Global Excellence 2024 Best Independent Luxury Watch Retailer 2024 – Scotland Easily the most trusted watch dealer in Scotland, The Watch Room stands head and shoulders above the rest. Not only does it have a plethora of luxury watches for sale, but the dedicated team has the experience and background knowledge to ensure that each and every client gets exactly what they are looking for. With exceptional customer service positioned at the very core of the business, Owner Geoff Swindells strives to ensure that each purchase made is a one-of-a-kind experience.
Sofi Parry, Senior Editor Phone: +44 (0) 203 970 0010 Website: www.lux-review.com About the Global Excellence Awards 2024 No information contained on or in this website constitutes investment advice or an offer to invest or to provide management services and is subject to correction, completion and amendment without notice. Neither AI nor any of its associated entities are authorised to give financial advice of any nature nor are they regulated by the Financial Services Authority. Prior to making any investment, AI recommends that any prospective investor should consult with its own investment, accounting, legal and tax advisers to evaluate independently the risks, consequences and suitability of that investment. AI Global Media, Ltd. (AI) takes reasonable measures to ensure the quality of the information on this web site. However, AI will not assume any legal liability or responsibility for the accuracy, correctness or completeness of any information that is available through this web site. If errors are brought to our attention, we will try to correct them. The information available through the website and our partner publications is for your general information and use and is not intended to address any particular finance or investment requirements. In particular, the information does not constitute any form of advice or recommendation by us or any of our partner publications and is not intended to be relied upon by users in making or refraining from making any investment or financial decisions. Appropriate independent advice should be obtained before making any such decision. Any arrangement made between you and any third party named in the site is at your sole risk and responsibility. LUXlife Magazine is thrilled to announce the return of the prestigious LUX Global Excellence Awards. This highly competitive award is celebrating its eighth year as a pinnacle of recognition for excellence in the luxury industry worldwide. The luxury sector is synonymous with exceptional quality, craftsmanship, and innovation, influencing trends and setting standards across the globe. From haute couture fashion houses and five-star hospitality to cutting-edge technology and opulent real estate, the luxury industry is a testament to the heights of human creativity and entrepreneurial spirit. Luxury is more than just a market segment; it is a vibrant tapestry woven from the rich heritage, cultural nuances, and artistic mastery that spans continents. This dynamic fusion creates a symphony of elegance and exclusivity, shaping lifestyles and setting benchmarks for excellence in every corner of the world. Luxury brands are celebrated for their pioneering approaches, marked by a steadfast commitment to sustainability and continuous innovation. In the coming years, the sector is poised to lead a global renaissance in luxury experiences, blending tradition with modernity to create transformative and enduring value.
4. Ladybug Lashes: Best Lash Brand 2024 – England & Sustainable Packaging Excellence Award 2024 6. The Watch Room: Best Independent Luxury Watch Retailer 2024 – Scotland 8. A&S Signature Journeys: Best Personalized Luxury Tour Operator 2024 – USA 9. Xanadu Med Spa: Luxury Medical Spa of the Year 2024 – Colorado & LUXlife Excellence Award in Facial Waxing 2024 – Colorado 10. Elena Giardini: Cosmetic Surgeon of the Year (Italy) 2024 - Elena Giardini 11. All Travel Guru: Best European Destination Luxury Travel Agency 2024 12. MÄN and Zaza&Lili: Best Men's Bracelet Brand 2024 – Scandinavia 13. Rocky’s Diamonds Ltd: Most Creative Bespoke Diamond Jewellery Store 2024 – Cayman Islands & LUXlife Customer Service Excellence Award 2024 14. TravelFun.Biz: Best Global AI Integrations Expert & Job Retention Specialist 2024: Joel Frenette & LUXlife Excellence Award in Project Management 2024 Contents
4 | LUXlife Magazine ased in Swaffham, Norfolk, Ladybug Lashes is proud to be an eco-friendly lash supplier committed to sustainability in all aspects of its business. The Ladybug Lashes’ team understand the importance of taking care of the planet while providing top-quality products, which is why the firm puts eco-consciousness at the very heart of absolutely everything it does. The firm’s clientele includes talented lash artists and beauticians who trust Ladybug Lashes’ high-quality cosmetics and, as all products are cruelty-free and the cosmetic range is manufactured right here in the UK, this ensures the products meet the highest cosmetic-grade standards, meaning they are not only of the very best quality, but also one of the safest in the industry. Ladybug Lashes offers a wide range of lash products, plus lash lift and brow lamination treatment products too, with the team continuously expanding the extensive selection to meet the evolving needs of its valued and trusted customers. Louise Johnson, the firm’s Founder and Chief Executive Officer, tells us more about her company and the steadfast ethos to sustainability which lies at its core. “At our company, we have a simple goal: to reduce plastic waste in the beauty industry,” she begins. “We're all about raising awareness and helping our clients make positive changes without breaking the bank. Our focus is on providing cost-effective products that not only look good but also care for our planet.” But that's not all! Ladybug Lashes is also committed to lifting the standards in the beauty world. Its beautiful and extensive range of cosmetics and UK lash adhesives are thoughtfully designed to be much safer than many options available today. Louise and the team truly believe that beauty shouldn't come at a cost to your health or to the environment. Quality and safety are at the very heart of the organisation, and Louise is keen to encourage others in the industry to follow its lead. “Together, we can create a more sustainable and healthier future for beauty lovers everywhere!” she enthuses. “We pride ourselves on being one of the few businesses that really cares about the environment.” Best Lash Brand 2024 – England & Sustainable Packaging Excellence Award 2024 UK based lash supplier, Ladybug Lashes, specialises in high quality lash products that are animal friendly whilst being as eco-friendly as they possibly can be too. This unique approach to sustainable beauty has seen the dedicated firm become the recipient of not one, but two awards in the LUX Global Excellence Awards 2024. We speak to Louise Johnson, the organisation’s passionate Chief Executive Officer, to find out more about her remarkable journey and what the company has to offer. B Nov24251
