Marine Tourism 2024 | 9 Best Irish Boat Tour Company 2024 & LUXlife Customer Experience Excellence Award 2024 The charming coastal village of Doolin is the ideal base for exploring County Clare, renowned for its exceptional natural beauty, cultural heritage, and unforgettable landscapes. Including Doolin in your Ireland itinerary ensures that you don’t miss out on one of Europe’s top destinations, and who better to demonstrate this remarkable region than Doolin Ferry, the award-winning ferry service company operating in Doolin. As the company is named in the Marine Tourism Awards 2024, we speak with Owner, Liam O’Brien to find out more. Whether visiting the iconic Cliffs of Moher, the scenic Aran Islands, or enjoying the vibrant local culture, Doolin Ferry offers its clientele an authentic Irish experience that truly embodies the very best of County Clare. Operating for over half a century, Doolin Ferry offers a seasonal sailing service running from March to November that takes its passengers from Doolin to the Aran Islands and the breathtaking Cliffs of Moher. Boasting a fast and modern fleet, Doolin Ferry offers the quickest routes to all three of the Aran Islands - Inis Mór, Inis Meáín, and Inis Oírr – in addition to inter-island hops that allow visitors to fully explore the beautiful outcrop of islands lying on the very edge of Europe. The company serves a diverse mix of clientele, composed of family groups, couples, friends, and solo travellers from around the world. “Our Cliffs of Moher cruise offers a truly unique perspective of Ireland’s most popular natural attraction,” says Liam. “Escape the crowds at the top and instead, sit back and enjoy stunning panoramic views of the towering cliffs, seabird colonies, and the surrounding natural beauty. An engaging onboard commentary informs visitors about the history, wildlife, and points of interest during the 50-minute tour.” On a continual pursuit of excellence, Doolin Ferry strives to ensure memorable and enriching experiences for all its guests. The company offers a diverse range of tour options, from short trips to the Cliffs of Moher to full-day excursions exploring the Aran Islands, designed to cater towards varying interests and timeframes. What’s more, Doolin Ferry also offers a tailored experience via private charters that cater to private groups seeking exclusive tours, with the option of add-ons such as refreshments, guided tours, pub storytelling, and even music sessions. Of course, memorable experiences are made all the more special by the exceptional team behind Doolin Ferry, driving the company to greatness. Delivering top-tier customer service that exceeds expectations is central to the company’s ethos, and the team strives to ensure that every guest interaction is friendly, informative, and welcoming. From prompt replies to email enquiries and social media interactions to helping guests with itinerary planning, answering queries, and accommodating special needs, Doolin Ferry’s team is committed to delivering a top-class service at every stage of the customer journey. “We are honoured to receive the LUXlife Customer Experience Excellence Award 2024,” Liam tells us. “This prestigious recognition reflects our unwavering commitment to delivering outstanding service and creating unforgettable experiences for our passengers.” On a streak of success, Doolin Ferry has also been recognised in Tripadvisor’s Travellers’ Choice Awards for 2024. The award is presented to honour businesses that consistently earn great reviews, placing them among the top 10% of attractions worldwide on Tripadvisor. With Doolin Ferry holding an impressive four-pointfive-star rating, made possible by more than 700 five-star reviews, the award is a testament to the high level of satisfaction congruent with the company’s services. In recent years, Doolin Ferry has invested significantly in upgrading its fleet and in January 2025, the company unveiled a groundbreaking addition that will redefine the passenger ferry experience. The customOct24277 built ship is carefully designed to provide top performance on Ireland’s Atlantic coast and promises to set new standards for comfort, efficiency, and environmentally friendly travel. This new ship comes fitted with a cuttingedge emissions reduction system and solar panels for minimal environmental impact, and state-of-the-art stabilisers to combat the rolling and pitching motions known to cause sickness, providing optimal safety and comfort to its passengers. Passenger comfort is a top priority for the new addition, with a retractable canopy on the upper-deck for all-weather comfort, wheelchair accessibility, full Wi-Fi coverage, a climate-control system and full amenities. This addition will allow Doolin Ferry to set new standards of passenger care across the industry, retaining its apt title of Best Irish Boat Tour Company 2024. “This latest multi-million euro investment establishes our fleet as the newest fleet along the Wild Atlantic Way,” says Liam, “promising passengers a unique and unrivalled ecofriendly travel experience on Ireland’s west coast. We can’t wait to welcome guests onboard for our 2025 season.” Contact: Liam O’Brien Company: Doolin Ferry Co Web Address: https://doolinferry.com/
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