Hospitality Awards 2020

www.lux-review.com Page 21 LUX 2020 Global Hospitality Awards Established in 2008, Rotana Café is a Lebanese restaurant committed to serving fresh, exciting and reasonably-priced dishes that truly capture the flavours of Lebanon for the people of Dublin. Best known for its delectable falafel and luscious homemade baklava, Rotana attracts visitors and residents from all across the city of Dublin, who are able to relax and enjoy the friendly, inviting ambience that owner Mohammed Abuissa and his team have carefully cultivated. Complete with traditional music and the chance to smoke a flavoured Shisha on the outside terrace, Rotana is able to transport its guests from Dublin to Lebanon in an evening. As a result, Rotana is today one of Dublin’s favourite Lebanese culinary establishments and the awards it has acquired since its inception are testament to that. McKennas’ Irish Food Guide voted Rotana as one of the best restaurants of Dublin in 2013 and 2014, whilst the Hot Press Best of Dublin Magazine 2014 listed it amongst Dublin’s Best Restaurants. Rotana has also been awarded a TripAdvisor Certificate of Excellence, and was named in The Dubliner 100 Best Restaurants 2010 and 2011. Whilst Rotana can put a great deal of its success down to its authenticity and fresh, high quality food, a large part is also owed to the exceptional standard of customer service that is maintained by Mohammed and his team. Friendly and attentive, the Rotana team do everything they can to make their guests’ visit as comfortable and enjoyable as possible, from guiding them through specials Rotana Café is an award- winning Lebanese restaurant that has served Dublin since 2008. Serving a vast selection of authentic, fresh dishes, owner Mohammed Abuissa and his team are devoted to bringing the true taste of Lebanon to the palettes of their guests. As Rotana prepares to launch its brand-new branch in the heart of the city, we take a closer look at Dublin’s favourite Lebanese restaurant. Rotana Cafe Best Authentic Grilled Kebab Venue - Dublin to offering total flexibility with bookings, food, tables and more. If on the rare but inevitable occasion that a problem arises or food is delayed for instance, the Rotana team goes above and beyond to rectify their mistakes and apologise, offering price reductions or even a free dessert so that customers still come away from an enjoyable evening feeling satisfied. With its meticulous attention to detail, cleanliness, and professional but friendly customer service, it is no wonder this award-winning restaurant has become a firm favourite on the culinary landscape of Dublin. Consequently, Rotana is growing, with exciting plans to launch their newest branch for takeaway service right in the heart of the city. Serving the same, high standards of authentic and fresh dishes, Rotana will be able to deliver the exquisite tastes of Lebanon to an even greater population of Dublin. Company: Rotana Cafe Contact: Mohammed Abuissa