Global Excellence 2024 | 5 From the very moment it was established, Ladybug Lashes has made a conscious effort to be eco-friendly, and is always searching for new ways to keep innovating and improving to ensure it stays at the very top of its game within the sustainable beauty industry. Opting to sell products such as UK-manufactured adhesives and cosmetics was a conscious decision, not only because they’re better for the planet (as they’re not transported halfway around the world) but also because Ladybug Lashes firmly believes in offering safe products to consumers. Louise understands just how important it is to know what goes into the products that are used, which is why she and the team take the time to learn about all the ingredients used and the manufacturing process that they go through. “By focusing on quality, we can offer our clients the very best products that are safe, effective, and environmentally responsible,” she elaborates. “We’re happy to invest more in items made in the UK because we believe that caring for our customers and our planet is more than worth it.” The beauty industry, and eyelashes in particular, is currently booming and keeps on growing each and every year. Whilst Ladybug Lashes is still a relatively new company where the bigger picture is concerned, it is certainly an exciting field to be involved in. However, as with most competitive industries, there are quite a few challenges that Louise and the team face and obstacles to overcome to ensure their continued success. One of the biggest issues is that some products out there simply aren't up to standard. Lash adhesives, for example, are considered borderline cosmetic, which means that they can sometimes contain questionable ingredients. In this regard, it is even more important for Ladybug Lashes to be focused on helping lash artists be more cautious, educated and well informed about the products they are purchasing and using on clients. “We're teaching professionals to carefully read Material Safety Data Sheets (MSDS) and to ask the right questions when choosing products,” states Louise. “It's so important to ensure the items they use are safe since we’re dealing with people’s eyes. Safety always comes first! By staying educated, we can take the industry forward and make it better for everyone involved.” Having built up a strong foundation of trusted and friendly connections and suppliers, Louise is always kept in the loop when it comes to emerging trends in the industry, including new laws, regulations, ingredients, designs and new products on the market. This not only keeps her products fresh, exciting and at the forefront of fashion, but also ensures the continued safety and sustainability of everything she offers. Within the company, Louise fosters a culture based on communication, mutual respect, encouragement and approachability. It is imperative that all staff abide by these core values and take them to heart, as Louise has. This way, everyone within the company is aiming for the same goal – to offer fantastic products that are safe and sustainable. In fact, Louise has designed an acronym for the team to follow, which keeps them following the fundamentals from the start. C – Communication: We have believed in great communication from the start, I love receiving your messages and emails and want this to continue as our business grows. R - Respect: Always believe in being respectful to everyone but also to each other. E -Encourage: We all need this every now and again, help is so important. A - Approachable: My door is always open, well my inbox but we always welcome questions, feedback good or bad, it's how we grow. T - Treat everyone how you wish to be treated. This is so important, and I have always been led by this. E - Empower. I will give you the tools and advice for you to grow. In recognition of this steadfast commitment to both its customers and to the environment, Ladybug Lashes recently excelled in the LUX Global Excellence Awards 2024, being named Best Lash Brand 2024 – England and receiving praise for its eco-friendly offerings with the prestigious Sustainable Packaging Excellence Award 2024. Now, Louise tells us there are exciting times ahead of her and the team at Ladybug Lashes! On a mission to grow her academy and expand the firm’s reach by turning talented lash artists into amazing educators, Louise’s goal is to offer top-notch training that won’t break the bank, making it accessible for everyone in the industry. Plus, she is also looking to provide freelance trainer opportunities. To top it all off, there are some fantastic new products coming out in 2025, which can’t be shared just yet, but we’ve been assured they will be worth the wait! “It’s amazing to see how quickly we've grown in just the last 20 months!” finalises Louise. “I couldn't have done it without the wonderful artists who have believed in us. “I feel so grateful and moved by all the support, and I want to give a special shout-out to my amazing team, lovingly known as my "bug babes." These fantastic ladies help with everything from support to sharing useful educational content - they truly are invaluable!” Contact: Louise Johnson Web Address: www.ladybuglashes.co.uk
