Health, Beauty & Wellness Awards 2024

Health, Beauty & Wellness Awards 2024 | 65 Spabreaks.Com is a leading spa booking and recommendation platform, working in partnership with spas throughout the UK to provide holistic experiences for every occasion. Whether you’re looking for a luxury hotel or inclusive spa break, Spabreaks.Com strives to find the perfect destination for everybody and every body. Spa Travel Agency of the Year 2024 - UK proud to lead the way with its Recovery Retreats, specifically designed for those living with or recovering from cancer, who may be experiencing the effects of chemotherapy or radiotherapy. At Spabreaks.Com, the team understands the importance of holistic wellbeing and aims to create a nurturing space where individuals can relax and reflect on their own wellbeing. Historically, spas have been regarded as exclusive locations where ‘beautiful people’ can escape from their day-to-day lives. With over 600 spas to choose from, Spabreaks. Com caters for everyone with destinations to suit all customers’ budgets, health requirements, and locations. Its inclusive spa days and packages are designed for everybody and every body regardless of age, race, demographic, and state of wellbeing. Like many other spa businesses, the pandemic was a particularly challenging time for Spabreaks.Com with around 6000 spa bookers seeking refunds on trips that could no longer take place. In less than 24 hours, Abi completely pivoted the business model, transforming the business into a customer services company to handle the influx of deferred bookings and refunds. Many team members willingly took on customer service roles and mucked in, a testament to Abi and the compassionate culture she has created. For the past four years, Abi has sat on the board of the UK Spa Association and was made Chair in 2023. She is also part of the All Party Parliamentary Group of Beauty and Wellbeing, a group created to champion the sector and address industry challenges post-pandemic. Despite ongoing challenges, Abi is passionate about using her experience and industry knowledge to deliver holistic wellbeing experiences that customers desire while driving business to the spa industry. Moving forward, Spabreaks.Com remains committed to addressing issues of accessibility in the industry and tailoring its spa experiences to further meet individual needs. Through collaborations with other industry leaders, the company strives to enhance its offerings and encourage more men to look after their wellbeing by accessing its inclusive experiences. Additionally, Spabreaks.Com will continue to promote the role of the spa industry to support the nation’s wellbeing and take pressure off the NHS. In the wake of its win at this year’s prestigious awards, Spabreaks.Com is uniquely positioned to beckon in a new age of accessible wellbeing and looks forward to ongoing success in the years to come. We are pleased to recognise Spabreaks.Com as Spa Agency of the Year 2024 – UK for its holistic approach to health and wellbeing. Contact: Bonnie Friend Company: Spabreaks.Com Web Address: https://www.spabreaks.com/ For the past 17 years, Spabreaks.Com has remained true to its mission to make the spa industry more accessible for all. Founder Abi Selby saw a clear gap in the market for a specialist spa travel agency and the company quickly gained recognition for its pursuit of accessible wellbeing. Spabreaks.Com offers a wide range of spa packages for every occasion and aims to open up experiences for individuals with disabilities who have felt marginalised by the industry in the past. With its two-fold approach, Spabreaks.Com works directly with spas to create its exquisite packages, and travellers, to help them find their perfect experience. In collaboration with leading spas around the UK, the company crafts restorative experiences and promotes them effectively to reach their target audience. For spa partners, Spabreaks.Com is a valuable channel to help them improve their sales, further their accessibility, and reach audiences who would not find them organically. Spabreaks.Com was the first in the industry to offer a diverse range of booking options and communications including email, online chat, booking online, and its own UK-based call centre. Its dedicated team possesses the knowledge and experience to help customers find the best destination to suit their individual needs. The company has achieved remarkable success by actively listening to customers and responding to market trends. With an impressive database of over a million clients and more than 600 spa destinations, Spabreaks.Com is dedicated to constantly reviewing feedback and insights to enhance its experiences. Since its inception, the company has remained committed to effectively marketing spas, demonstrating that businesses can achieve success while being compassionate and motivated to improve health outcomes for all. Spabreaks.Com has created a supportive environment where customers can discover a wide range of spa experiences with user-friendly platforms, personal recommendations, and support. The team strives to foster longlasting relationships with customers and encourage those who have never experienced a spa break to explore its inclusive experiences. As an industry innovator, Spabreaks.Com strives to create meaningful change in the sector by working with other leaders to welcome new audiences previously unable to access spa facilities. The company is

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