Food & Drink Awards 2018

www.lux-review.com Page 59 LUX 2018 Food & Drink Awards Thanks to its wealth of experience in the coffee market, Simply Great Coffee has a thorough understanding of the space and the developments it is seeing. Mike explains these developments and how his firm is working to ensure it adapts around them. “Within the coffee sector, we have found over the last 12 months that growth has soared, as independent companies are providing their staff and customers with better beverage facilities within their environment. With this growth businesses are expecting a much higher quality of beverages and equipment and demand a much better after sales service and knowledge from their supplier. “To ensure we continue providing them with this, at Simply Great Coffee we have a team of experienced and knowledgeable staff who have been in the coffee sector industry for over 30 years and have seen many changes and have been able to adapt and move with the times, knowledge is paramount to ensuring customer satisfaction. We also only use reputable suppliers to source our ingredients who have the highest standards of health and safety and provide us with the certification. All of our vending operators are fully trained and maintain a high standard which is regularly checked. As such, we feel confident that we can continue offering our clients the support and service they need and expect.” Having recently moved into supporting clients overseas, the future looks bright for Simply Great Coffee, as the firm looks set to undertake even more developments, as Mike proudly concludes. “Looking ahead, there are many great opportunities in store for Simply Great Coffee, with new and exciting machines are being launched with the greatest advancements in technology. In the years that we have been supplying machines we have watched the technology in them grow alarmingly, machines that used to only make a simple cup of coffee are now able to prepare bespoke drinks via an app, coffee machines now have intelligent cleaning systems which encourages customers to clean and maintain machines to a higher standard. Therefore, we are always looking to grow our service sector to offer our clients the latest cutting-edge support, and this will remain our core focus over the years to come.” Company: Simply Great Coffee Contact: Mike Cromwell Address: Unit 3 Rectory Farm, Brewery Road, Pampisford, Cambridge, CB22 3EN, UK Phone: 01223 833661 Website: www.simplygreatcoffee.co.uk Supporting domestic and industrial clients across the UK and overseas, Simply Great Coffee offers quality services and support clients can rely on, as Mike highlights in his opening comments. “At simply great coffee our beans are roasted exclusively under license to our own profile, which means if you buy our beans today or in a year or more they will always be the same. All machines either brand new or refurbished ones are fully tested and do not leave us without a simply great seal of approval. Training and cleaning are paramount to ensure customers continue to get the best out of their equipment. “Our service offering spans everything from purchasing a machine through to site surveys, installation and ongoing training. Ongoing service work on all machines and additional training is provided where required, for both existing customers and new customers. We also offer advice on the products used for each machine, from the best ingredients to use through to the cleaning products required and how to use them. Simply Great Coffee has been established for 28 years and is one of the leading and last remaining privately owned coffee machine specialists supporting a wide range of clients across the hospitality industry and beyond. As part of our overview of a selection of our Food & Drink Award winners for 2018 we invited Mike Cromwell to tell us more about his firm. Simply Great Coffee Best Coffee Machine Installation & Training Service - England