Hospitality Awards 2024 LUXlife M A G A Z I N E Hospitality Awards 2024
Sofi Parry, Senior Editor Website: www.lux-review.com Hospitality Awards 2024 Get ready to experience the ultimate celebration of excellence in the Hospitality Industry! The highly anticipated Hospitality Awards are back for the ninth consecutive year. This award is widely recognised as one of the most popular and prestigious on the LUXlife brand, and it seeks to distinguish and honour those who have surpassed all expectations in delivering unparalleled experiences to guests worldwide. From exceptional service to innovative concepts, the Hospitality Awards spotlights individuals, establishments, and initiatives that have raised the bar, and set new standards of distinction in the industry. The winners of this award are true trailblazers, who have demonstrated unmatched expertise and commitment to delivering the very best in hospitality. The Hospitality Industry plays a vital role in shaping unforgettable experiences for travellers. The industry encompasses a broad range of businesses and services dedicated to providing guests with accommodations, food, beverages, and entertainment. From luxurious hotels to charming bed and breakfasts, from fine dining restaurants to cosy cafes, hospitality establishments provide spaces where memories are created and cherished.
4. The Villa at Mandeville: Best Architectural Events Venue 2024 – West Bengal 6. Moro Tuscany Tours & Travels: Most Unique Tour Operator 2024 - Tuscany 8. Carsten Stork: Best Boutique Hotel 2024 – Salzburg & LUXlife Hotel Hospitality Excellence Award 2024 10. Château Brachet Boutique Hotel Historique et Restaurant Gastronomique: Best Historic Hotel 2024 – South East France & Gastronomic Experience of the Year 2024 – South East France 12. Point South KOA: Deluxe Cabin Rental Site 2024 – Southeast USA 13. Hotel Boutique: Best Global Boutique Hotel Guide 2024 14. Kurhotel Skodsborg: Best Wellbeing Spa Hotel 2024 – Denmark 15. Mount Irvine Bay Resort: Most Charming Luxury Resort 2024 – Caribbean 16. Hotel Varmaland: Best Luxury Hotel & Restaurant 2024 – Western Iceland 17. Redford Caravan Park Ltd: Caravan Park of the Year 2024 – West Wales 18. Pontus Frithiof: Best Airport Lounge & Restaurant Group 2024 – Sweden 19. The Darcy Hotel: Best Independent Boutique Hotel 2024 – Washington DC 20. Sugabranding International: Best Global Personalised Sugar Supplier 2024 21. Xenia Students: Student Accommodation of the Year 2024 - Sheffield 22. Brazil Exclusive Travels: Best Luxury Concierge Service 2024 - Brazil 23. WannaBoats Servicios Náuticos, S.R.L: Best Yacht & Boat Rental Company 2024 - Dominican Republic 24. Ble Oneiro: Best Idyllic Beachfront Villas 2024 25. Oasis Diving Limited: Best Luxury Dive & Spa Resort 2024 – Indonesia 26. Unearth Experience: Best Luxury Bespoke African Travel Company 2024 – South Africa 27. NutriPlanner: Best Online Catering Planning Solution 2024 – UK 28. Heidi’s Runwell: Best Family-Run Independent Café 2024 – Essex Contents 29. CUBE: Best Hotel Commercial Strategy Advisory Firm 2024 - Asia 30. Pace Seychelles Ltd: Best Green Technology Supplier 2024 - Indian Ocean 31. Sunny Sailing Greece: Sailing Holiday Company of the Year 2024 – Greece 32. sOak London: Best Culinary Woodwork Design Company 2024 – UK & Most Innovative Culinary Experience Designers 2024 – UK 33. Ankara & Lustar Hotel Development & Advisory: Best White-Label Hotel Development & Advisory Firm 2024 – Keyna 34. Hotel El Zarzo: Best Emerging Luxury Boutique Hotel 2024 - Colombia 35. House of Js Coffee: Most Welcoming Coffee Shop 2024 – Denver 36. Almbad.de: Best Luxury Alpine Spa 2024 – Germany 37. Hotel Albades: Best Adults-Only Hotel & Spa 2024 – Eastern Spain 38. Aardy.com: Best Travel Insurance Marketplace 2024 - Florida 39. Qurtuba Hospitality: Luxury Hospitality & Hotel Group of the Year 2024 – South Africa 40. Bush and Beyond: Leading Providers of Safari Properties 2024 - Kenya 41. Waterways & Beyond, LLC: Best Luxury Canal Vacation Specialists 2024 42. ANAIA: Best Family Style Villa 2024 – Thailand 43. Al Tahadi Travel and Tourism: Best Corporate Travel Services Company 2024 - Jordan & LUXlife Customer Service Excellence Award 2024 44. Karisma Hotels & Resorts: Best Luxury Hotel Group 2024 - Caribbean 45. Amaroo Retreat & Spa: Most Relaxing Retreat of the Year 2024 – Australia & Most Calming & Serene Wedding Venue 2024 – Australia 46. Book4Time: Best Hospitality & Spa Management Software Providers 2024 - Southern Ontario 47. Shaun Rankin at Hall: Best Fine Dining Experience 2024 - North Yorkshire 48. The Bugis Singapore Restaurant: Most Authentic Singaporean Restaurant 2024 - UK 49. Blue Puffin Stays: Best Luxury Serviced Accommodation Provider 2024 – Southern England
