Hospitality Awards 2025

24 | LUXlife Magazine AIM-Aug25224 Best Sustainable Housekeeping & Property Management Service 2025 – Cornwall When it comes to managing a holiday home, one of the most important elements is the cleaning and presentation – with guests expecting the highest standards once they step foot inside a property. Since many owners do not have time to do this themselves, outsourcing to a trusted, reliable, and eco-conscious housekeeper is the way to go. With those with a holiday home in Cornwall the best person for the job is multi -award-winning housekeeper Tanya Glomba, CEO of The Marigolds. The Marigolds deliver a comprehensive housekeeping service for holiday homes in the south west of Cornwall. Their service includes everything from cleaning to an exceptionally high standard, through to restocking bespoke toiletries and providing welcome hampers for guests. This level of dedication means that Tanya and her team already look after 30 holiday lets, working with both, letting agencies and owners direct across their portfolio. Tanya has a score of handymen, gardeners, window cleaners, plumbers, electricians, and even hot-tub specialists, ensuring that every element of a holiday home is cared for and that guest changeover is as seamless as possible. This is reflected in all of the glowing testimonials this small business receives every year. These are a tremendous source of pride for Tanya and her team. Outside of completing changeovers to the highest standards in the region, The Marigolds are proud to be also raising the bar when it comes to sustainability and a plastic-free operation. Earlier this year, Tanya was even recognised as a gold plastic-free champion by “Plastic Free Penzance”. She is the only housekeeper in the whole of Cornwall to boast such accreditation. The commitment the business has to this is unwavering, and is particularly strong across its aforementioned welcome hampers, all of which comprise local produce and exceptional goods that align with its plastic-free pledge. “I place my locally sourced hampers so that they are the first thing the guests are welcomed by and they always include a fresh, locally sourced, bunch of flowers.” As a plastic-free champion, the steps Tanya has taken to remove every possible element of plastic from this operation is immense. The Marigolds use plant-based sponges, bamboo washing-up brushes, and only stock properties with plastic-free dishwasher tablets and washing machine pods. The difference being made by The Marigolds is demonstrable. Even in cases where plastic usage is a necessity – such as in cleaning products – Tanya chooses those brands with 100% recycled and recyclable plastic, as well as ethical and ecofriendly ingredients. Commenting on this, Tanya explained: “Today, my housekeeping approach is completely plastic free, and I have put in lots of my time and effort in order to achieve this goal.” Tanya continued: “I started the plastic-free process at the end of 2023, continued working towards it throughout 2024, and now I am there. My motivation to have made all those changes is for the benefit of wildlife, nature, and the wider environment. I hope that other housekeepers, property owners, and guests will recognise this and try to change the way they do things as well.” These changes do not need fancy techniques to work – it is simply about being dedicated, doing some research and a willingness to adjust. Luckily, this is something shared by the team, many members of which have worked with Tanya for several years now. The team recognise the high standards the business is known for and are given enough time to complete a thorough changeover which promotes a positive guest experience from the start. Tanya’s management style is open, respectful, firm, fair and consistent. She has very high standards and her staff know this right from the beginning. She provides all the correct sustainable cleaning equipment and stock required for them to complete their work successfully. All cleaning materials are refillable and are made from recycled plastic. Tanya has a comprehensive induction process, ensuring all staff are aware of the importance of the plastic-free element of The Marigolds and the high standards she expects. Tanya supports all staff throughout the process until she feels they are confident and competent to complete change overs that meet the exacting standards offered by The Marigolds. Tanya continues to play a highly supportive role during all change overs. She insists on checking that each and every property has met her expectations before any guests are due to arrive. Finally, The Marigolds does not only restrict itself to holiday accommodation but also has a number of commercial cleaning contracts. One of these was won not only due to The Marigolds’ efficiency but also the company being a plastic free champion. This may lead to expansion in that side of its operation in due course. In conclusion Tanya remains committed to her core business whilst equally maintaining her sustainability and plastic free status, as demonstrated by this well-deserved award. Contact: Tanya Glomba Company: The Marigolds Web Address: themarigoldscleaning.co.uk

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