Hospitality Awards 2019

Page 86 www.lux-review.com LUXlife 2019 Global Hospitality Awards Since its inception Dorset Cruises has played host to wedding receptions, birthday cruises, celebrations of life and corporate entertainment aboard Dorset Queen. The backdrop for all of these exciting events is Poole Harbour, which is now recognised as the largest natural harbour in the world, as well as the World Heritage Site - Jurassic Coast and the National Trust’s Brownsea Island. The firm’s vessel, Dorset Queen, was built in 1938 and is believed to have been one of the Dunkirk rescue boats in her long and varied existence. She is now a recognised UK Historic Ship and available for private hire as well as hosting events such as, Champagne and Oyster Cruises, Artisan Gin Tasting, Live Jazz Cruises and Afternoon High Teas. For these events Dorset Cruises offers a range of 30 gins, rums and vodkas as well as other beers, regional wines and spirits on board and catering options ranging from Dorset Oysters through to an Onboard BBQ. As a result, guests can indulge in some of the finest produce from across the South West whilst they explore the region’s coastline in comfort and style. Each of Dorset Cruises’ ticketed events have been created to maximise the experience on board. To ensure every guest enjoys the best possible experience, the firm have trusted Aiming to showcase the beauty and majesty of the South West’s stunning scenery, Dorset Cruises offer boutique private charters and award-winning ticketed events aboard vintage motor yacht, Dorset Queen. We offer an insight into how the team shows visitors from far and wide the best this naturally glorious landscape has to offer. Dorset Cruises: Best Luxury Cruise Charter Company - South England live entertainers, an on-board chef and mixologist as well as a fully trained crew and captain, all of whom are on hand to provide the entertainment and support guests need to have a memorable journey. This focus on an exceptional experience begins from the moment guests arrive to board the Dorset Queen. When a guest walks up the gangway they are greeted with a glass of Dorset Sparkling Wine and the stunning surroundings of Poole Harbour. To ensure that Dorset Cruises continues to offer the exceptional experiences it has become renowned for, in 2008 Dorset Queen underwent a £250,000 refurbishment. This was a result of guest feedback, which is always taken seriously to ensure that visitors enjoy the amenities and experiences they expect. As a result, Dorset Queen has been classically restored to fuse her 1938 heritage with the modern day. As part of its focus on constantly evolving to meet the needs of guests, at the start of the 2019 season Dorset Cruises invested in a new e-commerce website to manage customer booking more efficiently. The firm also boasts a strong presence on Facebook and Instagram so that it can offer clients digital solutions and cutting-edge communication to make their booking process easier and more efficient. Looking to the future of Dorset Cruises, the firm will remain deeply committed to enhancing its service offering for the benefit of clients throughout the coming years. As part of this focus the team intends to spend quieter winter months planning new, unique events for 2020 and meeting with new gin distillers, wine producers, and entertainers to ensure next season is better than ever. Visitors to the Dorset coast seeking a truly unique and memorable experience need look no further than a trip aboard Dorset Queen. Company: Dorset Cruises Name: Jon Morgan Address: Poole Quay, Poole, Dorset, BH15 1HJ Telephone Number: 01202 844199 Web Address: www.dorsetcruises.co.uk