Hotel & Spa Awards 2018

Page 8 www.lux-review.com LUX 2018 Hotel & Spa Awards “Here at Elephant Hills, our guests are at the heart of all that we do. We understand that without them, none of the work we are doing would be possible. Due to our remote setting in the Khao Sok jungle, our service starts the morning of our guests’ arrival, collecting them from their local hotel, airport or ferry terminal. Our accommodation has been created to be the perfect balance between providing anything our guest might need, and not filling their space with things that they do not. Simple elements that are often overlooked are chosen with care, even our light switches have been hand-carved by local craftsmen! We aim to accommodate the interests of all guests and do this by offering a range of physical activities, opportunities to learn new skills such as Thai cooking, but by also providing an environment where reflection and relaxation are encouraged. “Fundamentally, our aim is to provide a unique experience to our guests in which they have a luxurious glamping experience in beautiful Khao Sok National Park and additionally, are given the opportunity to interact with rescued Asian elephants in a respectful, symbiotic way. Elephant Hills brings tourism and investment to Southern Thailand, functioning in a considered way to prioritise not only our guests, but our environment, its inhabitants, the wider community, and of course, future stability.” Looking to the future, Potjana is optimistic that Elephant Hills will continue to grow and flourish as it seeks to grow even further and offer its guests an enhanced experience that is as unique as they are. “The coming years are an exciting time for us here at Elephant Hills. We are in a better position than ever before and have created something that we’re incredibly proud of, but we aren’t the kind of business that rests on its laurels. Over the next 18 months we will be fine-tuning our current processes and will be increasing our marketing and social media presence, so that we can attract even more guests, as well as developing our on-site activities to further enhance our success.” Company: Elephant Hills Luxury Tented Camp Contact: Potjana Sujinno Address: 45 Moo 10, Chalong, Muang, Phuket, 83130, Thailand Phone: 0066 52 001 186 Web Address: www.elephanthills.com Offering two camps, as well a range of tour options, Elephant Hills is a hospitality focused business with an emphasis on ecology and sustainability. Potjana believes that this is particularly important in today’s hospitality market, where guests have high expectations and are more aware of the environmental impacts that their holiday may have. “Since we opened The Elephant Camp in 2001, guests’ expectations have increased steadily. With the increased availability of technology and websites such as TripAdvisor becoming a key source of information, guests now have much more understanding of their value as customers. We love the challenge of meeting the expectations set for us by TripAdvisor. If a guest has seen over 1800 reviews of past visitors saying how much they enjoyed their time with us, they are going to expect nothing less. We are always looking to improve what we offer, and we think this shows. “Guests are also much more aware of animal welfare. Particularly in the last 3-4 years, exploitation of animals in the tourism industry has been brought to the forefront of peoples’ minds and they want to support more ethical options. As we are industry leaders in this regard, we have seen a positive change in our guest numbers.” Both the Elephant Camp and the floating Rainforest Camp, are situated in Khao Sok, part of Southern Thailand’s largest stretch of primary Rainforest. Despite being tucked away in the Green, these camps are easily reachable from popular beach destinations like Phuket, Khao Lak, Khanom, Krabi and even Koh Samui. Potjana explores how the firm works to provide guests with a truly unique experience that they will cherish long after they leave. Comprising of two camps, Elephant Hills are Thailand’s first Luxury Tented Jungle Camps, combining the camp idea of African national parks with the Thai tropical forest environment. Potjana Sujinno provides us with a fascinating over of the camps and explores their appeal to travellers from far and wide. Elephant Hills Luxury Tented Camp Best Camping Accommodation 2018 - Thailand Elephant Hills Luxury Tented floating Rainforest Camp Cheow Larn Lake Khao Sok National Park Thailand Ethical Elephant Experience at Elephant Hills Luxury Tented Camp Khao Sok National Park Thailand - no Elephant Riding or Trekking Elephant Hills Luxury Tented Camp Khao Sok National Park Thailand Activities Jungle Trekking