Holiday Issue 2019

74 Mar19411 Succeeding Through Professionalism and Exceptional Customer Service Based in Sunderland, Brenden Ward Photography has become a distinguished entity the notoriously competitive industry. Named the ‘Best Wedding Photographer in the North East’ in the 2019 Designer Awards programme, we spoke to Brenden to find out more about his unique approach to his work. When it comes to organising a wedding, there are a few considerations that every couple must decide on: a venue, guest list, cake, and catering being some of the more common ones. Yet, over the years, a wedding photographer has become a necessity, not just a luxury. After all, in this new online world, sharing those memories among the people who couldn’t make it has almost become a new tradition. In an industry which is, to put it lightly, competitive, it takes creativity and talent to mark yourself as unique. Crucially, Brenden Ward Photography has thrived on an ability to provide top-tier services at an affordable price, as Brenden discusses in more detail: “We offer professional photography and videography services that are vital to any couple’s wedding day and offers that all essential special touch to events. Photographs can capture the smallest of moments and enable our customers to relive some of the most importance experiences of their life. Everyone wishes to have these services performed to a professional standard, but unfortunately, the price tag that comes along with this service often means it is unaffordable. “We take pride in being able to provide the highest level of service at an affordable price, commemorating our customer’s special occasions with the professionalism it deserves. Over 30 years of experience with photography and video services means we know how to provide you with the package that meets their requirements.” This exceptional customer service permeates every face of the company’s approach, from initial consultation to comprehensive aftercare. “To ensure that our clients are getting the service they desire. We put the extra effort in right from the start. We take the time to discuss the customer needs to get the best out of our service, making sure everything is covered so they don’t have to worry. During the event, we interact as much or as little as they like and go that extra mile to get the perfect shots. Finally, our after-care ensures they take home a product that will provide only happy memories of that special day. This award- winning service is tailored to meet our customer needs, packages of all types can be provided so our customers get exactly what they require. From wedding photography to a pet photo-shoot, no job is too large or too small.” It perhaps is no surprise that Brenden is aiming to capitalise on the extraordinary successes of last year to drive the company’s growth over the years to come. However, for the moment at least, Brenden Ward Photography is preparing for the peak wedding season. “We are busy with the 2019 wedding season and looking forward to being a part of our clients special day. Recently, we have been asked to take photographs for the Barnes Park Dog Show in May after a successful event last year. We have been invited again to take photographs for Northumbria University Nurses and Midwives Graduation Ball in Newcastle in September. We’ve also attended various wedding showcases, taking photographs for the events and meeting new clients for 2020 and 2021. All in all, 2018 was a fantastic year, and we were recognised for numerous awards.” Contact: Brenden Ward Address: Sunderland, United Kingdom Website: https://www.brendenward-photography.co.uk/ Telephone: +44 07717207447 Art