Marine Tourism Awards 2024

8 | LUXlife Magazine clients, offering on-the-ground support and personal touches to make each trip special.” Given that TravelFun.Biz has found such consistent and widespread success with its training services, prospective travel agents may find themselves concerned about having to fight for clients alongside their fellow trainees. Luckily, these concerns are unwarranted, as a culture of collaboration sees agent uplift one another, rather than tearing each other down. After all, there is plenty of work to go around since the post-COVID travel boom, and fellow agents even step in to offer support to clients when their usual contact is away. “This collaborative spirit ensures clients receive excellent service at all times, as our agents work together to meet their needs seamlessly.” Following on from the success of its travel agent AI training programme, TravelFun.Biz is excited to announce the considerable growth it has in store over the coming years. Having driven its sales numbers by 300% between 2023 and 2024, the business is now anticipating a ten-fold increase in its group travel packages by the end of 2025. Alongside this, the launching of its Advanced AI Tools Workshop to further develop its training and the expansion of the aforementioned Host Success Formula will lead to further successes. Celebrated with these two well-deserved awards, TravelFun.Biz remains wholly focused on its dual mission of reconceiving what excellence means to the travel industry and empowering travel agents to transform their passion into a thriving career. Contact: Joel Frenette Company: TravelFun.Biz Web Address: https://ai.travelfunbiz.com/ai eginning with the first strand of TravelFun.Biz’s dual operation, this award-winning travel agent delivers fully tailored group travel experiences all over the world, with owner Shelby Frenette and her team handling every aspect of a journey to ensure that the client is entirely satisfied with their getaway. Whether for stays in luxury resorts or building custom itineraries for singles cruises, staff go above and beyond to deliver vacations that fit their client’s desires, striking the balance between adventure and luxury in every trip. As for the company’s second income stream, this revolves around the pioneering undertaking of delivering fully AI training for travel agents, with TravelFun.Biz being the first business of its kind to deliver such a service, as far as it is aware. Empowering its student travel agents to work remotely – thus cutting down on their overhead costs and allowing them to work around their personal lives – the business also ensures that it affords them the essential skills they need to thrive in this fast-paced environment, remotely or not. TravelFun.Biz’s travel agent training programme is so effective because it not only uses AI, it also takes advantage of other digital tools and strategies, like lead generation and social media marketing. The result, Fractional CTO Joel Frenette explains, is that “agents can get paid to travel while delivering exceptional service to clients, whether in group bookings or individual travel planning.” He continues: “By combining the power of technology with the freedom of remote work, we’re redefining what it means to be a travel agent.” Beyond simply teaching a host of soft and technical skills, the company empowers trainees to uncover specialisations in niche travel markets, allowing them to build a unique set of specific skills and stand out to clients as a result of their expertise. This reflects the approach taken by TravelFun.Biz itself, which has a keen focus on the luxury travel market. In this environment, maintaining high standards and delivering an impeccable service is essential, and these are two elements the business instils in its agents across the training. The benefits of this travel agent training do not end there however, and as Joel tells us: “Another unique aspect of TravelFun.Biz is that we don’t just train agents to book travel; we also teach them to be group hosts who travel with clients. Through our Host Success Formula, agents learn to manage and lead tours, plan group activities, and earn travel credits to travel free on trips they promote. This allows our agents to build close connections with Best AI-Based Travel Agent Training Program 2024 – USA & Client Service Excellence Award 2024 The differentiating nature of Florida’s TravelFun.Biz can be seen immediately through the company’s two-fold business model, where it both curates bespoke, luxury travel packages for discerning holidaymakers and affords travel agents all of the training they need to carry out their jobs effectively in remote settings. Across both of these focus areas, the company emphasises innovation and empowerment, using a series of advanced AI tools in order to deliver a comprehensive service, without removing the human touch that is essential in the field of luxury travel. B Nov24003

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