Nov24239 6 | LUXlife Magazine Based in Scotland, The Watch Room is a multi-award-winning, 5-star rated, luxury watch business that has helped thousands of customers achieve their luxury watch goals. Founded and owned by Geoff Swindells, the company is one of the fastest growing and most respected luxury watch dealers in the UK and excels in selling, buying and sourcing outstanding timepieces from all leading brands including Rolex, Audemars Piguet, Patek Philippe, Omega and Tudor. With new stock added weekly, The Watch Room carries a large amount of beautiful timepieces ready for immediate delivery, all of which carry exceptional craftsmanship and timeless elegance. Geoff is passionate about watches, and motorsport, which often go hand-in-hand and he has been carefully curating the world's finest luxury timepieces for more than 30 years in his own personal collection whilst he worked in the banking industry. Experienced in sourcing luxury watches from around the world for family and friends too, Geoff established The Watch Room in 2018, calling on his extensive network of contacts in the watch industry to help him realise his dream. Today, reputation precedes The Watch Room and it is renowned for offering some of the finest pieces available, and Geoff’s enthusiasm and expertise is clear. “Our reputation as a leading UK-based luxury watch dealer has earned us multiple awards and is built on the core values of trust, dedication, and excellence,” Geoff tells us proudly. “Every single watch we take into stock is checked by our master watchmaker for authenticity and function. You can rest assured that you are buying a high-quality genuine timepiece every time you shop with The Watch Room, and our 12-month guarantee stands behind this.” The luxury watch industry is currently booming and top-end watches remain in high demand, with demand hugely outstripping supply. Premium brands such as Rolex, Audemars Piguet and Patek Philippe want to maintain the exclusivity of their brand, which means that owning one of their statement timepieces a truly unique and unrivalled experience. “The big brands don’t want every man and woman in the street to have one of their watches,” Geoff elaborates. “If everyone could have one then demand would diminish significantly and many people wouldn’t want Best Independent Luxury Watch Retailer 2024 – Scotland Easily the most trusted watch dealer in Scotland, The Watch Room stands head and shoulders above the rest. Not only does it have a plethora of luxury watches for sale, but the dedicated team has the experience and background knowledge to ensure that each and every client gets exactly what they are looking for. With exceptional customer service positioned at the very core of the business, Owner Geoff Swindells strives to ensure that each purchase made is a one-of-a-kind experience. We find out more from Geoff in the wake of The Watch Room gaining notable recognition in the LUX Global Excellence Awards 2024. one. Across the entire luxury goods sector, people want what they can’t have, which drives desirability for the world’s finest brands.” He also explains that demand for these exceptional items has altered somewhat since its peak, which was during the Covid pandemic and subsequent lockdown, and watches are much more affordable now than they have been for many years. In fact, if you’re looking to invest in a luxury timepiece, there’s never been a better time to add one to your collection! To stay ahead in the luxury watch industry is relatively easy for Geoff as he continues to tell us more about how he achieves and maintains his position at the top. “Innovation is not particularly fast-paced in the luxury watch space,” he states. “Understanding the changing nature of what people want to buy, which watches are popular, and ensuring we have sufficient stock or quick access to ready stock is key for us. We also keep on top of current price trends to ensure we are always competitive with our offerings.” When selling such high ticket and immensely desirable items, such as luxury watches, the buying experience is almost as important as the purchase itself for the client. Geoff ensures that every single customer he communicates with gets star treatment, with outstanding customer service being at the very heart of The Watch Room’s internal culture. As an established dealer, with more then three decades worth of experience, Geoff stands tall above the rest, easily differentiating himself against competitors. With a strong online and social media presence, The Watch Room has collected a whole host of glowing five-star reviews over the years from delighted customers who have not only found the watch of their dreams, but also experienced the elite nature of Geoff’s exceptional attitude towards his clients. “When you deal with a business that is run by time-served professionals who are all long-term personal watch collectors, you get a very different buying experience,” he enthuses. “The Watch Room will take the time to chat through your intended purchase, understand your watch history and future aspirations and ultimately help ensure you are picking the right watch for you.”
Global Excellence 2024 | 7 It is no surprise to learn then, that Geoff and the dedicated team at The Watch Room recently gained notable recognition in the LUX Global Excellence Awards and clinched the prestigious title of Best Independent Luxury Watch Retailer 2024 – Scotland for their commitment to sourcing and supplying the very best timepieces to clients. Geoff is now firmly focused on the future, which looks very bright indeed. His key project for 2025 is to completely overhaul, revamp and redesign the existing website to provide customers with a pleasing, easy and, above all premium, purchasing experience. Currently in the build phase, Geoff is looking forward to launching the new site soon and has commissioned a professional team of developers and marketers to help him take The Watch Room to the next phase of its journey and maintain his number one position as the best luxury watch supplier in Scotland. Contact: Geoff Swindells Company: The Watch Room Web Address: www.thewatchroom.com
8 | LUXlife Magazine Best Personalized Luxury Tour Operator 2024 – USA Established in 2002 in the USA, A&S Signature Journeys is a hub for travel agents and direct customers when they are looking for tailor made packages for travel to Africa, Asia, South and Central America, the Middle East and the Pacific. We catch up with President Sheri Fazleabas A&S Signature Journeys as the company was named in our LUX Global Excellence Awards 2024. Creating bespoke packages for any and all travel wishes – whether you’re looking for romantic journeys, singles trips, women’s getaways, family excursions, or multigenerational trips – A&S Signature Journeys has something for everyone to enjoy. With regards to the travel experiences that A&S Signature Journeys’ provides, President Sheri Fazleabas comments, “I have two children and know what it is to travel with children and create the perfect balance when families travel together bringing the family together enjoying the getaway bringing them closer. Our trips have a focus on authentic experiences with local