Hospitality Awards 2025 | 13 Best Corporate Travel Services Company 2025 – Jordan & LUXlife Client Service Excellence Award 2025 As travel demands grow more varied and complex, clients are turning to companies that can manage every aspect of the journey – from logistics and planning to support and service. Al Tahadi Travel and Tours responds with a full-service approach, offering tailored solutions for airlines, businesses, agents, and individual travellers across global markets. Following the company’s recent recognition in the Hospitality Awards 2025, we heard more from CEO, Iyad Ali Elqirem. Established in 2004, Al Tahadi Travel and Tours is one of Jordan’s leading travel and tourism companies. With branches strategically located around the world – including Nablus, Jeddah, Baghdad, Cairo, Berlin, Dubai, and Michigan – the company offers a comprehensive suite of integrated tourism services, each expertly tailored to meet the unique needs of its discerning clientele. Through dedication, innovation, and strong partnerships, Al Tahadi Travel and Tours continues to stand as a trusted partner in the travel industry, recognised by both international airlines and local clients. It serves a diverse clientele, including airlines seeking professional representation and sales development in the Jordanian market, corporate clients requiring reliable travel management services, travel agents and tour operators, and leisure travellers requiring personalised holiday packages and ticketing solutions. This wide array of services include airline representation for several international airlines; ticketing and reservations for both corporate and retail clients; overseeing air cargo operations on behalf of partner airlines; operating advanced booking platforms; clickto-book services designed for both B2B and B2C clients; corporate travel services that ensure efficiency and cost-effectiveness; and tourism services, including organising inbound and outbound packages, group tours, and customised itineraries. For Al Tahadi Travel and Tours, hospitality is not only about travel and accommodation, but about creating experiences where every guest feels inspired by their journey. The company pays meticulous attention to detail across its services, placing a strong focus on each traveller’s individual expectations and providing ongoing support before, during, and after the stay. From welcome arrangements at the airport to smooth hotel check-ins and curated activities, every step of a journey with Al Tahadi Travel and Tours is guaranteed to leave a lasting impression. “Our philosophy is built around one principle: every guest deserves a seamless, personalised, and memorable travel experience,” Iyad told us. “To achieve this, our team follows a servicefirst approach supported by industry expertise, innovative tools, and attention to detail. We don’t just arrange travel at Al Tahadi Travel and Tours; we create journeys that guests will remember for all the right reasons, defined by comfort, care, and unforgettable experiences.” Each member of Al Tahadi Travel and Tours’ team is carefully trained to understand client needs, anticipate challenges, and provide solutions promptly. Travel does not follow typical office hours and so the team remains accessible around the clock to support guests at every stage of their travels. From pre-trip planning to post-travel follow ups, the team focuses on warmth and efficiency to create an immediate sense of comfort and confidence, ensuring that every guest feels excited for the journey ahead. This careful craftsmanship has been expertly honed over years of operation, shaped by evolving guest expectations and industry advancement. Since Al Tahadi Travel and Aug25074 Tours’ establishment in 2004, the expectations of travellers have evolved significantly, influenced by technology, globalisation, and changing lifestyles. Guests today demand more personalised experiences, convenience, digital accessibility, and high quality service throughout their travels. In response to these evolving expectations, Al Tahadi Travel and Tours has focused on continually updating its knowledge and skills to better anticipate and meet emerging shifts in consumer behaviour. The company also expanded and enhanced its offerings, launching B2B and B2C booking platforms and broadening its reach to serve corporate clients, special-needs travellers, and leisure guests, delivering specialised services that did not exist at the time of the company’s inception. By evolving alongside its clients’ expectations, Al Tahadi Travel and Tours continues to provide travel experiences that are innovative, reliable, and unforgettable, maintaining its reputation as one of Jordan’s leading travel companies. Moving forward, the company will be expanding its reach through a series of forward-thinking initiatives, which will include accessible tourism programmes for European travellers with mobility impairments, upgrades to its Click2Book and ClickToBook platforms, and strengthened partnerships across airlines, hotels, and corporate sectors. “We are committed to continuous growth, innovation, and excellence in the travel and hospitality industry,” Iyad shared. “Looking ahead, our focus is on expanding our services, enhancing digital solutions, and offering even more tailored experiences to our clients. Our vision is to remain a trusted leader in the Jordanian travel market, providing innovative, accessible, and unforgettable experiences to every traveller we serve.” Contact: Iyad Ali Elqirem Company: Al Tahadi Travel and Tours Web Address: www.altahaditours.com Al Tahadi Travel and Tours
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