Home & Garden Awards 2024 | 27 Best High-End Garden Furniture Retailer 2024 - Home Counties & LUXlife Client Service Excellence Award At its core, Elements Home and Garden is a family-owned and -operated garden furniture business with an unbridled commitment to redefining the outdoor living experience for people living across the UK. Bolstered by an unmistakable sense of exclusivity – this curated selection of furniture is currently unavailable for purchase anywhere else in the country – clients of this remarkable garden furniture retailer are afforded access to totally unique products that elevate their outdoor spaces no end. We catch up with Owner Russell Worricker for more. Elements Home and Garden leverages a famed personalised approach to customer interaction that consists of forming genuine, lasting relationships with clients, something that begins with understanding their unique needs and preferences. As Russell tells us, “whether it’s assisting in selecting the perfect furnitureor offering expert advice on design, our personalised service ensures each client receives an exceptional experience in store.” Every piece of furniture across this extensive range also comes with a lasting guarantee and is delivered right to your door in a hassle-free process including a full white glove delivery service. An example of the holistic customer service approach favoured by Elements can be seen in a recent project, where it executed a considerable order consisting of a number of outdoor furniture pieces such as dining sets, outdoor kitchens, and pergolas, as well as a wealth of additional accessories. This was no easy feat, as the client had specific requirements and an incredibly limited turnaround time. Thanks to a process of close collaboration, their team were able to guide the client in making choice selections concerning the items that complimented their space, ensuring harmony in the realms of colour, fabric, functionality, and overall aesthetic. As Elements embark on a joint venture with the companies Borek, Max & Lukk, and Yoi to release an exclusive line of furniture here in the UK, expect another Elements range defined by impeccable luxury design and unrivalled quality. Beyond this, Russell explains, “we are excited to introduce a groundbreaking innovation to our showroom this Summer: the new eco sunlight house.” Elements will be one of the first businesses in the UK to display this new and revolutionary concept, reflecting an unwavering commitment to staying ahead of the curve and providing solutions that appease the ever-evolving needs of its client base. In an industry defined by increasing costs and a prominent shift towards sustainable methods of production, Elements’ industry-leading initiatives, such as a flexible pricing approach and the showcasing of eco-friendly products in its shop, have helped to fortify its position at the very forefront of this sector. Expanding further on this, Russell states, “by remaining agile in response to market changes, staying attuned to emerging trends, and prioritising customer satisfaction, we continue to provide our customers with unmatched value, quality, and innovation.” When Russell looks ahead to the future of Elements, he sees a steadfast commitment to remaining on this trajectory of growth and innovation that has already defined the business’ journey so far. Juggling an expanding product range and opening up new branches across the UK, all whist solidifying its position as a trendsetting pioneer will be no easy task, but Russell and his team are more than up for the challenge. To help them achieve this, there are a number of upcoming projects in the pipeline, and although Russell cannot go into the specifics, he assures us it as an exciting Elements Home and Garden time for staff and customers alike bringing the best in store experience to our clients. In closing, Russell tells us, “we have approached 2024 with confidence, ready to seize opportunities, tackle challenges head-on, and continue our journey towards even greater success.” He summarises, “as we embark on this new chapter, we remain committed to upholding our reputation for excellence, innovation, and unparalleled service. We are excited about the possibilities that lie ahead and look forward to sharing our continued progress and achievements with our valued customers and partners.” From Outdoor Fabric Lo Sets to Fire pits, Sun loungers, Outdoor Kitchens, and everything in between, Elements Home and Garden has all of the luxury furniture that you need to maximise your leisure time and make memories that will last forever. Leveraging more than 25 years of experience in the sector and a track record of attaining 100% customer satisfaction, it is our privilege to feature this business in our Home and Garden Awards 2024. Words cannot do justice to the quality of these products, so visit the link below to experience the full range in all its glory. Contact: Russell Worricker Company: Elements Home and Garden
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