culture, wildlife, cuisine, nature etc., we bring this all together as we keep the clients interest at heart.” Offering immediate responses to enquiries, delivery of itineraries with a 24/7 turnaround time, accessible payment options, interactive apps to keep contact with its guests, and more, A&S Signature Journeys guarantees that every part of your journey is smooth and guided by an expert team of travel specialists there to help every step of the way. A&S Signature Journeys’ team is made up of travel enthusiasts which regularly attend FAM trips to various locations and trade shows that keep them in touch with everything new in the luxury travel industry, so A&S Signature Journeys can continue to offer new accommodations, tours, special experiences, and new products. “Our mission is to continue offering the ultimate tailor made trip of a life time to deliver a guest experience where memories are cherished forever. Guests work with destination specialist who will deliver an exceptional personalized service throughout their entire interaction with us.” Seamlessly working together as a team of experts, who each bring something unique to the table, A&S Signature Journeys is able to work behind the scenes simultaneously. Although Sheri is located in Michigan USA, A&S Signature Journeys has local offices in Kenya/Italy/Costa Rica to assist each guest all throughout their travels. With their operation in different locations, time zones are not an issue for the team – meaning the business can offer assistance and support around the clock. Sheri adds, “This was the reason that National Geographic Traveler featured us in their magazine as a tour company who are reliable and can be reached in an emergency.” The company has also been bestowed with multiple awards from TRAVVY for its trips to Asia and Africa, as well as two consecutive awards from us in our LUX Global Excellence Awards. With their commitment to excellence, innovation, and delivery of opulent getaways, A&S Signature Journeys will continue to make waves in the industry. Sheri tells us, “2025 is looking great with multiple groups and new itineraries we have added to our portfolio such as the Jaguar Safari in Pantanal, visiting Saudia Arabia, and an amazing tour of Sri Lanka to see the annual pageant with over 300 elephants. We have seen a growth in families and friends wanting villas, and we have a good collection of villas that we have partnered with over time.” Offering crafted journeys for authentic experiences and a selection of properties from small and beautiful boutique hotels to magnificent villas, the team at A&S Signatures should be proud of the growth the business has experienced over the years. Awarded with Best Personalized Luxury Tour Operator 2024 – USA, A&S Signature Journeys is has gained even more well-deserved recognition for its team’s dedication to providing the best luxury tour experiences in the USA. We’re looking forward to seeing what comes next for the team as they continue to adapt to the needs of their clients, promising and delivering high-quality trips for the future ahead. Contact: Sheri Fazleabas Company: A&S Signature Journeys Website: https://ansjourneys.com/ Nov24053
Global Excellence 2024 | 9 Today, walking through the doors of Xanadu is akin to receiving VIP treatment at a luxury five-star hotel – unique, bespoke, yet comfortable and welcoming enough for clients to laugh, talk, and call everyone by their first names. “It’s this focus on the client experience, combined with our proven results, that makes Xanadu what it is today,” Mark elaborates. “Our med spa combines the best of two worlds: a relaxing and friendly day spa environment, with the advanced cosmetic procedures and expertise found at the doctor’s office. We believe that this, along with our talented staff, is what sets Xanadu apart and makes it ‘the best of the best.’” In addition to having what is arguably the largest selection of procedures and medical aesthetic device options available in Northern Colorado, all procedures are administered under the supervision of Xanadu’s talented medical director. Likewise, a team of friendly and highly experienced medical doctors, trained nurses, skilled aestheticians and massage therapists are on hand to provide the latest in skin technology solutions, from body contouring to laser treatments, and from chemical peels to injectables. Despite its overriding success, Mark tells us that the industry is not without its challenges, for example, the quickly changing landscape regarding aesthetic treatments and their technological advancement. “All you have to do is blink and there are new procedures that work better than those previously provided!” he enthuses. “To stay on top of this in an arena where the equipment costs hundreds of thousands of dollars can be a challenge, but we are very proud to showcase the latest and the greatest at Xanadu Med Spa.” To stay ahead of the game, and indeed of emerging trends within this constantly evolving space, Mark and the team are committed to further education within the field, insisting that “one can never stop learning in this industry.” To this end, education applies not only to the leadership of the organisation, but also for each service provider to ensure that Xanadu is providing the best possible outcomes on behalf of its clients. “It really helps to have an entire team that is advanced in their field,” Mark continues. “They push each other and help each other advance within their field. It helps all of our staff rise to the top – and stay there!” In recognition of its dedication to its clients and their aftercare, Xanadu recently gained notable recognition in the LUX Global Excellence Awards 2024, obtaining the prestigious titles of Luxury Medical Spa of the Year 2024 – Colorado, and also gaining the LUXlife Excellence Award in Facial Waxing 2024 – Colorado. Now, the future is looking very bright indeed for the firm, with 2025 seeing more focus on the wellness and longevity space, along with medical weight loss becoming a strong foundation of the practice. Mark intends to continue to lead the way by expanding the business to offer supplements, advice and support centred on wellbeing. “Living healthier longer, maintaining that fountain of youth, nutrition, body composition and wellness, physical therapy and muscle repair – these are all things that Xanadu intends to continue to assist with, moving forward!” Contact: Mark Koepsell Company: Xanadu Med Spa Web Address: www.xanadumedspa.com As the premier destination