Food & Drink Awards 2017

LUX - Food & Drink Awards 2017 53 Best Organic Coffee Specialists - San Diego Café Virtuoso was set up with a vision right from the start, with the aim to procure the highest quality organic specialty coffee and tea while remaining ethically invested in full-scale sustainability and socially-responsible practices. This vision also led to Cafe Virtuoso’s commitment to the success of its wholesale partners, including some of the finest restaurants, cafes, hotels and casinos throughout Southern California. This vision is achieved by providing the highest standards in a detailed and personalized service, plus, extensive ongoing training and education set by the Specialty Coffee Association (SCA), the world’s largest coffee trade association formed with the purpose of establishing the de-facto benchmarks for the specialty coffee industry. Customer service is vital to the success of any food and drink establishment, and it is evident at Café Virtuoso that the customer is always the main concern. The standards are high throughout all members of staff, and they receive extensive training and mentoring process overseen by its quality control manager, who is an SCA certified barista trainer, and helps to guarantee that the quality and service standards are never compromised. Best Organic Coffee Specialists - San Diego Cafe Virtuoso is the only 100 percent certified organic speciality coffee roaster and cafe located in the neighbourhood of Barrio Logan near Downtown San Diego. We profile the firm as we look to examine the secrets behind its success. Company: Cafe Virtuoso Contact: Laurie Britton Contact Email: [email protected] Address: 1616 National Ave, San Diego, California, 92113, USA Phone: 001 858 414 7150 Website: www.cafevirtuoso.com FO170053 To ensure high standards are met for drink preparation, Cafe Virtuoso uses the best quality organic products available for as many products as possible in its cafe. Not only are the coffee, tea and dairy products 100% organic, but drink preparation is scrutinized methodically in order to adhere to SCA’s strict standards. If quality doesn’t meet a given specification, the drink is discarded and not served to the customer. Investing in staff is just as important as the venue’s products, and so the team at Café Virtuoso make sure that staff feel an integral part of the business, instilling trust, pride and ownership into each and every person who works with the company, with the aim to build up the Café to what it is today. Regarding the future of the café, there looks to be exciting time ahead, and Café Virtuoso has already sponsored and started a non-profit San Diego Coffee Training Institute, which will help to train Certified SCA coffee professionals. The institute will train the disadvantaged population, helping them to be gainfully employed whilst improving the quality of coffee within the area. “Regarding the future of the café, there looks to be exciting time ahead, and Café Virtuoso has already sponsored and started a non-profit San Diego Coffee Training Institute, which will help to train Certified SCA coffee professionals.”