Hospitality Awards 2024 | 43 Aug24372 Best Corporate Travel Services Company 2024 - Jordan & LUXlife Customer Service Excellence Award 2024 A dynamic and comprehensive travel solutions provider based in Jordan, Al Tahadi Travel and Tourism offers a wide range of travel services that have been designed around the specific needs of its clients. Specialising in international flights, this company not only provides seamless travel to destinations around the globe, but it also works closely with airlines to help them improve their operations and standings in the market. It is this work with corporate clients that really caught our eye, with the team here being relied upon for efficient and reliable travel management services. The services Al Tahadi Travel offers across this sector stem from a deep understanding of the multifaceted needs of working in the hospitality market, and all of its offerings highlight the seamless, memorable experience it aims to afford every client. It is for this reason that the company does much more than book flights, it specialises in enhancing every aspect of a client’s journey. Collaborating closely with accommodation providers to coordinate travel logistics, guests arrive comfortably and as scheduled thanks to Al Tahadi Travel. It is largely down to the aforementioned airline representation services provided by the team that the overall travel experience is significantly improved for clients, as this results in a variety of personalised packages and exclusive deals being made available, something that benefits the wider hospitality sector itself as well as customers of the businesses that the company partners with. This is achieved further through a number of online B2B and B2C travel platforms that allow bookings and arrangements to be handled effortlessly. Celebrating its 20th anniversary this year, the expertise inherent across this operation lends itself to the bespoke service, attention to detail, and use of leading technology that are cornerstones of this multi-awardwinning company. Along with this service, the quality of its team also shines through, with staff always going the extra mile and taking a proactive approach to anticipating needs so that any special requests made can be swiftly implemented. Clear communication and transparency are equally essential in delivering these aims. Al Tahadi Travel’s commitment to providing a clear and personalised service is made immediately apparent as soon as a client enters any one of the branches that the company has in strategic locations across Jordan and beyond, in the likes of Jeddah, Berlin, Dubai, and even Michigan in the US. Well-organised offices, inviting reception areas, and complimentary refreshments then go a long way in setting the tone for the topnotch experience that follows, something made possible by the fantastic teams in these locations. “The qualities we seek in our staff are a direct reflection of Al Tahadi Travel’s culture”, explains the company’s own Iyad Ali Elqirem. “Our team members are not just employees; they are ambassadors of our brand.” To ensure that staff remain knowledgeable and motivated, one of the primary focus areas for the business is continuous learning and development, which is achieved through robust training programmes that keep its greatest asset, its people, up to date on the latest trends of this dynamic industry. Because guest expectations are constantly changing, staying one step ahead of the game is both more difficult and important now than ever before, and the travel experiences sought out now are those that are more tailored, convenient, and comprehensive. By keeping its finger on the pulse, Al Tahadi Travel has utilised its unique anticipatory skills to make such necessary adjustments as doubling down on sustainable and responsible travel, joining forces with likeminded partners to make the future of travel even greener. “Our ability to adapt and innovate has been key to maintaining our reputation as a trusted and reliable travel solutions provider.” “These developments are just a glimpse of what’s in store for Al Tahadi Travel and Tourism as we continue to grow and innovate”, says Iyad Ali Elqirem in closing. “We are excited about the future and look forward to sharing these advancements with our clients.” Contact: Iyad Ali Elqirem Company: Al Tahadi Travel and Tourism Web Address: https://www.altahaditours.com/index.html
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