in Northern Colorado for high-end skin rejuvenation and anti-aging techniques, Xanadu Med Spa utilises the finest aesthetic services, technology, and products to achieve fantastic results for its clients. We learn more from Owner, Mark Koepsell. Luxury Medical Spa of the Year 2024 – Colorado & LUXlife Excellence Award in Facial Waxing 2024 – Colorado ully committed to exceeding its clients’ expectations and enhancing their existing natural beauty through its local med spa and day spa services, Xanadu Med Spa’s (Xanadu) passion is to provide rejuvenation, wellbeing, relaxation, medically innovative solutions. Alongside its extensive array of services and treatments, which total more than 100, the spa has a standalone body contouring centre that focuses on weight loss, body sculpting and contouring, and skin tightening, meaning it can offer a whole host of treatments to clients, allowing them to receive a comprehensive care package all under one roof. “Our mission is to provide the finest industry leading aesthetic treatments available anywhere in the United States and we pride ourselves in bringing the best of what our industry has to offer,” explains Owner Mark Koepsell passionately. “With a staff of professionals dedicated to outstanding results, continued education, and superior patient care, we ensure that our clients are our top priority at all times.” It was in 2015 that Mark, already a successful CEO, bought a day spa as a gift. Little did he know it would turn out to be a gift to himself! He became deeply involved in the day-to-day running of Xanadu and realised the potential it had for serving the community and improving the lives of women and men every day. Mark threw himself into it the task - body and soul - learning quickly, building a team of like-minded clinicians and providers, and investing deeply in the technology and training it would take to lift Xanadu from being a prestigious day spa into a premier medical spa and wellness centre. Not only did Mark want the treatments, therapies, and services to be both superb and effective, he wanted the environment to welcome guests with an elegance and class that was both elevating and approachable. F Dec24137
10 | LUXlife Magazine ased in Padua, Italy, Elena Giardini is a cosmetic surgery centre specialising in minimally invasive procedures with the aim of rediscovering and improving natural beauty in a safe and comfortable way. Established by board certified aesthetic plastic surgeon and the firm’s namesake, Elena Giardini, the Elena Giardini clinic offers the latest technological treatments, including laser-assisted methods and endoscopic techniques, as well as regenerative medicine in aesthetics. Dr. Elena Giardini is the author of the world’s first non invasive Regenerative Medicine technique. Elena, who was professionally trained in Italy, with research in the field of cell regeneration, and in the USA. Today, she particularly deals with minimally invasive aesthetic surgery and is a member of the SICPRE Società Italiana di Chirurgia Plastica Ricostruttiva Estetica e Rigenerativa, of the ASLMS American Society for Laser Medicine and Surgery, ISAPS International Society of Aesthetic Plastic Surgery and international member of ASPS American Society of Plastic Surgeons. She is also CTU, Technical Consultant for the Court of Padua for Plastic Surgery and speaker and moderator at international conferences. Elena believes that the secret to differentiating in such a highly saturated and competitive industry is to always be one step ahead in research and surgical techniques, as well as to give patients the maximum results, always having safety as a priority. She explains that, in particular, the new non-surgical rejuvenation technique of the face and neck is currently revolutionising the world of cosmetic surgery. “This means no more fillers and botox for temporary treatments, which always produce the same results in different patients, but a true and structural rejuvenation with natural results,” she elaborates. “The new regenerative medicine technique also seems to have important results in the rejuvenation of other areas of the body such as the neck, arms and legs and we currently use it in a combined approach with minimally invasive techniques to maximize results.” Elena also offers minimally invasive aesthetic breast surgery and subfascial endoscopic mini-invasive breast augmentation, which is a very successful alternative to surgery and has numerous advantages compared to the traditional techniques, including being less invasive, with fast recovery, surgery under local anaesthesia and sedation, reduced scar tissue, plus the preservation of the integrity of the pectoral muscle. She also continues to tell us that 2024 has been an extraordinary year for her, from a professional point of view. The new non-invasive technique of regenerative medicine is bringing incredible evidence and concrete results Cosmetic Surgeon of the Year (Italy) 2024 - Elena Giardini Elena Giardini is an expert and highly qualified professional in natural and non-invasive cosmetic surgery, for visible results with harmony and elegance. Her aesthetic clinic in Padua specialises in the field of laser surgery, with a strong focus on minimally invasive lifting and in all practices that place the patient's wellbeing at the centre. We speak to Elena in more detail following her recent win in the LUX Global Excellence Awards 2024. in the rejuvenation of the face and neck, so much so that Elena was invited as a speaker and moderator of the fifth edition of the International Conference of Dermatology and Cosmetology, IDC 2024, held in Paris last June. As well as this, she is looking forward to having the honour to speak about how a combined use of stem cells and laser technologies for face and neck rejuvenation can reduce patients’ request for surgical correction at the 92nd Meeting of the American Society of Plastic Surgeons, ASPS, held in San Diego, USA, last September, as well as being invited to present new evidence at numerous conferences, such as the 2025 Isaps Olympyad Singapore World Congress and the IDC 2025 in Rome. Elena is no stranger to receiving awards and has prestigious accolades such as Corporate Life Wire Award as Cosmetic Surgeon of the Year 2024; Isaps Olympiad Athens 2023; Global Excellence Awards Lux Life: Cosmetic Surgeons of the Year 2023; and Corporate Life Wire 2025 nomination as Cosmetic Surgeon of the Year under her belt. Adding to her already impressive trophy cabinet, Elena was delighted to recently receive the prestigious title of Cosmetic Surgeon of the Year (Italy) 2024 in the LUX Global Excellence Awards 2024 for her dedication and commitment to her research and work. Congratulations from all the team and here’s to a bright future for Elena Giardini! Contact: Elena Giardini Company: Elena Giardini Web Address: https://www.elenagiardini.it/ B Nov24404
