24 | LUXlife Magazine Best Customised Quality Coffee Subscription Service 2025 – Switzerland Husband-and-wife team and coffee connoisseurs, Dan and Salome Bärtschi are behind CaféMail, where they translate their love of coffee into an innovative subscription service that allows others to enjoy high-quality, personalised blends. Roasted to each customer's taste and delivered to their doorstep, CaféMail’s coffee is naturally and ethically sourced, and inspired Italy with “strength of the south” and Scandinavia with “smoothness of the north”. In light of the business’ success within the Food and Drink Awards 2025, we speak to Dan to learn more about its offering. “Having started out selling coffee, tea, and hot chocolate by the roadside early in the morning in Moutier, I specialised in creating personalised coffee blends to suit each customer’s taste using my own roasts,” Dan says. “Our service allows you to enjoy excellent coffee, made from high-quality beans roasted in small batches, and to customise your blend with each order.” CaféMail combines top-notch coffee with speedy service, where its beans are roasted in small batches to order and delivered to customers in Switzerland in 1-2 working days. CaféMail is also working on a brilliant idea for coffee packaging at the moment, this will be courtesy of jutecoffeebeansbag, where it will be prepared for shipping in solid material to protect it, and sent via priority mail as a letter to keep the cost low and delivery fast. This journey is only just beginning but CaféMail is excited to be on the path towards developing this idea further. Then, the customer can effortlessly order again by using its SMS chatbot, the phone number of which they can save to their contacts. Here, they can adjust the blend if desired, whether they are in the mood for strong espressos of Italy or light filter coffee of Scandinavia that is influenced by the “hygge” culture of simple pleasures and cosiness. CaféMail’s coffee blends is made from beans who have a score of 80 or more on the SCA (Specialty Coffee Association) scale, meaning it is classified as “specialty grade” and deserves to be truly savoured. The SCA uses a 100-point scale to rate coffee according to factors such as aroma, flavour, acidity, body, and lack of defects. A score of 80 reflects the green bean coffee as high quality and coming with a complex flavour profile. As such, there is no denying how CaféMail’s blends allow coffee enthusiasts to get lost in a moment of opulence. The business knows its audience very well: coffee lovers who are seeking the perfect blend to precisely match their taste, that they can weave throughout their busy day, starting each morning off strong with their tailored cup of joe, as they take on new challenges and pursue their goals throughout the day, and then as they take a break, a moment to just savour and feel a sense of gratitude for all that is good in life. “All things start with a small seed, much like a brand new day with a great cup of coffee.” says Dan. By providing the ultimate experience for coffee lovers that allows them to completely customise their blend and combining it with outstanding, efficient service, CaféMail has proven itself worthy of being named Best Customised Quality Coffee Subscription Service 2025 – Switzerland. We look forward to seeing its continued innovation and success into the future. Contact: Dan Bärtschi Company: CaféMail Email: [email protected] Website: www.cafemail.info “Innovation is in our DNA”
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