Health, Beauty & Wellness Awards 2021

www.lux-review.com Page 11 LUX 2021 Health Beauty and Wellness Awards extensive and outstanding nature of its capabilities, offered by an incredibly dedicated team of professionals whose primary concern is customer satisfaction. Nestled in the heart of Yorkshire, it takes pride in being able to emulate the standards of competitive big-city spa and relaxation centres – from the moment a client steps inside, guests can see that the Spa and Beauty Clinic is a wellness company with a difference. Its team are all trained in-house, producing staff with an unrivalled knowledge of their field, each taking great pride in the work they do and putting the business at the forefront of internally handled training. Furthermore, the company prides itself on the internal environment it cultivates. The atmosphere of mutual support, happiness, and professional diligence allows its team to handle all manner of challenges and to respond to customer queries or concerns with ease and efficiency. In this way they can present a united front that ensures they are all on the same page and able to deliver a top of the line experience. The experience is, after all, the most important thing in such an industry. The Spa and Beauty Clinic will always go above and beyond the call of duty to make visits beneficial to a client’s health, striving to send them away feeling good about themselves. In this way, many clients find themselves excited to come back and experience the brilliance of its services all over again, becoming highly valued regulars that the Spa and Beauty Clinic is always happy to see. New and returning customers alike often leave it glowing reviews and testimonials, all of which have contributed to its growth as a business and its clout in the wider industry. This sort of efficacy is something that it has developed over years of commitment. Some of its staff have been with it since the very beginning over 22 years ago – but whether they are new or a well-established part of the Spa and Beauty Clinic family, they are valued equally. Therefore, turnover is incredibly low at this company, and it has always considered itself lucky that it has never gone wanting for excellent and hardworking staff in its region. Its brilliant reputation is in this way twofold – with its customers, its renown comes from the stunning and elegant nature of its services – for the staff, it is the satisfaction of team members past and present. Its services are open for day-to-day treatments, but also available for exclusive hire to its customers, the MediSpa blending an industry-leading tincture of technologically enabled and traditional methods. The goal of the MediSpa is to rejuvenate a client’s skin, ease their mind, and target the ‘body and spirit’ in a well-rounded relaxation regimen. These services are where many of the award- winning products shine the brightest, such as its use of the Elemis line of facials and body exfoliation. Its beauty salon has also been widely lauded as top of the range and stunning, in a modern, large, airy space in the Clinic that provides an oasis-like backdrop to the pampering provided within. Its clients have in the past commended both the beauty salon and the MediSpa for this exemplary medley of features. Despite the turmoil it faced throughout the past year due to the outbreak of the Covid-19 virus, the Spa and Beauty Clinic pulled through, keeping to its principles of sophistication and hard work. In fact, during the closures, it underwent a serious adaptation period that allowed it to pivot effectively to online service by selling its relaxation products for its clientele to use at home. This was an exemplary decision on its part. Not only did it allow the Spa and Beauty Clinic to maintain revenue streams, it facilitated the maintenance of its positive relationship with its clients by allowing them to remain in touch. Similarly, it did live chats through its social media twice a week called ‘brew with you at 2’ that its clients loved, cultivating a space of mutual support and fellowship whilst it worked on opening a tea rooms in its spa to welcome its clients back into after lockdown. It is excited for the upcoming chance to do exactly that, and, as a final word, would like to thank its amazing team for the dedication and excellent commitment that they continually show in their work. Company: The Spa & Beauty Clinic Contact: Louise Gibbon Website: https://spaandbeautyclinic.co.uk/