8 | LUXlife Magazine Best Solid Wood Stairs Joinery Business 2025 – Scotland & LUXlife Client Satisfaction Excellence Award 2025 For everything from a traditional flight of stairs to a staircase refurbishment, a fitted wardrobe, or any of their other bespoke carpentry needs, those in the Edinburgh area would be hard-pressed to find a business as committed or as talented as Liam Gray Stairmakers. The team here, who share more than 30 years of first-hand industry experience between them, are headed up by Liam Gray and distinguished as a result of their high-quality craftsmanship and unwavering attention to detail. Liam himself was on hand for more. Comprising a team of specialists in the crafting of traditional and modern staircases as well as all of the other aspects of carpentry and joinery, Liam Gray Stairmakers masterfully serves both Edinburgh and the surrounding areas with its suite of services. In an industry associated with mess and noise, the professionals at the heart of this business strive to remain respectful and as tidy as possible, resulting in a smooth experience and clients who are always satisfied with not only the calibre of the work but also the manner of its completion. Quality and communication are the cornerstones of every project completed by the company, including one of its most recent – a staircase leading up to the female changing rooms for the company Phase Eight, global clothing brand opening its new flagship store on George Street in the heart of Edinburgh’s shopping district. Going into this work in more detail, Liam told us: “The design of the staircase was very unique as it was extremely modern with a curved structure and all manufactured in American white oak.” As for the specifics, Liam explained: “I was particularly proud of the timeframe we managed to get this project finished by as we were only given four weeks until completion, but our team worked tirelessly round the clock to ensure that it would be ready in time.” The same comprehensive approach is afforded to every client and every project, so, whether it is a commercial or a residential property, owners can expect a swift, detail-oriented service carried out to the highest standards by a team of friendly and reliable experts. Despite executing a high number of successful projects, Liam Gray Stairmakers still finds the time to build a personal connection with its clients, something that starts from the very first visit to a site. By taking the time to get to know the customer and understand exactly what it is they seek to get out of its team’s services, the business lays the groundwork for relationships built on trust and mutual respect. The team also offer their advice on materials and finishes in these initial stages, helping a client to bring their vision to life. However, Liam Gray Stairmakers’ commitment to quality goes beyond simply being friendly with the clients. It can be seen further through the team’s close connections with the architects or engineers who draw on the site and ensure that all of the work carried out is up to scratch when it comes to the relevant building regulations. Were it not for these strong ties, navigating what is an ever-evolving field of rules and requirements would be a difficult task. Leading with an ethos of always being friendly, listening to what a client wants, and clearly communicating if a vision cannot be achieved and the ways to work around it well ahead of time, Liam Gray Stairmakers impresses not only its clients, but also international awarding bodies like us. This is now the second consecutive year that the business has featured in this programme, and it has been a pleasure to find out more about its work. In closing, Liam told us, on the back of these awards and the well-earned reputation it has continued to solidify, that Liam Gray Stairmakers plans to continue to expand, taking on a number of new, exciting projects whilst remaining committed to preserving the 100% client satisfaction rate it has earned over the years. We wish Liam and the team the best of luck with this and everything they do for the rest of the year, urging any interested readers to visit the company’s Facebook page below for examples of their staircases and joinery. Company: Liam Gray Stairmakers Web Address: https://www. facebook.com/people/Liam-GrayStairmakers/100039718691641/ Liam Gray Stairmakers
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