LUX Hospitality Awards 2016

LUX - Hospitality Awards 2016 41 Most Prestigious Hotel 2016 - New York & LUX Bespoke Care Award for Concierge & Butler Services - New York offer guests access to the Astor Digital Library, a digitized version of The St. Regis New York founder John Jacob Astor IV’s original collection which is housed on the hotel’s second floor. Guests are able to reserve a Kindle device during their stay to read iconic titles from Astor’s archives. The Astor Digital Library is a great representation of how the hotel simultaneously embraces its past and the present. The St. Regis New York is the only hotel in Manhattan to offer 24-hour butler service to every guest. St. Regis’ butlers are constantly on-hand to provide personal attention and to assist guests with any and every request. They begin by welcoming and escorting guests on arrival and then explain the features of the hotel and of the guest room. They will also deliver coffee or tea to the room upon arrival and each morning with the wake-up call. More traditional butler services include unpacking and organization of personal items, taking care of all laundry, dry cleaning, and pressing, as well as shoe-shine service. When guests are leaving the hotel, the butler assists with packing, facilitates removal of luggage from the room, and coordinates with the Bellman and the Doorman for transportation. Ultimately, The St. Regis offers client service that is second to none, ensuring that guests always enjoy their stay. From a perfectly pressed suit ready for an impromptu meeting to a coveted box of cronuts to appease a late night sweet tooth, no request is too small or too unattainable, no matter the hour of the day. Building upon more than 100 years of legendary service, today’s St. Regis Butler acts as a trusted personal assistant who anticipates and attends to any and every guest need; poised and ready to give you Most Prestigious Hotel 2016 - New York & LUX Bespoke Care Award for Concierge & Butler Services - New York back time, be it an extra hour in Central Park while the butler packs your bags or a salvaged morning to work on a presentation while the butler packs and ships materials to your next destination. Time, after all, is the ultimate luxury. Looking to the future, there are always exciting initiatives and introductions on the horizon. The St. Regis New York is especially excited to be able to The St. Regis New York is a prestigious landmark hotel located in the heart of Midtown Manhattan offering guests a residential elegance, epicurean delights and bespoke amenities making it truly a glamourous home away from home for all guests. We profile this luxury hotel and explore the reasons behind its enviable success. HO160014 Company: The St. Regis New York Web: www.stregisnewyork.com Address: 2 East 55th Street at Fifth Avenue New York, NY 10022 Phone: 212.753.4500