New Year 2019
LUXLIFE MAGAZINE | 7 New Year 2019 “Here at Cocoon Events, we don’t look for the easy way to plan a wedding or private event. Instead, we craft bespoke moments and the kind of details our clients and their guests remember for a lifetime. Luxury is at the heart of everything we propose. We collaborate only with top quality suppliers in each of our destinations and consider it our mission to provide service at the highest level.” “We have earned our reputation as a premium class destination agency through more than 10 years of hard work and excellence. Our team of events experts speaks eight different languages, and adapts seamlessly at each location we serve.” On the topic of his team, Fabrice emphasizes that great care is taken to nurture an internal culture at Cocoon Events that ensures that everyone within the business is aware of the firm’s aims and acts accordingly. “At Cocoon Events, we provide our team members with the training and support they need to perform at our luxury level. We teach them to work as an effective team of professionals, yet each one becomes part of our Cocoon Events family. While we prefer to travel with our own highly trained staff, when the need arises, we also have a carefully selected freelance team that expands our numbers to meet the requirements of larger or more complex events. And during those times when we are all traveling to attend to different events, we have an advance team that we send to prepare the details of an event before the main team arrives.” Recently, Cocoon Events was selected by LUXlife’s Ones to Watch in the Wedding Industry as the Most Reputable for Luxury Event Planning Luxembourg. Referencing this win, Fabrice highlights what the recognition means for the firm. “We were very happy to be selected by LUXlife because recognition by experts in our industry is always a pleasure and honour. It helps us recognize that we are moving in the right direction, and celebrate the hard work we have invested in bringing Cocoon Events to this level. We have no plans to rest on our laurels, however. This award helps drive us to keep pushing our limits and to see where our potential will take us next.” When discussing how Cocoon Events uses technology to offer clients the most effective, efficient service possible, Fabrice points out that WhatsApp has proven to be a powerful tool. “From the technological point of view, besides providing 3D planning to the client for visual ideas of the concept, the real breakthrough for us is WhatsApp, because it is a big help for effective and efficient teamwork. We use it to manage and coordinate the movements of our couples, as well as address guest requests and on-site logistics. WhatsApp helps us by providing fast and reliable 21st century communication.”
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