Holiday Issue 2021

44 Mar21025 Luxury Security Remains Evermore Important Security is one of the underlying premises of luxury. To be in luxury is to feel safe at all times. Finding the right team to help, who can adapt to suit the numerous situations you might find yourself in, is not easy, however. Fortunately, Rossi Security is on hand to deliver a service that is to be admired, earning the title of 2021's Leading Provider of Luxury Security Solutions – London in the LUXlife Leaders in Luxury Awards. We take a look to see what they offer that elevates them to the heights of luxurious living. Luxury is embedded deep in the DNA of Rossi Security. For some firms, security is a simple matter of attending to the safety of others. For the team at Rossi Security, based in the heart of Mayfair, the focus is always on fulfilling these needs while offering solutions that solve the unique challenges that every client brings. When Rossi Security is involved, they take on the most demanding clients, with the most difficult set of requirements to reach. At peak times, more than 250 trained officers are on hand to provide the experience luxury brands are looking for. Beyond an incredible knowledge of security is a keen commitment to customer service that sets clients at ease and ensures they feel safe no matter what. The pursuit of perfection drives many of the decisions made at Rossi Security, and pushes the team to consistently improve itself. At every level, continual improvement remains at the heart of the operation. The maintenance of these incredibly high standards can be seen through the team’s compliance with the ISO9001 International Standard and the experience of external auditors. The various lockdowns caused by the COVID-19 pandemic have affected every industry, particularly the retail and hospitality sectors that are the bread and butter of the Rossi Security team. Clients have taken on more security in a slightly different capacity, including a 24/7 mobile patrol service that has been on offer throughout the various closures. For many, the team’s work has been an enormous success and saviour with a reduced police presence across the city. Finding the right people is key to this security firm, as they play an integral part in its success. Those who work at Rossi Security always have their client’s best interests at heart, combining great customer service skills with a detailed knowledge of the way in which the industry operates. Eagerness to learn and being teachable is what makes staff masters in the field, due in no small part to the support and guidance offered throughout a rigorous training process. The success of this approach has led to a core team that is able to hand down knowledge from years of experience. Unlike other providers, Rossi Security promotes from within, providing a consistent path of growth for all. While some security operators work with random choice as to who their client connects with, the contact you make at Rossi Security is likely to be a constant for many years. It allows the team to build a strong relationship that reflects what true luxury really is. It has not been easy for any operators over the last year, but Rossi Security has been proud to maintain the high standards of luxury that have always brought it such success. As 2021 returns to a new sort of normal, the team are committed to delivering additional value to their existing clients during these challenging times. Company: Rossi Security Name: Ernestas Alksmantas Email: [email protected] Web Address: www.rossisecurity.co.uk Location: Mayfair, London