4 | LUXlife Magazine ocated in Kolkata – Capital of West Bengal, India – The Villa at Mandeville is enveloped by the rich beauty of the state of West Bengal. The Villa itself stands as a tribute to all things undeniably opulent and exquisite. Lovingly made by a team of award-winning Hollywood set designers, The Villa at Mandeville was carefully created to offer the perfect space for a “dreamy wedding or party, and is capable of hosting all kinds of events”. Coupled with hand-crafted decorations made by The Villa at Mandeville’s team, every occasion can be celebrated in a special and entirely unforgettable fashion. Srinjoy comments, “Our team of seasoned in-house specialists offers all the solutions required by a client wanting to hire a banquet or event venue as a one stop shop. Bespoke décor and customised food menu are a must to begin with. All specific event requirements are carried out by our team as per client’s requirement as well.” From the stunning architectural build and decoration of The Villa at Mandeville to its diverse menu crafted to each client’s requirements, the venue sets the bar high for both the region and the industry as a whole. Catering to clients, such as NRI’s, celebrities, socialites, bureaucrats, and more, from around the world, The Villa at Mandeville offers the chance for all to experience a showstopping event. Going the extra mile for its clients, The Villa at Mandeville never repeats any previous décor to ensure that all of its events are one of a kind. Creating precious memories has never been easier than with The Villa at Mandeville, especially as the team dedicate themselves to the unique needs of their guests. Even helping their guests to find a boutique hotel nearby, providing them with an unlimited valet and car parking service, and continually researching and introducing the latest décor and event solutions, The Villa at Mandeville has become, and remained, a trendsetter over the years. The word of mouth recommendations which The Villa at Mandeville receives are carried around the world as it continually impresses clients from all over. Its team of specialists work tirelessly around the clock to support their clients, teaming up with them to plan the most exquisite events well in advance, and adhere to strict guidelines in order to deliver events in such a flawless way. Rahi Bhattacharya said: “It is one of the most aesthetic places in Kolkata and served as the perfect backdrop for our wedding. The professionalism Best Architectural Events Venue 2024 – West Bengal The Villa at Mandeville: “Where Dreams Become Memories” Many people appreciate the outstanding beauty of buildings, especially those lovingly crafted so many years ago. Therefore, as stunning Baroque architecture stands out as a prestigious example of architecture at its finest, we are drawn to the colonial baroque architecture, coupled with Victorian and Georgian influences, of The Villa at Mandeville. Nestled in India’s City of Joy, The Villa at Mandeville is a grandiose and luxurious event venue with so much to offer. Here we talk to Owner Madhumita Sengupta and Founding Partner Srinjoy Sengupta as the venue wins its title in our Hospitality Awards 2024. L Aug24556
Hospitality Awards 2024 | 5 With such dedicated team members, and the most elegant architectural design and décor, The Villa at Mandeville has become one of the most in-demand event spaces in India. Always working on itself, The Villa at Mandeville ensures its team undergo training on an ongoing basis to guarantee the most current soft skills, venue and guest management, and idea generation that will stand out against the competition. The Villa at Mandeville stays ahead of trends and ideas by outwardly innovating and responding to the ever-changing needs of its clients. Furthermore, with such a wide range of skills and such a stunning venue The Villa at Mandeville can stay current while keeping one eye on the future ahead. For the years to come, Madhumita tells us, “We are booked out for most season and wedding dates right up till January 2026 now, as we are amongst the most sought-after venues in India – especially for Destination Weddings.” If you would like to book with our Best Architectural Events Venue 2024 – West Bengal, visit The Villa at Mandeville’s website today and turn your dreams into memories. Contact: Srinjoy Sengupta Company: The Villa at Mandeville Web Address: http://thevilla.co.in/ showed by Mr. Srinjoy, Jawed, and Christopher was unmatched. Thanks to the entire team, we had a magical wedding. Rating the venue and the food served 10/10.” Shrinjoyi Chhetri also shared: “Had my whole wedding festivities here from 25th-28th Jan 2024, and I can say without a doubt, indeed the best venue you’ll ever find in Kolkata. Beautiful venue, amazing and courteous staff, they helped us a lot for the event to go smoothly without any issues.” Client testimonials such as these speak volumes for the state of the art venue as it dedicated itself to creating such special memories for its guests. Ensuring that each client enjoys their time with The Villa at Mandeville, its specialist team members each have a role to play in the bigger picture. From the finest details to the overall experience of each event, the team prioritise all things client-based. They ask their guests what they need and wish for throughout their event, and do all they can to do more than match those expectations. As the only venue to have inhouse relationship managers – with lengthy hospitality experience – The Villa at Mandeville continues to be a trailblazer for all events and venues to come after it.
