New Year 2019
18 Having over 25 years experience within the beauty and wellbeing industry, Lorraine has created, Rejuvenetics to provide luxury effective treatments in a warm and welcoming environment. Going into further detail about the award-winning services she provides, Lorraine provides us with a glimpse into the inner- workings of Rejuvenetics. Rejuvenetics is a bespoke vintage boutique style salon set in a Grade 2 listed Tudor building; think of the “Liberty” version of a beauty salon. The salon provides the latest luxury beauty, aesthetic and wellbeing treatments in a non- intimidating relaxing environment. I have very discerning and loyal customers of mixed gender and ages who value our professional and friendly service. Our treatments are very bespoke and customised to the individual clients’ needs. Lorraine has created Rejuvenetics own range of cosmeceutical skincare, designed and produced after many years of observing what the clients’ requirements are. The range is called AS (Advanced Skincare) and contains high quality active ingredients such as Retinol, AHAs, Collagen, Vitamin E. natural oils and sun protection factors of 50 and 20. All ingredients are aimed at reducing signs of ageing and protecting the skin to prevent premature ageing. The range has been created with the advice of Harley Street skin specialists and are parabens and cruelty free. Going into further detail about the ways in which the team provide the best possible service to clients, Lorraine begins by explaining the steps taken to ensure that those who visit Rejuvenetics receive a beneficial experience. “On a daily basis, I am always observing and listening to their customers and what they need. Here at Rejuvenetics, our professional friendly approach builds an excellent client and therapist rapport. We truly care about our clients. Also, we keep in touch with the beauty industries journals and exhibitions to ensure that we are up to date with any advances in treatments that may benefit our customers.” As for how she ensures that everyone within the firm are aware of Rejuvenetics’ aims and behaves accordingly, Lorraine is keen to highlight how she provides her dedicated team with constant support and encouragement. “I am a very involved in the business as a therapist and a leader. I lead by example and try to motivate my staff by discussing business ideas Oct18602 with them. Also, I encourage my staff to share any ideas they may have to progress treatments and improve the client journey. I want my staff to feel that they are a real part of the success of the salon, I give positive feedback both from my observations of their performance and any comments given to me by clients. I like my staff to know that they are valued as they are a wonderful team. In addition to this, we have regular meetings and refresher training, but also continuing professional development is important.” When discussing the technology that the firm employs, Lorraine informs us of the equipment Rejuvenetics uses to ensure that their clients enjoy the best possible experience with the company. “At Rejuvenetics, we use the latest and most up to date technology in our treatments such as the M3 Infusion which is a skin age reversing treatment that uses a combination of Microdermabrasion, Non-surgical facelift and Ultrasound to lift and tighten the face and neck and tone and condition the skin. Our laser treatments uses a combination of both laser and radio frequency to provide pain free permanent hair reduction, thread vein and pigment removal. In addition to this, we also remove skintags, age and sun spots with the latest Cryo technology. All of our treatments have been carefully selected to be effective but non-invasive, to provide our clients with a pain free, relaxing treatment with minimal discomfort and recovery time.” Looking ahead to what the future holds for the firm, Lorraine signs off by envisioning the exciting plans which lie in the pipeline for Rejuvenetics, especially following their recent success as the Best Luxury Clinic & Wellbeing Centre - the UK. “The AS cosmeceutical skin care range is proving to be very popular with our discerning clients. The active ingredients are achieving great results for clients’ skin. I would like to give other high-end salons the opportunity to provide these products to their clients exclusively in their salons by qualified therapists who have accurately diagnosed the clients skin requirements. “If there are any salons out there who would like to provide their clients with skincare products exclusively through their salons, I am happy to consult with them. Additionally, I am available to provide support as to how to create a bespoke client journey and treatment protocols specifically for their salons making their salons stand out above the rest.” Company: Rejuvenetics Address: 10 Church Lane, Stafford, Staffordshire, UK, ST16 2AW Telephone: 00441785 253094 Website: www.rejuvenetics.co.uk Customised Effective Treatments Style
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