Hospitality Awards 2021

www.lux-review.com Page 37 LUX 2021 Hospitality Awards First Travel Solutions, part of FirstGroup PLC, is a passenger transport management specialist with extensive transportation knowledge and experience. Recently recognised as the Best Managed Transport Provider – UK, First Travel Solutions offers clients a one-stop-shop for all transportation needs. First Travel Solutions Best Managed Transport Provider 2021 - the UK Sep21054 First Travel Solutions (FTS) has combined all passenger transport into one unique service, meaning it can deliver a single point of contact for all UK road and rail requirements. FTS is the UK’s leading supplier of vehicles for time-sensitive, critical passenger movements delivered through a national network of approved suppliers. Services included are coach, bus minibus, executive car and taxi provision from audited and certified operators, operational and itinerary planning, scheduling and legal compliance and driver selection and training. Additional offers include ground handling for complex arrangements and 24/7 control room and vehicle tracking. FTS has luxury, clean, comfortable vehicles bespoke to every guest with courteous drivers and support staff that know the job inside out from safety to customer service. Overall, FTS has a wide range of experts in transport and travel management who have worked at major events - supplying a whole range of transport needs. This includes meetings, events, conferences, sporting events and more. FTS is dedicated to giving clients the very best service focusing on quality, safety, reliability, and value for money. It provides managed transport solutions to many of the UK’s FTSE top 100 companies transporting over 1 million customers every year. Its dedicated 24/7 control centre supports all types of passenger transport nationwide, from single vehicles to hundreds of coaches for sporting and cultural events. FTS prides itself on understanding its clients’ transport needs and exceeding their expectations to deliver better experiences for everyone. FTS also works closely with meeting and event planners to deliver the best journey experience for people travelling to events with several clients across the UK and Europe. FTS doesn’t just source the suitable vehicles and drivers for each job; it provides the complete service, which includes managing the delivery of work through 24/7 control centre operation, which can react to any changes for complete peace of mind quickly. FTS takes full responsibility, ensuring that travellers are covered by booking with FTS. Additionally, the strict quality requirements and ongoing audits of its suppliers uphold the highest standards in the industry. Furthermore, FTS has been working closely with operators in France to expand in supporting meetings and events there. It is working closely to support the movement of inbound tourists to hospitality events. However, with the ongoing COVID-19 pandemic, FTS has faced challenges with cancelled events and people being unable to travel. This has given the company time to widen its reach into more sectors to supply the best and most bespoke transport. Above all else, customers expect everything to be immaculate and to be advised that extraordinary measures are in place and whilst vehicles have always been clean and safe, FTS is putting in extra effort to ensure they are now COVID safe as well. Company Name: First Travel Solutions Contact Name: David Gardner Web Address: www.firsttravelsolutions.com