Autumn 2019

6 Apr19221 Working in the industry since 1999, Stephen Tew is the longest established estate agent in South Shore, Blackpool. Utilising this hard- earned expertise, Stephen Tew Estate Agents aimed to solidify his enviable position as one of the very best estate agents in the area. As a result, earlier this year, the firm was recognised in LUXlife’s 2019 UK Property Awards with the ‘Award for Excellence in Outstanding Customer Service’. On the back of this win, we took a closer look at the firm to find out how they have become a standout estate agent in Lancashire. Real estate is a difficult industry to succeed in, even putting aside – for the moment at least – the fact that it is only becoming increasingly competitive. It is an industry which has been slower than most to adapt to the technological age, remaining stringently tied to the best practices -and the predominantly customer-service focused ethos – of years passed. Today, it is an industry of three sides, divided between the traditionalists, the modernists and those that sit somewhere in the middle. Despite the fact that Stephen started his career in the late 90s, he has forged a remarkable ability to combine exceptional customer service with A Recognised Leader in the Lancashire Property Market innovative marketing and up-to-the-minute technology. This approach has swiftly marked the firm as different from their peers, who have often failed to fully utilise the options available to the modern estate agent. Whilst traditional customer service still has a large role to play, it has also been redefined, with true client-centricity hinging on mobility and easy access to the agency’s services. Ultimately, online services have become as crucial to an estate agency’s enduring success as their offline ones. “Our record of success has been built upon a single-minded desire to provide our clients with a top-class personal service delivered by highly motivated and trained staff. A sign of this success is the fact that a large proportion of our business is from referrals, satisfied Clients who have recommended us to friends and family.” Of course, it would be remiss to dismiss Stephen Tew Estate Agent’s incredibly capable team who provide, at every opportunity, a personable and tailored service that looks to exceed expectations and not, merely, meet them. On top of that, Stephen Tew is the only estate agent in Blackpool to be appointed member of The Guild of Property Professionals, standing as testament to his considerable ability and history of success in the market. Company: Stephen Tew Estate Agents Address: 132 Highfield Road, Blackpool, FY4 2HH, United Kingdom Website: www.stephentew.co.uk Telephone: +44 (0) 1253 401111 Style