28 | LUXlife Magazine ignature Systems is a multi-award-winning, agile, forward-thinking technology systems innovator, with clients including major chains, franchises, independents, and casino-based restaurants/bars of all sizes and concepts. With over 35 years’ experience in point of sale solutions, the company boasts thousands of clients in thousands of locations, thus leaving an indelible mark on the industry. The team handles all domestic support and development in-house, providing custom, fast-cycle deliverables and seamless, value-added RESTful APIbased integrations, regardless of complexity or scope. Recent clients include Osage Casino, who selected SSI’s Casino POS system for its seven tribal gaming locations, and the Cordish Gaming Group, who utilized the POS for its Live! Casinos & Hotels. With a can-do philosophy that encompasses all-in accountability, SSI leverages a 24/7/365 live, in-house, domestic help desk to provide exemplary support whenever needed, thus ensuring hassle-free, endto-end issue resolution and unprecedented reliability. As a proud winner of both the 2022 Innovation Award and 2023 Partner Award from Gaming & Leisure, SSI is upending the casino industry with transparency, enhanced bi-directional communication, determined resolve, and a can-do attitude that always yields measurable and meaningful results. The company offers a range of brand-enhancing products and services, including contactless and cashless functionality, highly scalable all-in-one and mobile POS, an array of self-serve kiosks with multiple tenders including QR codes, complete menu management, natively integrated kitchen display systems, and much more. This unsurpassed level of service comprising of adept skill and tireless passion, as well as a determined attitude to go that extra mile and perform the heavy duties, provide solutions that are custom in nature, diverse in scope, and incredibly effective. The quality service provided by the business is based upon listening to the “voice of the customer,” being fully aware of their unique needs, and tailoring fast, agile solutions to make the guest experience the best it can be--all while simultaneously upholding a company’s valued brand. This begins with the staff, Best Casino POS System 2023 (USA): Signature Systems For more than 35 years, Signature Systems, Inc. (SSI) has been providing cutting-edge, multi-award-winning POS products and services to an ever-growing customer base. We catch up with Larry Fiel, VP of Marketing & Communications, to find out more about the business and the key to its continued success. who, adept skills notwithstanding, are hired based on attitude. A philosophy of positivity and a team-centred approach are embedded in the very fabric of the company, and this is the reason why laborious tasks can be completed to an incredibly high standard in such a short time. As Larry explains, “when passion meets caring, almost anything is possible.” Many of the clients handled by SSI are F&B customers, and thus changes arise based on consumer attitudes and social issues. In recent times, the impact of the Covid-19 pandemic and the long-lasting repercussions it has had on wider society are being felt throughout the industry. Things that were deemed an afterthought just a few years ago are now the primary methods of how customers interact with dining establishments. Key examples of this are ordering online, third-party delivery, self-serve kiosks, and cashless/contactless functionality. SSI’s humble beginnings can be traced to serving pizzerias, which have always excelled in off-premises solutions, and this has undoubtedly contributed to its successes in perfecting these sorts of solutions that many other providers struggle to implement. Looking ahead to the rest of 2023, and beyond, the company is continuing to innovate, having recently announced a first-of-its-kind solution to further benefit the industry, this being Third Party Fulfilment (3PF). This solution leverages the power of major third-party delivery companies to help enhance delivery fulfilment via a myriad of facets, such as automated delivery management. A groundbreaking solution, this method can be applied to casino-based restaurants that want to employ ‘dining-in-place,’ a solution that delivers F&B to guests on any part of the premises, including the gaming floor, their rooms, or even poolside. This is just the latest in a long line of substantial achievements and systems, and the team at SSI are humbled and honoured to be recognized for all their hard work and innovation. Company: Signature Systems, Inc. Web Address: https://www.SSIpos.com S
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