Food & Drink Awards 2017

LUX - Food & Drink Awards 2017 39 Best Restaurant & Bar 2017 - Adelaide GG caters to a broad audience and aims to deliver a unique dining experience. Annie tells us about how the restaurant and staff are able to offer such a great service, and maintain the high standards that the team sets itself, both wits food service and health and safety procedures. “Crucially, here at GG, we have strict quality control on our ingredients for food and drinks. Our produce is sourced from our family farm in South Australia, and we have created a farm-to-plate dining style for all our customers. Moreover, the restaurant promotes local wines and has therefore built a strong relationship with all our amazing local wine makers. “Regularly, the restaurant has health inspections, and we also ensure that we clean the entire restaurant before finishing off a day, we provide staff trainings to ensure all our staff understand and stick to our restaurant policies and procedures in terms of keeping the place nice and clean.” An ever evolving industry, the food and drink sector can become more demanding every day, and it is important that Annie and the team ensure GG stands Best Restaurant & Bar 2017 - Adelaide Gondola Gondola (GG) is family based small restaurant and bar with a contemporary twist on traditional South East Asian cuisine. We invited Annie Tran to tell us more about the venue and its typical range of clients. Company: Gondola Gondola Contact: Annie Tran Contact Email: [email protected] Address: #1 Peel St. Adelaide, SA 5000, Australia Phone: 0061 08 8123 3077 Website: www.gondolagondola.com.au FO170024 out amongst other Asian cuisines in the surrounding areas. The service provided by the staff is a key aspect of what makes the restaurant successful, as it looks to exceed customer expectations. “Fundamentally, the key to standing out in this competitive industry is consistency. I’ve seen many businesses in this industry fail because of inconsistent food and customer service. “Additionally, the customers always expect more, that’s why we communicate with everyone prior to taking their orders to make sure we cater to their individual needs. We have regular inspectors coming in to check on the restaurant making sure all health and safety standards are met.” Looking ahead, Annie comments on what the future holds for GG, citing participation in local events as a possible measure, and integrating the restaurant further into the local community. “Moving forward, we will continue to bring our customers the best we have, making sure we provide consistent dining experiences to everyone. In the “...we provide staff trainings to ensure all our staff understand and stick to our restaurant policies and procedures in terms of keeping the place nice and clean.” near future, we would love to be able to participate in some local events and festivals, getting more brand awareness for GG.”