Jun22596 6 | LUXlife Magazine Focusing primarily on Tuscany wine tours, Moro Tuscany Tours strives to offer luxury and high-quality experiences that are affordable and unique in equal measure. Selecting only the most boutique wineries and trusted, family-owned partners across its tours, the relaxed and informal nature of these adventures make the company’s clients feel less like travellers and more like locals. Further contributing to this is the fact that only six people are taken per vehicle, moving away from the large crowds usually associated with tourism and ushering in a more tailored and sustainable approach. The intimate nature of these tours ensures that every person on them is given the best service and an attention to detail that is simply not possible in a larger group setting. The result is that every person is given an opportunity to truly absorb the culture and unique beauty of every place that is visited, rather than spending their time shuffling in a big crowd to keep things moving as quickly as possible – one of the pitfalls of being stuck in a large tour group. By offering something innately different from standard commercial tours, Moro Tuscany Tours has positioned itself as the region’s standout tour operator. Overseen by Founder Morad Sanane, the hand-selected individuals comprising the company’s team have been sourced from local five-star hotels or are licensed tour guides, and many of them have degrees in archaeology or history. The commitment to quality service and the leveraging of a deep-rooted knowledge of the Tuscany region is something that starts with Morad himself, whose career before establishing the firm was equally luxurious, working for the likes of Maserati, Ferrari, and premier five-star hotels. On the back of such an esteemed career, Morad knows more than just a thing or two about luxury service, and this knowledge has found its way into every element of Moro Tuscany Tours, beginning with the excellent first impression it leaves. Upon first greeting a guest, their assigned tour guide will make sure that they are comfortable and that any special requests are catered to ahead of time. From here, the day usually starts with fresh Italian barista-style coffee, which the guides order for the group. It is at this point the unique experiences truly begin, and with more than a dozen different options to choose from, there is something for Most Unique Tour Operator 2024 - Tuscany Tuscany is one of central Italy’s most stunning and diverse locations, with so much to see and do across its beautiful landscapes and bustling historical cities. Since there are endless great experiences to be had in this wonderful region, it pays to have a tour guide that is as exemplary as the surroundings, and this is where Moro Tuscany Tours & Travels comes in. Born out of the passion of Founder Morad Sanane, travellers from around the world benefit from these unique tours that take people to amazing destinations – many of which are off the beaten track. everyone to enjoy across these diverse and varied tours. Beginning with the company’s day tours, these usually depart from either Florence or Siena, and locations such as Pisa, San Gimignano, Moterrigoni, and the Chianti Hills are included. The emphasis on luxury Italian wine tours really shines through in these locations, many of which include lunch at premier wineries to celebrate Italian food and drink, which is unequivocally some of the best in the world. Aside from day tours that see discerning travellers taken to a number of brilliant locations throughout the Tuscany region, Moro Tuscany Tours also specialises in shorter tours in Siena, a historical province that offers some of the best of Italian culture, history, food, and wine all rolled into one spectacular destination. Over tours that last a few hours, travellers will be afforded the opportunity to revel in the delights of the region’s namesake city, enjoying such views as the Cathedral of Siena and the Piazza Salimbeni square. Siena is home to many unique locations, but one of the most impressive is its medieval cave, which dates all the way back to the ancient Etruscan civilisation. Morad boasts: “We are one of few agencies that have access to a private underground medieval cave in Siena dating back to 600 BC, where we host exclusive wine tastings.” Awaiting inside the cave is a one-of-a-kind tasting experience that encompasses many of the region’s best wines, as well as a selection of local Pecorino cheese. The best way to explore this cave is on Moro Tuscany Tours’ ‘Chianti Wine Tour & Siena Medieval Cave’ experience. A similar thread of luxury runs throughout all of the company’s Tuscany tours, but nowhere is its commitment to lavish experiences better on display than in its ‘VIP Chianti Dinner’ package. Limited to four people, this exclusive event in the heart of the region begins by being picked up by a private driver, who takes the group on a scenic route across this picture-perfect landscape complete with views of the setting sun. After soaking up this awe-inspiring sight, the driver heads through a forest to a secret restaurant location. Located in a property that dates all the way back to the Renaissance period, the dining experience patrons are afforded includes appetisers, mains/steaks, desserts, a Chianti Classico bottle of wine between two, the local liquor amaro, water, and coffee – all as part of the price. With
Hospitality Awards 2024 | 7 an exclusive location, intimate atmosphere, and some of the highest quality organic food this region has to offer, these four hours promise to be unforgettable, with every detail down to an English-speaking driver taken care of to maximise the experience. Maximising experiences is something that Moro Tuscany Tours has made a name for itself doing, something reflected in the thousands of happy travellers it has worked with and the 99% five-star reviews that have been left across all of its tours on review websites. By listening to the feedback of its clients, the company is committed to always improving, ensuring that it offers every traveller the best possible experience that they have had, or will ever have, in one of Italy’s premier wine and tourist regions. Looking ahead to the future, Morad shares with us that Moro Tuscany Tours is set to undergo some big changes starting in 2027, as it will be the first tour operator in Tuscany to carry out its tours with super cars, from such premium Italian manufacturers as Maserati no less. Beyond this, new experiences are also in the pipeline, these to the scenic island of Sardinia from Florence. Just like with the cars, the company will be the first tour operator in Tuscany to offer private tours to this charming little island in the Mediterranean. Ultimately, every one of these private tour offerings and experiences are excellent in their own right, and, with the added ability to have their itineraries tailored to a specific group, Moro Tuscany Tours & Travels is setting a new gold standard in this space, upholding luxury and excellence at every turn. A beacon of reliability and uniquity across this region, this is a company more than deserving of being featured in our Hospitality Awards 2024. Contact: Morad Sanane Company: Moro Tuscany Tours & Travels Web Address: https://morotuscanytravels.com/
Jun22596 8 | LUXlife Magazine Aug24212 Best Boutique Hotel 2024 – Salzburg & LUXlife Hotel Hospitality Excellence Award 2024 Nestled within the majestic Salzburg Alps, lies the breathtaking Gastein Valley. Formed of the three villages Dorfgastein, Bad Hofgastein, and Bad Gastein, the valley is a magnificent landscape that invites its visitors to switch off and escape into the captivating natural wonder of Austria. Located in the town centre of Bad Hofgastein, and thus in the heart of the Gastein region, is Art & Boutique Hotel The STORKS, owned and operated by the Stork family. Join us below as we speak with Carsten Stork, Co-Founder of The Storks. Since its inception in the summer of 2021, Art & Boutique Hotel The STORKS has been dedicated to delivering a unique, meaningful experience to its diverse array of clientele. The hotel’s establishment was the realisation of a lifelong dream for Owner Katharina Stork, who had dreamt of owning her own hotel since her youth. Driven by their son’s athletic career, the Stork family found themselves in Bad Hofgastein. It was here that they fell in love with the former Hotel Winkler and seized the opportunity to transform the property into Art & Boutique Hotel The STORKS, an adult-only hotel that combines tradition, culture, and modernity. Each element of the hotel’s formation has been meticulously planned by the Storks, even down to its logo. The stork with a top hat and monocle was the trademark of the legendary Stork Club in New York, which had become known to be one of the most prestigious clubs in the world. With the purchase of the logo, the stork has migrated from New York to Bad Hofgastein to stand proud as a representation of the entrepreneurial Stork family. Katharina Stork is a devoted mother of three and natural-born hotelier, for whom the opening of Art & Boutique Hotel The STORKS has been a childhood dream come true. Before establishing the hotel, Katharina organised large events for the Deutsche Börse AG in the 1990s. After spending several years in Frankfurt and London, Katharina worked for various hotels in Austria until beginning the project of opening her own hotel in 2019.
