58 | LUXlife Magazine Couples Day Spa of the Year 2023 - Texas Culture A Day Spa is an award-winning, five-star spa located in Frisco, Texas. The spa specialises in offering customised and tailored treatments focusing on satisfying guest needs and providing an unmatched environment and level of service. This is inclusive of massage, facials, hybrid treatments, half and full day packages, and other such spa services, making it the perfect day out for couples. Culture A Day Spa invites guests to an environment solely focused on them. When guests check-in, they have access to either the women’s or gentleman’s locker rooms, where they are provided a luxury robe, pair of slippers, and their own private locker. The locker rooms and private showers are stocked with premium toiletries, and feature hair and body products by KS Esthetics Professional Skincare, that are available for all guests to enjoy. There is a luxurious relaxation lounge where guests can unwind with a selection of seasonal tea, spa waters, and light bites. A private dining room is available for reservation, where lunch, dinner, and champagne experiences are offered to guests. Culture A Day Spa also ensures birthdays, anniversaries, and other special occasions are made extra special – they may even be eligible for complementary upgrades during their special day. The team always go above and beyond in making every visit memorable for guests, their status as seasoned professionals with more than 10 years of industry experience on average adds to the luxury feel of the establishment. Every team member goes through an extensive interview process and custom training programme, with staff members remaining in training for their first year to ensure they meet the high standards of the business. Listening is key, and the team go above and beyond to listen intently and understand client needs in order to tailor a specific treatment plan. This starts as early as when the reservation is made over the phone, ensuring guests receive the highest calibre of service as soon as they step through the door. Culture A Day Spa’s excellent guest experience begins during this phone call, with the team expertly guiding customers through the menu and assisting in the booking of a reservation that will exceed their expectations. Once checked-in, guests will receive a personal coordinator, who will greet and check up on them throughout their stay. Every member of the front of house team is well-versed in all the treatments and products to ensure they can help with guest queries and answer any questions that may arise. When recruiting new team members, Culture A Day Spa searches for people who are not only well-versed in guest experience, but passionate about the industry. Every appointee must have had previous experience in a day spa, or similar environment, to make sure they have a keen interest in the field, and can effectively learn the training, information, and communication skills required to maintain the high standards that the business holds itself to. Co-Owner Jon Schebler explains, “We wouldn’t be able to deliver upon our expectations, nor our guests’ expectations, without our wonderful team, we appreciate them very much.” Upon first opening its doors five years ago in 2018, the brand had cultivated a culture of excitement and high expectations through the successful advertising campaign that it implemented. That same year, Culture A Day Spa launched its line of professional skincare products, KS Esthetics Professional Skincare. All the products in this range blend cosmeceutical and plant-based ingredients to provide clients with fantastic results. These products are utilised in all the treatments at Culture A Day Spa, and through the purchase and use of items in this skincare line, guests can expect the results of the treatment to last between visits, so they can maintain that fresh, healthy glow. Celebrating their 5-year anniversary of the business in October, the team are excited to announce the launch of 6 brand new treatments for guests old and new to enjoy. These treatments have been in the works for the past year and are finally ready to be implemented into the class service that Culture A Day Spa already provides. Furthermore, the team has launched new creative materials that they have been working on over the past few months celebrating the occasion, including website updates, several new videos, social media posts, and more. Culture A Day Spa has continued to grow and improve in its first 5 years, and we cannot wait to see what celebrations the team will have in store for the next 5 years, and beyond! Company: Culture A Day Spa Email: [email protected] Web Address: www.cultureadayspa.com
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