LUX Hospitality Awards 2016

LUX - Hospitality Awards 2016 33 Most Acclaimed Global Tour Operator & LUX Recommended for Private Estates as well as practical considerations such as number of bedrooms, age of guests etc. Whilst listening carefully to their requirements we are prescriptive in our advice based on genuine empathy and knowledge of the destinations concerned. Fundamentally our focus is on supporting our clients and making their experience the best it can possibly be. Later this year we shall launch a new mobile- friendly web-site with additional user-friendly content, as well as introducing an exciting new product to our portfolio. Red Savannah was established in 2011 by George Morgan-Grenville, a veteran of the luxury travel industry, to bring back a sense of craftsmanship in travel. The industry had become somewhat saturated with large companies seeking benefits of scale at the expense of individuality, and large travel listings sites offering no personal, tailored service. He assembled a team of professionals who share the same vision and Red Savannah was born. Our clients are sophisticated, intelligent travellers with enquiring minds but little time to research and plan their valuable holiday time, therefore requiring the advice and logistical support of a trusted provider. Red Savannah delivers a professional travel consultation service to create memorable itineraries as well as matching families with private villa rentals to suit their unique family requirements. Most Acclaimed Global Tour Operator & LUX Recommended for Private Estates Developments within the travel industry in recent years, such as the emergence of owner-direct sites for villas, has provided more availability of rental product, though regulation and quality control is poor leading to dissatisfaction or even fraudulent scams. We provide a more personal model which allows us to interact with our clients to ensure they are booking a villa appropriate to their needs. Prior to arrival we support clients fully, providing photographs and full property details as well as offering the opportunity to liaise with a concierge to organise necessities such as groceries and amenities. Meeting each client’s exact needs means that consultation with them is paramount as early as possible in the holiday decision process. We always speak directly to our clients to ensure we know what their motivations are and what is important to them, Red Savannah is an award-winning travel company that combines breadth and depth of experience with impeccable connections to offer inspirational, life-changing holidays which are tailor made to meet client requirements. We spoke to Sarah-Leigh Shenton from the firm who provided us with a tantalising glimpse into the workings of the company. HO160015 Company: Red Savannah Ltd Name: Sarah-Leigh Shenton Web Address: www.redsavannah.com Address: Cheltenham House, Clarence Street, Cheltenham, Gloucestershire, GL50 3JR Phone: 01242 787800