Resorts & Retreats Awards 2021

www.lux-review.com Page 35 Page 34 www.lux-review.com LUX 2021 Resorts and Retreats Awards LUX 2021 Resorts and Retreats Awards With a background in English, Education, and Counselling, Sue Hershkowitz-Coore has developed impactful sales and communication skills training processes that drive revenue, convert leads and accelerate win-ratios. Called a “female with fire” and “the energizer bunny”, SpeakerSue, as she is affectionately known, has helped more than 50,000 people build business whilst providing a delightful, luxury buying experience. Sue tells us, “My unique niche is remote and digital selling success, especially the use of email as a true sales tool.” “Everything I do is underpinned by genuine caring for my customers’ success, with a collaborative laser-focus on their customer’s success”, SpeakerSue continues.“ As a hospitality sales trainer, an important sales skill I teach is how to convey emotional certainty - a sense of feeling safe and smart - when making a buying decision. More, providing customers with an authentic feeling of excitement about the success of their meeting outcomes is crucial. Too often,” she says, “sales people focus on transaction which hurts the brand and destroys the sale.” With McKinsey 2021 research indicating that two-thirds of buyers prefer remote interactions with suppliers, it is not surprising that SpeakerSue’s tailored training is in high demand. Back on the road presenting full and multiple day workshops, alongside her online virtual training workshops, she says, “Two big challenges now are rusty selling skills and associates who were invisible to their clients during the pandemic. Resorts and retreats and others in the hospitality industry are finding it super difficult to become visible now.” Hotel Stubel Suites & Café is a paradise that provides a refreshing, comfortable, and modern experience for all who visit for business or for pleasure. It offers suites with private terraces along with premium guest rooms with the best view of the Oriental Valley and Guapulo. All of its suites have been intricately and delicately designed to create a relaxing atmosphere for guests. Rooms contain private bathrooms, kitchens, laundry areas and spacious living rooms, as well as glittering views. Café Stubel provides an original experience and opportunity to relax in a bar that is coupled with the inspiring view. Offering a variety of national and international cuisine with comfortable ambience, you can truly unwind and enjoy your time in the heart of Quito. This place is ideal for all mealtimes and all tastes. Guapulo is a district of Quito that gives visitors and locals a chance to experience breath- taking views and intricate building design. The Guapulo church and convent of St. Francis, or el San Francisco, is an exquisite exhibition of architectural skills. It is aesthetically pleasing from the outside as well as on the inside, which is clad with golden hues and intricately carved walls. Aside from exploring the church of Guapulo, you can take a look at Quito’s historic, local amenities such as its volcanoes, hot springs, market, national park, and more. The capital city of Quito is often used as a base for climbing in the Cordillera Oriental which is a high-altitude valley running north to south over the length of the country. Hotel Stubel is situated in a perfect place for its guests to be able to see a huge length of the valley itself, and, at all times of day, the view is incredible. Jun21632 Jun21584 SpeakerSue Best Hospitality Sales Trainer 2021 - US Stubel Suites & Cafes Most Adapting Hotel Suite Company - Ecuador As the author of two outstanding books, SpeakerSue’s popularity with her warm, friendly, practical approach is clear. Her first book, “Power Sales Writing: Using Communication to Turn Prospects into Clients”, published by McGraw Hill, Second Edition, has been translated into multiple languages. Named as one of the Ten Best Business Books of the year by Selling Power Magazine, this book offers comprehensive, innovative, and precise solutions to deliver your message for best results. She has also written “How to Say It to Sell It”, which includes must-know business communication success strategies including email, presentation and verbal selling skills. “Email, done right, elevates the conversation, does justice to the brand and both influences and makes it easy for buyers to say ‘Yes, please!’”, explains our Best Hospitality Sales Trainer - 2021 US . Clearly, Sue’s specialized sales training workshops have been a massive help to all involved as her client list includes some of the finest resorts and retreats in the US, and worldwide, including Four Seasons, Mandarin Oriental, The Ritz- Carlton, Langham Hotels, Marriott, Hyatt and many others. Additionally, it’s no surprise that other forward thinking organizations are also keen to convey a more hospitable experience, with small and large companies as diverse as American Express, DataRobot and even the New York Yankees, accelerating sales success with SpeakerSue. Sue’s down-to-earth email sales training drives revenue and sales results in the US, EMEA and APAC. Her proprietary success formulas propel sales people to exceed their KPIs whilst developing profitable relationships with new customers and deepening loyalty and connection with returning guests. Sue has built a name for herself in the hospitality world and will continue to expand her client base at high velocity. Contact: Sue Hershkowitz-Coore Company: SpeakerSue Web Address: www.speakersue.com Due to the pandemic, the demand for foreign travellers has seriously and drastically dropped, therefore several hotels have had to close their properties. This means that Hotel Stubel has had to adapt to the market for the local demand by creating special promotions and irresistible packages to continue coming out on top of the remaining competition. With the future in mind, Hotel Stubel is going to continue thriving despite its high competition. It is doing this by remaining up to date with industry trends and by providing its guests with the best services and suites. It provides a flexible, organized, and empathetic nature for its visitors. This is especially important as the demand for hotels are on the rise again, as travellers are increasingly allowed to move from one country to the next. Throughout the pandemic it has been of utmost importance that bio-safety regulations have been put into place for the hotel to remain open. Each member of staff adheres to these regulations and this means that visitors are safe and treated well. When employing staff members, Hotel Stubel looks for approachable and positive individuals who are able to contribute to the relaxing and down-to-earth atmosphere of the hotel and café. By hiring the right people for the job, it has the ability to give its guests an unforgettable experience. Staff members create long-term relationships with partners and customers that mean people return time and time again, as well as one off visitors. This is done by using effective communication. It also listens to its guests and their feedback. After being pampered and surrounded by magical views, and places for interesting walks and activities, each person visiting can go home with a collection of memories that inspire and leave them in awe. Contact: Claudia Cappelletti Company: Stubel Suites & Cafes Web Address: www.stubel-suites.com Whether communicating with meeting professionals or affluent buyers, clear, insightful, authentic communication is an absolute must. With award-winner SpeakerSue’s bespoke sales training, and her enthusiastic and engaging methods of presentation delivery, communicating and connecting with decision-makers is made simple. Here, we speak to the Founder and President of international training consultancy, High Impact Presentations, Sue Hershkowitz-Coore, to find out more about her success and how she can help you with yours. Based in the capital of Ecuador, in Quito, Hotel Stubel Suites & Café is in the heart of this exceptional South American country. With incredible views and impeccable standards, it offers its customers a haven for relaxation and peace.