Hospitality Awards 2024 | 9 Husband Carsten Stork is an active player in the stock exchange and financial sector for more than two decades. Before joining Art & Boutique Hotel The STORKS, Carsten was employed as the Managing Director at BHF-Bank AG in Frankfurt. Prior to that, he held a position as Managing Director for Dresdner Kleinwort in both Frankfurt and London for over ten years, in which he was responsible for global equity trading. Both Katharina and Carsten leverage their unique and extensive industry experiences to effectively operate Art & Boutique Hotel The STORKS, both possessing different qualities and skillsets that, when combined, guarantee success. In a competitive industry, it is crucial to be aware of what enables your business to stand out in the market. Art & Boutique Hotel The STORKS takes its guests on a thrilling adventure through time and around the world with its remarkable art collection. Over the years, Katharina and Carsten have assembled a collection of art sourced on their travels, which became their inspiration to open The Storks as an art and boutique hotel. The couple strive for the collection to be a mix of modern art, antiques, and photography made accessible to the public. Featuring pieces by Greg Gossel, Gunter Sachs, and Ernesto Yerena, amongst other artists, the hotel guides its guests on a journey that spans cultures, ages, and worlds. “Whether it’s a single room or a double room, whether in the hallways or the cozy lounge of our hotel, art is your inspiring companion around the clock,” says Carsten. “Spend your relaxing vacation not only amidst the green grassy mountains of the Gastein hiking area but also admiring the vibrant colours of our painting collection.” The expansive collection can be found adorning the walls of the hotel’s 31 rooms and common areas. Newly designed, the hotel rooms feature modern wooden furniture, a television, a balcony with seating, and included Wi-Fi. The rooms vary in sizing, from 12m² to 30m², meaning that Art & Boutique Hotel The STORKS has options for all. Guests of the hotel are treated to inclusive services during their stay, enabling them to relax and unwind whilst away. In addition to discounted admissions across the Gastein Valley, guests can enjoy complimentary comforts, such as bathrobes, slippers, and towels. Even more exciting is the complimentary breakfast served at the hotel, available from 7:30am to 10:30am each day. Tasty and varied, the breakfast is served in the form of the ‘Storks Box’. The ‘Box’ is filled with regional delicacies from the surrounding area, with a range of savoury and sweet items that meet a variety of dietary requirements. Later on, food and drinks are available in both the hotel’s lounge and bar and café area. Guests can choose from a fine selection of Austrian wines or browse a drink menu that has been tailored to meet every taste, before unwinding to atmospheric jazz music whilst perusing the modern art displayed across the walls. For those looking for rejuvenation on their trip, Art & Boutique Hotel The STORKS offers guests access to its hotel-spa area, including a sauna, steam bath, and infrared cabin. Such facilities allow guests the opportunity to practice selfcare without even having to step foot outside of the hotel. Of course, when on vacation it is important to explore the surrounding attractions. The Storks Art & Boutique Hotel is advantageously located in the town centre of Bad Hofgastein, meaning that activities and excursions are only a short walk in any direction. Since moving to the area, the Stork family has been sure to explore the valley and develop a broad understanding of the area that enables them to inform guests about the diverse opportunities available within the Gastein Valley, provide them with excursion trips, and reveal the very best places to enjoy. Carsten tells us that health and relaxation are highly valued in the town of Bad Hofgastein, home of the Alpentherme Gastein. The renowned spa resort located in town is known for its thermal springs, with water temperatures that reach up to 46ºC. The hotel is located just a short walk from the spa, allowing for last-minute visits at your convenience. “As you look out at the mountains of Gastein through the panoramic window of the Alpentherme, you will forget time and place, surrendering yourself entirely to wellness and wellbeing,” says Carsten. “For guests of our hotel, we offer special deals and prices in combination with this thermal spa. It’s best to enquire directly at the hotel for our current offers.” That’s not all – guests seeking to pack their week full of adrenaline and activity may look no further; the Gastein Valley is the ideal location for an array of sporting activities. During the summer season, guests can follow the extensive hiking trails in the great outdoors, exploring the verdant valley in great depth with the Gastein Trail. In the colder months, Art & Boutique Hotel The STORKS is the ideal starting point for the Schlossalm-Angertal-Stubnerkogel ski circuit. In a central location, guests of the hotel can easily reach the ski slopes and spend their time traversing one of the many varied slopes around the Gastein Valley. If you aren’t an avid skier, Art & Boutique Hotel The STORKS has a myriad of activities for you to choose from. Between hiking and climbing, biking and cycling, running, golfing, and more, you will certainly find a thrilling adventure that will leave you ready to rest in the lounge at the end of the day. “Whether winter sports or hiking vacation, whether biking or simply relaxing – our region, with its wonderful mountain panorama, is an experience at any time of the year,” says Carsten. “Our hotel in Bad Hofgastein is the perfect destination for young and old – be our guest, we would be happy to welcome you!” The Storks Art & Boutique Hotel’s exceptional offerings have not gone unnoticed; the hotel has amassed numerous five-star reviews across a myriad of sites, including TripAdvisor, Booking.com, and Google Reviews. “We were really happy with everything at Art & Boutique Hotel The STORKS,” writes Stefanie. “Communication prior to our trip was great and check-in was smooth. The room was beautiful and spotlessly clean, and the beds were so comfortable. There was a lot of attention to detail all across the hotel, which we loved. Breakfast was outstanding too. Definitely recommended.” “Wonderful hotel in a really good location,” says C. “The staff were very friendly and really very helpful with any question. The interior of the hotel and rooms are very stylish and the bed exceptionally comfortable. I also really enjoyed the sauna. I couldn’t have been happier and would recommend to anyone. As a Brit abroad with my son, it was great to get the real Austrian experience.” Contact: Carsten Stork Web Address: https://www.the-storks.com/en/
