LUX Hotel & Spa Awards 2016

http://lux.acquisition-intl.com/ 58 LUX - Hotel & Spa Awards 2016 Best Traditional Bath Spa - Nicosia First impressions are what matter the most to our guests when they first arrive on our premises, and we strive to make sure these are positive. They are usually impressed by the architecture, and ask lots of questions about the history, alongside questions about what we offer as an establishment. The trained reception staff make sure that guests are comfortable and answer any such questions that they may have. The wellbeing and relaxation of their guests is always at the forefront of the minds of everyone who works at Hamam Omerye. The staff are all consummate professionals who have undertaken relevant training, and are all ambassadors of the company; they make it a place that people talk about and are passionate about making sure guests enjoy the services provided. Best Traditional Bath Spa - Nicosia Hamam Omerye is a landmark in the city of Nicosia; a monument of the 16th century protected due to its architectural heritage by the European Union and UNESCO. Under the current manage- ment, it operates as a spa facility, whilst maintaining the traditional character of a typical Oriental Hamam. HS160085 Company: Hamam Omerye Name: Antonis Antoniou Email: dimitris@ hamamomerye.com Web Address: www.hamamomerye.com Address: 8 Tyllirias Square, Nicosia, 1016, Cyprus Phone: 00357 22 460006 Hamam Omerye The majority of the establishments’ clients come from Cyprus, but they also welcome tourists who visit Nicosia and the historical Hamam Omerye. However, wherever they are from, the guests all have one thing in common; they want to experience the beauty treatments and relaxation on offer at this historic spa. The quality of service, their well trained and attentive staff and the quaint surrounding area make Hamam difficult to forget. Hamam Omerye bases the relationship they have with their guests on fulfilling their needs when they visit the establishment. They make sure they provide a high quality service based on the specific needs of each guest, and take any recommendations from guests very seriously. They use social media for promotional and advertising purposes, so the reviews of their clients on these platforms is of the utmost importance. Since opening under new management in May 2014, Hamam Omerye’s philosophy has been embraced, and people have found a unique place for relaxation, right in the heart of the vibrant city of Nicosia. The sheer number of visitors they have received is a testament to their success, and the positive feedback they have had from those who have visited and enjoyed their exceptional service is a wonderful tribute to the history of Haman Omerye.