Hospitality Awards 2024 | 25 speaker, a Samsung tablet, mini-fridge, safe, robes and slippers, and a large balcony with gorgeous views of the mainland and vast sea. Bunaken Oasis is operated by a hardworking team committed to providing the best possible service to each guest. The resort believes that a consistent, motivated team delivers the best guest experience, and ensures that all staff are happy, well-trained, and looked after. Fostering a supportive environment, Bunaken Oasis ensures that each member of the team is fully engaged by focusing on personalised service, attention to detail, and anticipating guest needs to create a seamless and memorable stay. The resort strives to exceed expectations and go above and beyond for each and every guest it hosts, right from the very moment they arrive at the airport. Guests are greeted by the friendly team, providing big smiles and valuable assistance in navigating the first day of their vacation. This level of service is upheld until the moment the guest leaves the resort, content with their vacation and ready to return to Bunaken as soon as possible. For its remarkable customer service, Bunaken Oasis has been recognised with more than 150 five-star reviews. “Thank you for a fantastic stay,” writes Martin. “10/10 all the way, with an incredible attention to detail yet a very personal and relaxed atmosphere. I’d be hard pressed to name a dive resort with a better restaurant anywhere in the world. This really is a small oasis, so highly recommended.” “I cannot rate Bunaken Oasis highly enough,” says JT. “The service was outstanding every step of the way; nothing was too much trouble and everything you can imagine has been thought about and anticipated. The rooms were absolutely lovely, and the food was truly excellent. I cannot wait to find an opportunity to go back again.” Looking ahead, Georgie tells us that the resort is eagerly anticipating the enhancement of its services, including specialised training for the technical diving team and thrilling photography workshops that cater to both novice and experienced photographers, all initiatives geared towards improving the guest experience. “The future looks bright for us, as we aim to expand our offerings and continually improve our services,” she tells us. “We’re always exploring new ways to elevate our guests’ experiences, so there’s plenty to look forward to in 2024 and beyond!” Contact: Georgie Bartlett Company Oasis Diving Limited Web Address: www.bunakenoasis.com Bunaken Island is a renowned diving destination located at the northern tip of Sulawesi, Indonesia. Famed for its crystal clear waters and coral reef system brimming with diverse marine life, Bunaken Island is the perfect vacation destination for scuba divers and snorkelers, regardless of skill level. And, after a long day traversing the reef, what could be better than a relaxing visit to the spa? Bunaken Oasis Dive Resort and Spa is a luxury eco-resort located on the island, offering its guests the absolute best of both worlds. Below, we speak with the resort’s Sales and Marketing Director, Georgie Bartlett, to learn more. Best Luxury Dive & Spa Resort 2024 – Indonesia ffering world-class diving experiences and personalised services against the backdrop of the stunning Bunaken scenery, Bunaken Oasis is a paradise for those looking to decompress and return to nature. Catering to those who enjoy both adventure and relaxation, Bunaken Oasis serves a diverse clientele that ranges from experienced divers seeking out rich marine biodiversity to those looking for a tranquil, upscale retreat. Whilst the views are breathtaking, Bunaken is far from your typical white sands, ‘paradise’ islands; the working island holds nearly 3,000 inhabitants, most of whom work in the farming, fishing, or tourism sectors. As a result, guests can expect to get a taste of ‘real’ Indonesian culture and witness the vibrant, colourful nature of island life. Such unique experiences are perfectly matched by the exceptional services offered by the resort. At the end of a long day exploring the island’s culture and diving beneath the waves, guests will receive a warm welcome and services that have been perfectly tailored to meet their exact needs. “At Bunaken Oasis, we offer a range of premium experiences designed to ensure an unforgettable experience for every guest,” says Georgie. “Our hospitality extends beyond luxury accommodations, with personalised dive trips, bespoke spa treatments, and gourmet dining tailored to each guest’s preference. By combining world-class diving, eco-conscious practices, and exceptional hospitality, we ensure that each guest leaves with lasting memories of their time at Bunaken Oasis.” The five-hectare site contains ten luxury cottages, one double luxury cottage, and one two-storey luxury cottage, ranging from 70-90m². All cottages are complete with air-conditioning, a modern indoor bathroom, organic toiletries, a coffee maker, hot and cold water dispenser, a Bluetooth O Aug24205
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