Global Excellence 2024 | 11 Best European Destination Luxury Travel Agency 2024 Specialising in independent travel to Europe, All Travel Guru aims to offer a truly bespoke and intimate way to discover a new destination, with handpicked guides in major cities and strong relationships with property managers to deliver a truly unique itinerary for small, private groups or individuals. We find out more from Ryan Villa as the firm is crowned in the LUX Global Excellence Awards 2024. All Travel Guru is primarily a European destination specialist agency creating handcrafted and customised itineraries for groups and individuals traveling to or within Europe. The firm aims for everything to be flawlessly planned, with clients’ interests at heart, from the moment they arrive at the airport to the moment they arrive back home again. Owner and Operations Manager, Ryan Villa, tells us more about the company and what it can offer, “Our mission is always to exceed our clients’ expectations,” he begins. “This comes down to having the right partners and employees, which are the true key to the success of running any of our trips. The dedication and actual interest in our clients make the planning process a fun experience. But the behind-the-scenes actors that facilitate the booking, payment and scheduling of all tours, hotel rooms, flights, experiences, and dinner reservations are not to be understated. Then the execution of the services, performed in front of the client, brings all the action to fruition, culminating in a lifelong memory and story to tell others.” Whilst there may be numerous travel agencies out there, what sets All Travel Guru apart from others and differentiates it is the firm’s knowledge and connections throughout the world. Most areas typically sold are destinations the dedicated team have personally travelled to, explored, or lived in. The company works closely with local guides to bring genuine experiences and cultural understanding to its itineraries, and it excels at ‘digging deep’ with clients to find their personality and travel style in order to encompass their individuality within the trip that is uniquely designed for them. Being in the cut-throat world of the travel industry, leads to obvious obstacles, and Ryan elaborates, telling us more about the challenges that he faces. “We are reliant on country governments, airlines, and general global relations,” he states. “These lead to some circumstances out of our control, such as flights being cancelled, wars being enacted, pandemics closing down whole countries. This has made us become more aware of global dealings and has made us even more knowledgeable in guiding our clients. It has made us study and become familiar to new destinations, helping grow our overall offerings to our clients.” Despite these issues, Ryan has found that keeping in tune with what the client expects, then marrying them with the right trustworthy partner, may be an arduous process but once in place, creates a fantastic partnership that grows with every impressed client. That is All Travel Guru’s ultimate goal when onboarding a new lead - to absolutely blow them away by bringing to fruition their fantasy of any destination in a way that that Ryan describes as “contagious.” “They can become our best advocates,” he embellishes. “If you have ever spoken to someone that is excited about some sort of event, place, or experience, you can pique the interest of another individual who might want to enjoy the same life changing moment. It helps to grow the excitement and continue to motivate others to travel. This world has so many different cultures, cuisine, and landscapes to discover, and we feel it Nov24285 is our duty to open that world to as many people as possible!” Ryan and the management team at All Travel Guru have rightly recognised that building any internal company culture isn’t attainable without the right knowledge; and that comes with the right people and the correct training. All Travel Guru employees are heavily vetted, with Ryan looking for certain intangible skills., utilising those to the fullest and feeding the flames of passion for travel and exploration. Ultimately, cultivating a workplace full of ambition and drive for success. All staff members are sent on familiarisation trips yearly in order to understand the destinations they are selling. These trips include site inspections at hotels, guide networking, and experiencing the destinations to their very best. “We think driving home a feeling of high respect for any destination helps to bring about environmental consciousness, naturally,” Ryan further states. Recently, in recognition of its stellar work and dedication to its clients, All Travel Guru was rewarded with the prestigious accolade of Best European Destination Luxury Travel Agency 2024 in the LUX Global Excellence Awards, and now, the future for the firm is looking very bright indeed. Currently undergoing both a staff overturn, with the production members moving into sales positions, and bringing in new members to begin a fantastic career in the travel industry, with a technology overhaul, All Travel Guru is also creating a new system to organise its sales force and production team, while integrating systems to automate certain actions, in order to alleviate time for our team to focus more on our clients. This will allow the firm to take more clients and create more incredible journeys, leading to more life-long lasting memories. Contact: Ryan Villa Company: All Travel Guru Web Address: www.alltravelguru.com