Jun22596 10 | LUXlife Magazine Jean-Michel Belin discovered Château Brachet in 2008, and immediately fell in love with the building and its rich history. The house had been a significant hub for nobles and monarchs across Europe, who had been welcomed into the house with open arms by Doctor Léon and Nelly Brachet as they sought treatment from “the Doctor of Kings”. Once Jean-Michel owned the property, Château Brachet underwent major work, starting in 2011. The residence was then restored to its former glory with additional eco-renovations that modernise its operations without detracting from its historical beauty. Remodeling took place over the next decade, until Château Brachet and its gastronomic restaurant were ready to open in 2021. The building was restored by passionate craftsmen (mainly locals), who recognise the deep culture and history of the property. “The grounds, spanning six hectares, and buildings are deeply embedded into the local territory, and were very significant around the Belle Epoque, due to the personality of its owners,” Jean-Michel tells us. “However, nobody has lived in Château Brachet on a daily basis since 1933.” The hotel sees a diverse clientele, with its various offerings making its target threefold; Jean-Michel tells us that Château Brachet hopes to attract local patrons through its gastronomic restaurant, which has quickly become a destination on the weekends. He also aims to serve regional businesses seeking spaces for seminars and events, as well as individual business travellers. Finally, the hotel hopes to pull in a large international clientele for the leisure season, which runs through May to October. Château Brachet pays a unique attention to detail across its operations, to which, alongside its peaceful atmosphere, Jean-Michel Aug24472 Best Historic Hotel 2024 – South East France & Gastronomic Experience of the Year 2024 – South East France Nestled between the breathtaking lakes of Bourget and Annecy, Château Brachet is a stately family home located within the commune of Grésy-sur-Aix. Towards the end of the 19th century, Château Brachet was owned by Doctor Léon Brachet, a physician attached to the Thermal Establishment and first deputy mayor, a key figure of Aix-lesBains. Dubbed “the Doctor of Kings”, he actively participated in the development of the city and thermal baths, and welcomed a number of prestigious figures from around Europe into his home with the help of his wife, Nelly. Today, a dedicated team of staff strive to maintain the prominent level of hospitality for which Château Brachet has become renowned. Below, we speak with Jean-Michel Belin, Owner and Manager of the esteemed establishment, as it is named in the Hospitality Awards 2024. attributes the hotel’s stellar success. The hotel is made up of 15 suites and rooms, all of which evoke a specific theme or a distinguished guest who visited Léon and Nelly Brachet during the Belle Époque. Such themes include Queen Victoria, “Sissi” the Empress of Austria, King George 1st of Greece, and essential theatre actors Constant Coquelin and his brother Ernest, also known as “Pirouette”. “We emphasise the fact that our boutique hotel is deeply rooted into the local history, and each staff member knows how to explain it in great detail if needed,” says Jean-Michel. “Every check-in starts with a comprehensive tour including the history of the place, unless the guest prefers to postpone it to a later time.” Upon entering the hotel, guests are greeted with an authentic, welcoming smile and a sincere attitude that matches the peaceful and relaxed atmosphere exuded by Château Brachet. The hotel’s team consists of authentic, genuinely kind employees who aim to make each stay unforgettable through an expert combination of exceptional customer service and unparalleled amenities. Offering a blend of leisure and recreation, Château Brachet allows its guests to do as much – or as little – as they wish for the duration of their stay. For those seeking utter relaxation on their retreat, Château Brachet offers a vast library that contains more than 3,000 historical works and a sleek wellness area to unwind in, alongside a fully equipped “Honesty Bar” to be found in the 1st floor library, next to the Piano. Guests who envision a more active vacation needn’t worry – Château Brachet offers a wide variety of sporting activities on its premises: From its fitness room located next to the beautiful outdoor swimming pool, to outdoor activities such as tennis, paddle tennis, croquet,
Hospitality Awards 2024 | 11 have the sport facilities and garden. The immediate, surrounding neighbourhood is nondescript but that mattered less to us as we had good access to the mountains for cycling and were happy to enjoy the facilities once we returned each day. We look forward to returning!” It is evident that Château Brachet has truly set the standards for premium hospitality service in the market and will strive for nothing less than excellence across all its operations. Since its inception, the hotel has worked to deliver exceptional experiences that remain with its guests for a lifetime, alongside honouring the rich history of its earlier inhabitants. This recurring client satisfaction performance prompted Chateau Brachet to enter the quite exclusive Cosy Places Luxe affiliation, with a grade of 94 points over hundred (80 % being the minimum to make the listing). As for the future, Jean-Michel tells us, “We are starting construction this winter for ten individual lodges in the park, as well as an event facility. These will be eco-friendly contemporary buildings including high energy performance and a very unique architectural look.” Judging from Château Brachet’s previous accomplishments, we at LUXlife have no doubts that this expansion will be another roaring success for the hotel. Between its outstanding guestrooms and amenities and the culinary delight that is La Table Du Château, the team at Château Brachet are poised for another year of immense triumph in delivering the most exceptional guest experiences. Contact: Jean-Michel Belin Company: Château Brachet Boutique Hotel Historique et Restaurant Gastronomique Web Address: https://www.chateaubrachet.com/ badminton, volleyball, table tennis, and its own golf training facility named “Executive Golf”, spanning across more than one hectare. Whether reading or golfing, we all want to recharge and recuperate after a long day of fun-filled activities. Luckily, Château Brachet operates its own gastronomic restaurant, La Table Du Château. Seating 45 guests indoors and 55 on its terrace, La Table Du Château is the beating heart of the hotel and