Food & Drink Awards 2023 | 24 Bringing a taste of the Mediterranean to the UK, Bakalikon is a Greek online supermarket offering hundreds of popular products from well-known companies and local producers, including authentic Greek foods, drinks, and natural products. The company imports the best of Greece’s unique aromas and flavours, delivering them to doorsteps across the UK and the rest of the world. Best Online Greek Supermarket 2023 - UK principles behind the Greek word “filotimo”, which is a complex array of virtues with the literal translation of “love of honour”. The company’s culture was built with a focus on workforce engagement and satisfaction, cohesion and harmony amongst employees, leadership devotion, and willingness to embrace change, evolution, innovation, and creativity. In recruitment, Bakalikon aims to hire the candidates with the suitable skills, values, and attitudes, who will embrace the culture of the company. It then trains them to deliver the utmost excellence in customer service and encourages them to effectively work as a team while setting common targets to achieve. Since Mythos Greek Deli opened earlier this year, Bakalikon has been planning to expand the shop to include a café for customers. This will serve as the perfect meet-up point for members of the local Greek and Cypriot communities, enabling them to socialise with each other and meet new people. As well as this, Bakalikon will continue supporting its local communities in Sherwood, Nottingham, and the UK by donating products to food banks, sponsoring the Nottingham Rugby Club, and sponsoring books related to Greek cuisine. Furthermore, as a Registered Dietitian, Dr Anastasia Lazaridi plans to begin delivering seminars to promote the Mediterranean diet, introducing Greek and Cypriot products and explaining their dietary values and functions. For the outstanding services it provides through its online store and deli shop, as well as its commitment to supporting local communities, Bakalikon has been awarded Best Online Greek Supermarket in the Food and Drink Awards 2023. With exciting plans ahead, there is no doubt that the company looks towards a bright future, and we can’t wait to see what it goes on to accomplish. Company: Bakalikon UK Limited Web Address: www.bakalikon.co.uk and www.mythosgreekdeli.co.uk Social Media: @bakalikonuk and @mythosgreekdeli n February 2020, Bakalikon was created by Dr Anastasia-Viktoria Lazaridi and Mr Konstantinos Ongkaris, who set out to bring the Mediterranean diet to the UK. They decided to name the company after what used to be the local grocery store in Greece, Bakalikon, popular for its fresh products and exceptional customer service. Today, they hope to provide customers with the Bakalikon experience by bringing Greek tradition to life. Established just as the Covid-19 pandemic hit, Bakalikon started out as an online store that primarily served the public, providing them with a range of Greek and Cypriot cupboard foods, frozen and fridge products, and alcoholic drinks. Then, it began serving restaurants, delis, supermarkets, and other online businesses across the UK. Bakalikon truly began to flourish after its first year of operation, overcoming the many challenges it faced due to Covid-19 and Brexit. With dedication, motivation, and resilience, it was able to adapt to the problematic situations and move forwards. Thanks to the constant support of its customers, the company was able to open Mythos Greek Deli in February 2023, which was Nottingham’s first Greek deli. It also began providing European exports, making new connections and collaborations throughout the European market. To set itself apart from its competitors, Bakalikon has leveraged the expertise of its two founders to identify gaps in the market and fill them through its services. Following extensive analysis, the company established three key targets: good customer service, no delays in dispatches, and, most importantly, retaining a reasonable price. Furthermore, Bakalikon has always valued the views, opinions, and needs of its customers; by reading their reviews, it works to understand their perspectives to improve its offerings. Moreover, Bakalikon’s excellent team of staff have played a significant role in its success. Internally, the company operates based on the I
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