Holiday 2024 | 31 into a major cut and sew facility – one that manufactured items for some of the world’s most prestigious corporations such as Seagram’s, Chanel, Avon, and the Exxon Corporation. This feat, of course, was a staggering one, and truly kickstarted what was to come. As expressed by Richard Campbell, William’s son and CASTELLO®’s current CEO – “William was a visionary and a pioneer in the textile industry, and he always strived to deliver the best quality and service to his customers. He also cared deeply for his employees and his community, and he was involved in many charitable and social causes. He passed away on January 24, 2022, at the age of 102. He is sadly missed, but never forgotten by his family and his customers. William was the founder and inspiration for CASTELLO®.” Raised by hard-working parents, Richard Campbell was bestowed with the means to succeed from birth. However, it first manifested at only twelve years of age, when he started doing piece work for the Montreal factory – a bustling hotspot of industrial packaging, uniform, and linen production. Later, he joined the factory full-time, and like William before him, Richard took this opportunity and began to deepen his knowledge of the textile industry, accumulating invaluable experience in production, quality control, and customer service, to carry with him into the future he envisioned for CASTELLO®. Whilst learning the company inside out, Richard spotted hidden potential within its inner workings in the form of its hospitality section. Whilst small, it held promise in abundance, and Richard was determined to explore every possibility. So, he convinced his father to grant the goahead to pursue this very niche market. And he was going to make it a successful venture. Thus, Richard strived to create connections with some of the most prestigious hotels and airlines in the world. Though risky, it became ever clearer that the Campbell family had a knack for finding reward in their ambition time again. Richard successfully extended the company’s product range to include highquality table linens, napkins, placemats, and runners, the likes of which began cropping up across its major clientele’s establishments. From Air Canada to Hilton Hotels, Westin Resorts, and Four Seasons Hotels, the business’s products finally had a permanent presence within the lives of refined travellers across the globe. However, Richard’s exciting endeavour didn’t end there. During his escapade for excellence, he further explored the global market for the finest fabrics and designs. That was when he encountered a small factory in Italy that enthusiastically shared the same passion for quality and craftsmanship. Partnered with the fact that the factory had a similar family history – it was also founded in 1935 – Richard simply couldn’t say no when the opportunity for collaboration appeared. This partnership would see a new brand of luxury linens entering the market, catering to the most discerning customers. In turn, CASTELLO® Group was born. Consisting of various companies dedicated to the manufacturing of high-end bed, bath, and table linens, in addition to accessory products, this group enabled a far greater expansion than the collective had ever experienced. Of course, CASTELLO® Group is owned and operated by the Campbell family, who oversee all aspects of production to this day. From logistics and distribution to sales and marketing, the CASTELLO® line has grown exponentially as a direct result of this ambitious coalition, with its qualitycentric catalogue simply brimming with sheets, duvets, towels, robes, and the like, and making it synonymous with the peak of luxury linen. Then, it was in the new millennium that Richard’s son, Taylor Campbell joined as vice president, having inherited his father’s vision and passion for the high-end luxury market. He was soon appointed COO of CASTELLO® Group, and it’s thanks to him that some of the finest customers within the sector now rely on CASTELLO® for products – such as Holland America’s Seaborne Cruise Line, MGM Resorts International, Aman Resorts, Fairmont Hotels, Four Seasons Hotels, and even Ritz Carlton Hotels. Additionally, Taylor is responsible for the exceptional growth of CASTELLO® Group’s worldwide sales team. Now, the company has account managers stationed in almost every corner of the globe, including the United States, Canada, Europe, the Middle East, Asia, and Russia. Not only did he expand the sales team, however, but Taylor also successfully built upon the company’s pre-existing warehouse and distribution points, with the goal to ensure the accessibility of CASTELLO® on a global scale. Quality and service come hand in hand for CASTELLO®, and every generation has played a part in ensuring this sentiment remains the beating heart of the company. CASTELLO® Group has, over its impressive tenure, earned itself immense amounts of international renown. To build upon this, in 2023, the company gained an exclusive sales broker who is set to promote the CASTELLO® Hotel and CASTELLO® Home brands, allowing it to diversify its product portfolio in ways it hasn’t managed to before. In turn, it’ll be able to reach new markets and customers, all while focusing on its private label industry. This is next to the monumental achievement of being awarded The Leading Hotels of The World contract to supply all the top hotels across the globe with bed, bath, and table linens. This encompasses 400+ branded properties and over 1,600 sister properties worldwide, totalling over 20,000 rooms. This is the single largest contract awarded to CASTELLO® Group. Truly, CASTELLO® has risen from a humble business into a prominent leader in the hospitality linen industry. Of course, no successful collective is complete without one of its most integral players: a Director of Sales and Marketing. This title belongs to Candice Murphy, with Taylor having seen immense potential in her vast knowledge of the linen industry and eagerness to learn, and he therefore took her on as his Executive Assistant. However, he knew that she would quickly exceed this role, eagerly promoting her to her current position when the time was right. Candice is a vital member of the CASTELLO® team, and her track record of speedy promotions stands as testament to how truly invaluable she is. Looking to the future, CASTELLO® will soon welcome the fourth generation, Anthony and Annabelle Campbell, Taylor’s ten-year-old son and six-year-old daughter, who are blessed with the groundwork that their grandfather Richard laid all those years ago. As ‘pending coCEOs’, they represent the future of the business, should they choose to lead CASTELLO® into another era of excellence. Because, at its heart, CASTELLO® is a company that has flourished as a direct result of its family-centric composition. The Campbell family clearly cherishes the collective that was created all the way back in 1935, and we’re sure that it’ll continue to achieve new goals as it’s passed down through the generations to come. Contact Details Contact: Richard Campbell Company: CASTELLO® 1935 Web Address: https://castello1935.com/
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