offers guests an exclusive taste of Château Brachet’s signature cuisine, with a new and promising Franco-americano-chinese Chef who just took over the kitchen, named Elodie LI. The restaurant takes full advantage of the surrounding countryside and local flavours, with most products on offer being organic and seasonal. Ingredients are carefully selected from artisans local to the area as well as the Château’s own vegetable garden, and delicately prepared by culinary teams described to be as creative as they are passionate. Boasting an impressive inverse ship’s hull and timber-framed ceiling, the sophisticated La Table Du Château opens out into a Belle Époquestyle conservatory that offers an idyllic view of Château Brachet’s gardens and flower beds. This leads to the outdoor terrace, framed by hedges and plants, named La Broderie. “Bistro-Chic” is now the approach for weekdays lunch time, while the true Gastronomic experience (in 5, 7 or 8 services) takes place on evenings and weekends… Following the delectable meal, guests may retire to their luxury room or wander the expansive grounds, though cigar connoisseurs may wish to visit Château Brachet’s rustic smoking lounge. With an “American Frontier” atmosphere and diverse cigar menu, the lounge welcomes its visitors from behind the solarium and provides an unmatched panoramic view of the vegetable garden. Between its luxury guestrooms, vast array of amenities and activities, and culinary masterpiece of a restaurant, Château Brachet has swiftly established itself as a premier establishment in just three years of operation. Many guests of Château Brachet have left five-star reviews that detail their exceptional experiences at the hotel, and their reluctance to leave its stunningly serene grounds. “Château Brachet is a sublime establishment, ten minutes from Aixles-Bains,” writes José-Angel. “A relaxing and luxurious setting, where reigns the ideal serenity to recharge. A very good restaurant with a beautiful glass roof, and a very romantic terrace on summer evenings. A wide range of things to do is available, and they have a spa with a steam room and sauna that you can fully privatise. Everything is quality at this property, and the attention to detail is felt throughout the stay. Thank you to the whole team, and we hope to see you soon.” “Where to start…” begins Thibaut. “A place steeped in history with a presentation at the entrance, an exceptional renovation. The welcome from the staff is of a high quality, with a lot of attention from our arrival until departure from the establishment. I highly recommend exploring the hotel complex and its gourmet restaurant, serving fresh and real products. We will not hesitate to return to Château Brachet!” “This was a really wonderful place to stay,” says Catherine. “The quality of the room, from furnishings to linen, was top class. The service and the friendly and caring approach from the staff was the standout feature. We enjoyed delicious food and wine, and it was lovely to
12 | LUXlife Magazine Deluxe Cabin Rental Site 2024 – Southeast USA Point South KOA was purchased by the Olendorf family back in 1983 to serve the camping public. KOA provides clean, well-cared-for natural camping environments at over 500 locations in the US and Canada. Here we take a closer look as it wins its sixth title from LUXlife. A KOA Holiday is the perfect choice for overnight or multiple-night stays in the peace and quiet. From premium tent sites and RV sites with KOA Patio® to deluxe cabins and glamping, travellers aren’t short of options when it comes to accommodation in South Carolina. Its glamping facilities are inspired by Frank Lloyd Wright, Erro Saarinen, LeRoy Nieman, combined with the Kampgrounds of American A-frame. The A-frame building defines a chain of franchised campgrounds that have remained an icon of the industry since 1962. In the early 2000s, Point South KOA transformed from an average campground with a national brand logo to having a hospitality-centric goal of serving the upper income camping traveller who has invested in a motorhome or trailer as their second home, a vehicle to live in that is valued in the $200,000+ range. Point South KOA offers long pull-through sites for travellers’ convenience, being 1/8 of a mile from I-95 at exit 33. At the campground, channels of digital cable are available alongside high-speed wi-fi from five independent routers carrying a signal of 200 x 50 at each KOA site. It is a base camp for the great outdoors, with day trips to Savannah, Charleston, Beaufort, Edisto, Bluffton, Wild Life Refuge, and Hilton Head Island, just to name a few. Adventurers, foodies, shoppers, beach bums, and history buffs have plenty of things to do during their stay, including gem mining at Point South Mining Company; wine tasing at any of the six regional wineries; onsite Kamp K9 for dogs and walks; outdoor pool open all year round; pizza and wings delivered to your door; community campfires; and much more. Point South KOA has also been certified as a National Wildlife Habitat, with various species of birds, lizards, turtles, and butterflies that can be spotted as guests explore the woods. Egrets, cormorants, wrens, kingfishers, kill deer, cardinals, and woodpeckers are among species that reside at the haven that is Point South KOA. There is also a 12 acre lake just a short walk past Kamp K9 over the footbridge. Every morning, guests can wake up to the smell and taste of a freshly ground cup of coffee at the Swimming Mermaid Coffee House & Wine Bar. Its coffee beans are carefully selected from a local coffee roaster who makes certain the product is harvested free trade, organic, and bird-friendly. The coffee house is proud to offer blends including medium, dark, decaf, and espresso, with lattes, cappuccinos, iced coffees, and premium hot cocoa also available throughout the day. Ultimately, visitors to Point South KOA delight in their stays at the campground, leaving five-star review after five-star review. One traveller says, “We frequently stay at the Point South KOA, and we always have a good time. The campground is always clean and well-maintained, and the staff is always professional courteous and fun.” Another traveller shares, “Easy to make last minute reservation and they escorted us to our site even though it was after 8 pm. Very friendly and level sites. Quiet campground for easy on and off of 95.” Someone else says, “Absolutely LOVED this KOA. I like that it’s not huge, has lots of shade area, and the landscape/garden area throughout were a nice touch. As I was traveling alone I enjoyed the coffee and wine bar and wings and pizza delivered to your site. Outstanding, friendly staff. Will stop again.” This year, Point South KOA celebrated the impressive milestone of gathering 500 5-star reviews on TripAdvisor from its guests. Point South KOA has also won the Travelers’ Choice Award from TripAdvisor for the 10th consecutive year, and not only were we pleased to present KOA with the prestigious title of Best Deluxe Camping Experience 2023 – South Carolina, but we are excited to see its charm shine for generations to come. Winning seven awards from us at LUXlife, Point South KOA is truly an example of excellence and efficient customer services. Company: Point South KOA Contact: William Olendorf Website: https://koa.com/campgrounds/poin tsouth/?fbclid=IwAR1KqOKk9gv9RIo9rGF-HqR L6Is1jJhBCTe503Icq4crlpWLC1vBNz8AdVs