12 | LUXlife Magazine Best Men's Bracelet Brand 2024 – Scandinavia If you’re looking for exquisite and timeless design within the realm of affordable and ethical jewellery, look no further than MÄN and Zaza&Lili. Here we introduce Madeleine Jarl, CEO of luxury jewellery brands MÄN and Zaza&Lili, as we learn more about the breathtaking journey of a dedicated entrepreneur who was named in our LUX Global Excellence Awards 2024. Stemming from humble beginnings, Madeleine Jarl’s journey throughout her career has centered around her creative and curious spirit. Starting her career as a model in Paris, after leaving her home in Sweden at the age of 19, Madeleine went on to explore much of the world. She spent a lot of time soaking up diverse cultures across many locations across the map before forming her own French agency in 1995 where she built a reputation for excellence across various brands in fields such as inflight and travel retail. While Madeleine was enchanted by the charm of France, her modelling helped her to make connections with brands such as Aubade, Christian Dior, Jeanne Piaubert, Lancôme, and more. These brands sparked ideas for the soonto-be entrepreneur who had fallen in love with travelling the world and experiencing luxury. However, something truly magical was on the horizon for her as she explored diverse cultures, languages, materials, colours, mindsets, and trends across different continents. She found beauty running through the core of all her expeditions as she experienced a variety of locations around the globe. From Milan to Cook Island, St Martin to Fiji, Barcelona to Japan, and more, Madeleine started to see more clearly that she was gaining momentum to share her own creativity and essence with the world. Following the birth of her twin daughters, Zaza&Lili came into this world in 2015 as a brand created by the power of women to inspire women of all walks of life, everywhere. Inspired by her daughters – the namesakes of her women’s brand – Zaza&Lili mixes opulence with minimalism, luxury with affordability, and elegance with statement pieces. When Madeleine looks at her daughters she sees “multicultural roots who embody the harmony of life, individualism, synchronization, and diversity,” and her dedication to bringing peace and harmony to others is fuelled further. With a bubbling determination to build her business her own way, Madeleine took every role on herself. From sourcing and creating ethical materials through to the production of well-crafted pieces of jewellery, marketing to customers and partnering with inflight and travel retailers, and more, Madeleine has shaped every aspect of her business with her own two hands. It was 2019 when Madeleine brought MÄN to life. MÄN is a separate jewellery brand specifically tailored to men who appreciate and enjoy minimalism in timeless pieces made from leather and stone. She wanted to broaden her reach so that both men and women can find jewellery that highlights their essence. From free-spirited travellers to sophisticated, strong, and connected individuals, and more, MÄN and Zaza&Lili present the perfect opportunity to treat yourself or your loved ones to a piece of jewellery that will ignite their soul. For the years to come, Madeleine will be expanding MÄN’s product line to include a silver and steel collection across bracelets, rings, earrings, and pendants to offer even more variety to men everywhere. Injecting a tremendous amount of heart, passion, and effort into building and maintaining her brands, Madeleine is an inspiring individual who displays excellence at every turn. It’s clear to see why MÄN was awarded with Best Men's Bracelet Brand 2024 – Scandinavia in our LUX Global Excellence Awards 2024 as Madeleine is always thinking of more creative ways to make luxury and beauty both accessible and ethical. We’re sure her effervescent attitude towards the world will continue to raise the bar for the luxury jewellery market and, with exciting plans for 2025, we’re set to see MÄN and Zaza&Lili truly flourish for the future to come. Contact: Madeleine Jarl Company: Zelli of Sweden AB Website: https://man-acc.com/ Website: https://zaza-lili.com/ Nov24247
Global Excellence 2024 | 13 Offering a captivating selection of luxurious jewellery items in the Cayman Islands, Rocky's Diamonds is a cherished family-owned jeweller that is renowned for its exceptional craftsmanship and unwavering commitment to customer satisfaction. We find out more about the firm’s journey to success as it gains notable recognition in the LUX Global Excellence Awards 2024. Most Creative Bespoke Diamond Jewellery Store 2024 – Cayman Islands & LUXlife Customer Service Excellence Award 2024 Utilising the latest technology to produce and very best statement jewellery as well as enhance the overall customer experience, the dedicated team at Rocky’s Diamonds are well-equipped to provide personalised recommendations for clients, and arrange for custommade pieces to be commissioned, each designed with the wearer’s needs and desires in mind to reflect their individuality through a one-off unique jewellery item, that is unlike any other available on the market. Rocky’s Diamonds internal culture operates on the core values of customer centricity, communication, and continued staff development and learning. All employees are encouraged to go above and beyond to assist clients and ensure that they are not simply satisfied, but delighted, with their purchase. The dedicated staff collaborate with their fellow team members, sharing their diverse ideas, concerns, and feedback with each other, in order to make each and every piece perfect. Finally, extensive training programmes, workshops, and mentorship opportunities are regularly provided to keep staff at the top of their game and ensure their continued personal development. With such a strong reputation for excellence across the Cayman Islands, Rocky’s Diamonds recently gained yet more notable recognition and clinched not one but two prestigious titles in the LUX Global Excellence Awards 2024. The firm was not only named Most Creative Bespoke Diamond Jewellery Store 2024 - Cayman Islands, but it also received the much-coveted LUXlife Customer Service Excellence Award 2024, for its dedication and commitment to providing an exceptional customer experience. Now, as the future beckons, Rocky’s Diamonds will continue to create unique jewellery items that truly reflect the wearer’s personality, and tell their own unique story. Company: Rocky’s Diamonds Ltd Web Address: www.rockysdiamonds.com stablished in 2014 by skilled gemologist, Rakesh Baxani, Rocky’s Diamonds boasts an excellent selection of top-quality jewellery items. Based in George Town, the bustling heart of the Cayman Islands and a tax-free haven, the shop’s vast collection consists of a range of beautiful, unique designs that offer significant value, with each piece having a unique story to tell, whether it was crafted by local artisans, inspired by cultural references or influenced by past historical figures. Rakesh, who operates as the firm’s Director, graduated from the