Hospitality Awards 2024 | 49 AIS-Aug24024 company offers flexible booking policies with the understanding that travel plans can often change. Providing this adaptability helps to reduce stress for guests and smooths the check-in process, ensuring a relaxed, happy and satisfied guests. What’s more, Blue Puffin Stays has enhanced its check-in process even further by introducing a seamless self-check in system. This feature has proven especially valuable for guests with unusual arrival times and eases the usual troubles associated with late-night travelling, providing exceptional customer services from the moment they walk through the door, with constant service at the touch of a button or message. All of the hard work has been done for guests, so that they don’t have to. “At Blue Puffin Stays, we recognise that first impressions are crucial, as they set the stage for the entire guest experience,” Kate tells us. “That’s why we prioritise creating an atmosphere of warmth and care from the moment our guests step onto one of our properties.” From restaurant recommendations, through to our Blogs, tailored service and recommendations, so guests get the most out of their time. The little things can make the biggest difference, which is why Blue Puffin Stays pays particular attention to the finishing touches that make its properties truly shine. Fresh, subtle fragrances and high-quality linens are ideal for enhancing the guest’s arrival, when paired with a smooth check-in process that makes their stay effortless from the very beginning. “Since our establishment in 2021, we have experienced remarkable growth, doubling our portfolio and turnover each year,” Kate reflects. “This success is a testament to our disruptive approach, which focuses not only on catering to the tourism market but also on meeting the demands of the short-let and medium-term markets.” Blue Puffin Stays has ambitious plans to expand its portfolio. With this expansion, the company will offer its guests an even wider range of unique and luxurious accommodations. All of its locations and properties are specifically crafted to provide a unique approach. Blue Puffin Stays often has guests visit many locations to experience an array of different and one of a kind accommodations. The company will be placing a particular focus on sourcing properties that provide bespoke spaces tailored to diverse guest needs, as well as introducing digital tools to further streamline the guest experience, from booking through to activities, restaurants, and at home comforts. Guests are brought on a journey with Blue Puffin Stays. Contact: Kate Carmichael Company Blue Puffin Stays Web Address: https://www.bluepuffinstays.co.uk/ If you do what you love, you will never work a day in your life, as the saying goes. Not all have the opportunity of pursuing their passion as a career, but this concept was fortunately true enough for Kate Carmichael, who traded her corporate life to thrive as an entrepreneur, disrupting and revolutionising the Property industry. Founder and Director of Blue Puffin Stays, Kate leans on her own love for travelling, new cultures, food, and beautifully crafted spaces to deliver top-tier services and experiences as a luxury serviced accommodation provider. As Blue Puffin Stays receives its title in the Hospitality Awards 2024, we catch up with Kate to learn more. Best Luxury Serviced Accommodation Provider 2024 – Southern England ounded in 2021, Blue Puffin Stays provides top tier serviced accommodation and property management investment services throughout Portsmouth, Hampshire, and the Cotswolds. Driven by Kate’s passion for distinctive style with interior design, creating high performing assets and establishing a brand that embodies fantastic service combined with sustainable practices. Blue Puffin Stays is on a mission to deliver exceptional guest experiences whilst helping its clients maximise their financial returns through tailored property management and investment strategies. Each of Blue Puffin Stays’ luxurious properties have been thoughtfully designed bespoke to cater to an array of needs, from family vacations to business trips, relocation from areas and insurance requirements, which ensures that every guest is provided with a comfortable and memorable and unique experience. Blue Puffin Stays offers a comprehensive range of services designed to deliver a memorable, luxurious experience. The company places a strong emphasis on cleanliness and property maintenance, as well as sustainability, ensuring that each space is pristine and welcoming to guests. It has worked towards each property having economical products from Shampoo, Body wash to eco-friendly coffee Pods and cleaning equipment. All properties within Blue Puffin Stays’ meticulously curated portfolio are comfortable and elegant, with high-end furnishings, modern amenities, and stylish interior design. Having been born from Kate’s love for exploration, Blue Puffin Stays recognises the volatile nature of travelling and has adapted its offerings to provide the most supreme accommodation possible to its guests. The F
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