Hospitality Awards 2024 | 13 Giovanni Buonaiuto is an Italian freelance tourism professional with decades of experience in the Luxury 'Boutique Hotel' industry. With a passion for seeing the most beautiful things life has to offer us, Giovanni was inspired to create a website/blog with a collection of the finest 'Boutique Hotels' around the world. Best Global Boutique Hotel Guide 2024 , we project this number to grow to 12,000 'Boutique Hotels' within the next few years. Our efforts of tedious and meticulous Hotel selection has been internationally recognized as we've been awarded by LUX LIFE web magazine, the prestigious 2024 'Boutique Hotel Guide' Award. In the past 12 months alone, our website has been visited by over 100,000 'high end' travelers from regions all over the world. We currently have 80,000 followers on our FaceBook page, which is maintained daily with 'best offer' posts, social activities, events and 'interview videos' from the owner and high level staff at each exclusive property on our site...all this will help a client build an amazing 'travel journey'. Additionally, due to 'client request', “Hotel-Boutique” will join forces with “Tasteful Journey” e-commerce (www.tastefuljourneys.it starting January 2025) …this will the allow the client to purchase directly some of the finest, worldwide Artisanal Food and Beverages from around the world from our e-commerce website. These products would then be delivered to the clients home or be delivered to the Boutique Hotel of their choice, therefore awaiting them upon arrival. All patrons/travellers purchasing products from our online e-commerce website (starting January 2025) will collect ‘loyalty points’ to use when booking ‘their boutique hotel/travel’. Contact: Giovanni Buonaiuto Company: Hotel Boutique Website: https://www.hotel-boutique.it iovanni’s collection was chosen by online reviews, each Hotel's 'state of the art graphics' and their 'user friendly' services. This website, www.hotel-boutique.it is a complete, 'easy to navigate' guide into the 'Boutique Hotel' world. Here 'the traveler' will enjoy stunning photos, maps and informative video clips of each 'Boutique Hotel'. In 2018, Giovanni met Mr. Mario Cambiaggio, the respected CEO of the exclusive TWIGA VERSILIA Beach Club, located on Tuscany's beautiful seaside, affording him the opportunity to better educate himself in serving the 'most fastidious' of clients. In 2020, Giovanni met entrepreneur, Mrs. Marisa Pagliuca, a savvy professional that has dedicated her life to 'Wellness'. Marisa is a Wellness Interior (and exterior) Designer and personal trainer for the mind, body and soul. With her knowledge and experience she is 'sought after' for her customized advice and instruction to each of her clients, helping them gently shift their lifestyle back to a more 'healthy eating' and 'daily movement' routine to optimize their lifestyle both 'inside and out'. In 2021 Giovanni decided to, with his years of experience, collaborate with his mentors, educators and colleagues to build something new... something that was not on the digital platform (at least not in such an in depth way). Giovanni's idea was exactly what this exclusive 'Boutique Hotel' industry needed... a quick way to easily browse through the best 'Boutique Hotels' in the world. Today his website, www.hotel-boutique.it has grown to more than 4000 pages, one for each Boutique Hotel represented. Each 'Boutique Hotel' has been carefully selected from the millions present on the OTA and within an applied parameter of no more than 60 rooms, a Google and Booking Review of at least 4.3 (GOOGLE) and 8.6 (BOOKING), a total review 13.0 minimum and a per room/per night price of no less than 120 euro. Each 'Boutique Hotel' page offers a full description of services, photos, video, interactive maps, total number of rooms, pricing, and a link to each 'Boutique Hotel' official website to directly contact their hotel reception, if so desired. Currently offering access to 4000 select 'Boutique Hotels' G
14 | LUXlife Magazine “Our philosophy is to provide a comprehensive wellness experience that caters to the diverse needs of our guests.” Kurhotel Skodsborg has deep roots stemming from Dr. Ottosen’s Skodsborg Badesanatorium founded in 1898. Today, Kurhotel Skodsborg’s 96-room spa hotel is an outstanding property which offers an unrivalled wellness experience – built on Dr. Ottosen’s 126-year-old fundamental principles for leading a healthy life – to its many guests. Linking Dr. Ottosen’s fundamental principles with authentically Danish, highly-personalised, Nordic wellness traditions, Kurhotel Skodsborg is a pioneering forces in the wellness sector for everyone who visits. Whether for European business or leisure travel, Kurhotel Skodsborg offers all of its guests the chance to feel like they are pausing time to truly unwind throughout their entire stay. From its 100m2 spa to its meeting and events spaces, Kurhotel Skodsborg brings a level of relaxation and sophistication like no other. Kurhotel Skodsborg’s spa is comprised of 16 cooling and warming experiences from grottos and massage showers to an outdoor jacuzzi, infrared heat to soft and hot saunas, salt grotto to steam bath, a 21m pool, and so much more. Also giving its guests access to its SaunaGus – a deeply relaxing aromatherapy sauna – Kurhotel Skodsborg ensures that it delivers a deeply calming, peaceful environment. Furthermore, the SaunaGus each conclude with a dip off the picturesque jetty into the Øresund, also known as The Sound. Additionally, Kurhotel Skodsborg offers alternative health and wellness experiences from fitness classes – such as yoga, CrossFit, TRX, and pilates – to meditation, biking, and forest bathing in the neighbouring UNESCO heritage nature reserve of Dyrehaven. The spa hotel’s team deliver each treatment, class, and experience with utmost care and respect, and they each have all the knowledge needed to make every experience truly effective and special. With regards to events at Kurhotel Skodsborg, the team is dedicated to making events, meetings, and