Gemological Institute of America in New York. Having worked in retail for more than 15 years, taking on roles at big corporations across the Caribbean, Rakesh was inspired to branch out on his own and create a bespoke jewellery store which boasts exceptional customer service at its heart. With years of experience, and a real passion for his work, Rakesh was perfectly positioned to realise his dream, and Rockys Diamonds was born. Today, Rocky’s Diamonds differentiates itself from competitors and clearly sets itself apart from other jewellers in the Cayman Islands through this steadfast commitment to its customers. Driven by a unique mission to sell jewellery whilst creating lasting memories, the firm aims to provide a welcoming and informative shop environment, ably assisted by its highly knowledgeable and committed team who provide guidance to each customer, educating them on the quality and properties of the different gemstones used, the history behind each individual piece, and the techniques used to create the stunning jewellery items on offer. E Nov24165
14 | LUXlife Magazine s a successful travel agency, TravelFun. Biz specialises in curating unforgettable luxury travel experiences. The firm’s expertise spans river cruises, yacht charters, group travel, and singles cruises. Whether it’s an intimate solo journey or a tailored group adventure, TravelFun.Biz ensures that every client receives a personalised and high-touch service. The dedicated team behind the scenes is adept at creating bespoke itineraries that cater to discerning travellers seeking exceptional, luxuryfilled experiences. TravelFun.Biz is also one of the fastest-growing boutique host travel agencies in the industry. It is dedicated to supporting and empowering travel agents through a suite of award-winning training programmes that address all facets of the travel business. The training portfolio consists of Programmes such as AI for Travel Agents; Host Success Formula; Social Media Marketing for Travel Agents; and Affiliate and influencer Training, to name but a few. Each of these programmes is rooted in the firm’s philosophy of nurture marketing, which emphasises fostering genuine, meaningful client relationships. This approach is enhanced by the strategic use of hightech tools like AI, CRM systems, and analytics, ensuring agents have everything they need to succeed in a competitive market. “By blending luxury travel services with cutting-edge training for agents, TravelFun.Biz serves as both a trusted partner for clients and an indispensable resource for travel professionals looking to elevate their businesses,” explains Joel Frenette, the company’s Founder. “This dual focus makes us a standout in the travel industry, uniquely positioned to thrive in the ever-changing landscape of travel and technology.” At TravelFun.Biz, the mission is to empower travel agents to succeed in today’s dynamic travel industry by teaching them how to build meaningful, lasting relationships with clients through nurture marketing. Joel and the team provide agents with the tools, training, and strategies they need to generate their own high-quality leads, deliver exceptional customer service, and grow their businesses efficiently and sustainably. A cornerstone of this approach is social media-driven lead generation training, which helps agents harness platforms like Facebook, Instagram, and TikTok to attract low-cost, high-intent leads. Best Global AI Integrations Expert & Job Retention Specialist 2024: Joel Frenette & LUXlife Excellence Award in Project Management 2024 With its multi-faceted approach, TravelFun.Biz excels in two distinct areas: as both a premier travel agency specialising in luxury and group travel, as well as a fast-growing boutique host agency with award-winning training programmes. We speak to Joel Frenette and learn more in the wake of him receiving two notable accolades in the LUX Global Excellence Awards 2024. Another pillar of TravelFun.Biz’s mission is leveraging AI tools to save agents time and money, allowing them to focus on what they do best: connecting with clients. Joel firmly believes in the transformative power of AI to streamline repetitive tasks, enhance decision-making, and provide agents with deeper insights into client needs. “AI when you want it, and a real human when you need it!” he enthuses. “AI should enhance the human-work experience, not replace it. Through this programme, agents learn how to use AI to handle tasks like personalised marketing, itinerary planning, and customer insights, freeing up their time for meaningful client interactions.” As Frenette explains further: “Don’t fear AI. Why fear AI, when AI can make you a superhero? AI should not make your work incrementally better; AI should make it exponentially better. This belief fuels our commitment to staying at the forefront of technological advancements while ensuring agents feel confident and in control.” TravelFun.Biz stands out in the industry due to its pioneering approach to empowering travel agents through innovation, unique training programmes, and unrivalled support. By combining innovative technology, hands-on mentorship, and personalised support, the firm creates a comprehensive ecosystem that helps agents thrive. This holistic approach, paired with further forward-thinking initiatives, makes TravelFun.Biz the ultimate choice for travel agents seeking success in today’s ever-evolving industry. The future at TravelFun.Biz is bright, innovative, and full of exciting developments. As Joel continues to dominate the travel industry in training and agent support, he is thrilled to announce several upcoming projects and initiatives that will take the firm’s offerings to the next level, including a new AI training programme, which will build on the success of its predecessor, as well as a new sales training programme. Furthermore, Joel intends to offer another live, in-person training event for 2025, to provide agents with the opportunity to not only enhance their skills but also meet face-to-face with major industry suppliers. “The coming year is not just about staying relevant; it’s about redefining what success looks like for travel agents in a modern, tech-driven, yet deeply human-focused industry,” exclaims Joel. “We’re excited for what lies ahead and look forward to continuing to empower agents to thrive.” Contact: Joel Frenette Company: TravelFun.Biz Web Address: https://AI.TravelFunBiz.Com A Nov24404 TravelFun.Biz
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