parties extra memorable. With 16 private rooms available, Kurhotel Skodsborg has space for up to 130 people and the spa hotel has hosted elevated corporate events for companies of all Best Wellbeing Spa Hotel 2024 – Denmark Overlooking the breathtaking Øresund Sound, a mere 20 minutes from Copenhagen, Kurhotel Skodsborg is a stunning destination for relaxation in Denmark. With a rich history behind it, Kurhotel Skodsborg is an awardwinning spa hotel that delivers a dreamlike experience for all who visit. sizes. Atop this, its Villa Rex has hosted a variety of weddings to make its guests feel like royalty – especially as the space was once used by King Frederik VII as a state council palace. “From our award-winning spa and innovative wellness programs like the 'Sleep Retreat' and 'Active Stay' to our carefully curated dining experiences led by our Head Development Chef Artur Kazaritski, every aspect of our hotel is designed to contribute to the overall well-being of our guests.” Guests of the spa hotel are welcomed by the friendly team at Kurhotel Skodsborg upon arrival, then they are treated to a deluxe menu of wellness experiences as well as the best local, seasonal, and Nordicinspired food in the Brasserie Carl. This homage to Dr. Carl Ottosen serves sustainable meals lovingly created by Head Chef Artur Kazaritski and his team, who uses delicious and creative ingredients for plantforward dishes and dishes including seafood, meat, and game. With a great deal of diverse experiences on offer, including cocktailmaking experiences, bespoke fitness packages, innovative eating practices, and so much more, Kurhotel Skodsborg stands out amongst its competitors in Denmark. Julie Hauritz from Kurhotel Skodsborg adds, “Our unique combination of historical legacy, cutting-edge wellness facilities, versatile event spaces, and exceptional culinary experiences ensures that we stand out as a leading destination for both leisure and business travellers seeking the ultimate in luxury and rejuvenation. As the only hotel in Denmark offering this comprehensive blend of spa and wellness activities, we provide an unparalleled experience that continues to exceed the expectations of our guests.” For 2025, ad beyond, the spa hotel is set to deliver fine experiences for dining, spa treatments, and events, which all contribute to the overall wellbeing of its guests. Tying its complex concepts and treatments into advanced wellness programs, culinary excellence, and comprehensive health initiatives, Kurhotel Skodsborg will continue to be an integral part of wellness in Denmark. It’s with great pleasure that we present Kurhotel Skodsborg with its title of Best Wellbeing Spa Hotel 2024 – Denmark as it dedicates all of its time to elevating our experience of wellness, health, and satisfaction. Contact: Julie Hauritz Company: Kurhotel Skodsborg Web Address: https://skodsborg.dk/
Hospitality Awards 2024 | 15 Most Charming Luxury Resort 2024 – Caribbean If you’re searching for a multi-award-winning resort in the Caribbean, Mount Irvine Bay Resort is a standout option for a memorable experience in Tobago. The resort welcomes its guests into the Mount Irvine Bay Resort family upon arrival, and does everything it can to ensure you have a stay you’ll never forget. We learn more as the resort wins its title in our Hospitality Awards 2024. As a luxury, boutique resort spread over 154 acres, Mount Irvine Bay Resort is comprised of 80 rooms sweeping across the 18th century sugar and coconut plantation. With the charismatic attributes of the old world alongside luscious green gardens, beautiful décor, wide open spaces, and exceptional sea views, Mount Irvine Bay Resort is full to the brim with unique character and utmost opulence. Perfect for destination weddings, honeymoons, family reunions, MICE events, and more, Mount Irvine Bay Resort has become a glimmering option for every occasion. No matter how luxurious you want your holiday to look, Mount Irvine Bay Resort can deliver, and it does so through its offerings of excellent customer service, stunning location, and elevated amenities. As Mount Irvine Bay Resort recommends a myriad of experiences, both on and off the property, the resort encourages each guest to enjoy themselves and make their trip as magical as possible. From turtle watching to massages on the beach and local cultural events, Mount Irvine Bay Resort has plenty of recommendations to enrich your stay. Mount Irvine Bay Resort is well-known for its annual Easter celebrations, including its egg hunt, outdoor cinema, family entertainment, and beach barbeque, where it brings fun to its luxurious qualities. The resort also hosts New Year’s Eve parties and jazz events, where delicious drinks flow, sophisticated meals are delivered, and the resort offers all the glitz and glamour its guests could wish for. Also famous for its end of month beach bonfires, outstanding eye for detail throughout every element of your stay, and locally owned and operated service, Mount Irvine Bay Resort is a longstanding part of the history and ethos of Tobago which it cannot wait to share with its guests. As many guests return time and time again, welcomed back with open arms, Mount Irvine Bay Resort enjoys the relationships it has built over the years. Furthermore, Mount Irvine Bay Resort has garnered a multi-award-winning status over its time of operation. It has won 30 hospitality awards in the past 9 years, 16 World Golf Awards, and 4 global honeymoon and destination wedding awards for its dedicated efforts. Certified by the World Travel & Tourism Council and the Caribbean Public Health Agency, the resort has kept its reputation spotless even throughout the trying times of recent years, where health and safety has been at its highest importance. Pampering each guest in every way it can, Mount Irvine Bay Resort pulls out all the stops to ensure a magnificent stay is had by all. The spa resort remains locally owned and operated to introduce the rich history of Tobago to its guests and support its local communities. What more could you wish for? For 2025, Mount Irvine Bay Resort plans to reopen its golf course and continue to elevate its existing spa and beach restaurant. Additionally, this coming year is looking extremely bright for the resort as it hopes to offer a broad range of new, personalised experiences for its treasured guests. If you’re thinking of visiting the Caribbean, Mount Irvine Bay Resort is the place to visit – especially if complete luxury, and abundance through lifechanging experiences, is something you’re searching for. Contact: Jacqueline Yorke-Westcott Company: Mount Irvine Bay Resort Web Address: https://mtirvine.com/
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