58 | LUXlife Magazine he Loch Rannoch Highland Club offers a range of self-catering ldges for families, couples, outdoor enthusiasts, and corporate groups in a picturesque resort nestled in the heart of the Scottish Highlands and overlooking Loch Rannoch, providing a serene and captivating setting for memorable getaways. Working with various partners, including online travel agencies like Booking.com, Expedia, and Airbnb, LRHC strives to expand its reach and attract guests from around the world seeking an exceptional and authentic Scottish experience. The firm’s core values are centred around providing unbeatable guest experiences, sustainability, community engagement, and continuous improvement, and it ensures that everyone on its team upholds these values through ongoing training and clear communication. Regular team meetings and workshops are held to reinforce these core values, and employees are empowered to make decisions that align with these values in their daily interactions with guests. Within the vast hospitality industry, the business strives for greatness by consistently delivering exceptional guest experiences and is continuously seeking to enhance its offerings, invest in facility upgrades, and stay ahead of industry trends. “Our unique selling point lies in our stunning location in the Scottish Highlands,” explains Hotel General Manager, Richard Deak. “As well as our commitment to sustainability, our flexible timeshare membership programme, and the exceptional service provided by our dedicated team.” When recruiting for new staff members, LRHC focuses on finding individuals who embody its values and have a passion for hospitality. Richard looks for qualities such as strong customer service skills, a positive attitude, and a willingness to learn and grow. With a company culture that promotes teamwork, open communication, and a supportive environment, LRHC values the well-being and professional development of all of its staff and provides opportunities for training and career advancement. Additionally, LRHC is very community-orientated. With a strong dedication to responsible tourism and its active involvement in the local community, the resort engages with neighbouring businesses, promotes regional attractions, and contributes to the area’s economic growth and sustainable development. In the wider market, Richard tells us that he has recently been experiencing trends such as a growing interest in sustainable and ecofriendly tourism, an increased focus on personalised guest experiences, and the rise of digital platforms for bookings and guest engagement. Best Family-Friendly Resort 2023 - Scotland The Loch Rannoch Highland Club (LRHC) allows guests to experience the comfort and adventure of the Scottish Highlands while having the convenience of self-catering facilities and a large enough space for the entire family, including the pets! We take a closer look at what the company can offer as it celebrates success in the Resort and Retreat Awards 2023. “To adapt to these trends, we actively implement sustainable practices, tailor our services to meet individual guest needs, and leverage digital platforms and partnerships to expand our reach and provide seamless experiences for our guests,” he elaborates. To this end, in recognition of its dedication and commitment to guests, staff, and the environment, The Loch Rannoch Highland Club was named Best Family-Friendly Resort 2023 – Scotland in the Resort and Retreat Awards. Clearly delighted by this result, Richard is now looking forward to a bright future with exciting plans in the pipeline which include enhancing the existing guest offerings to maintain its position as a premier destination in the Scottish Highlands. “Our plans include upgrading select lodges, expanding our membership programme benefits, introducing new amenities and activities, and exploring collaborations with local businesses to provide exclusive benefits for our guests,” he states. “Our commitment to excellence, sustainability, community engagement, and exceptional guest experiences sets us apart in the market and positions us as a leading destination in the Scottish Highlands.” Contact Details Contact: Richard Deak Company: The Loch Rannoch Highland Club Web Address: www.lochrannochhighlandclub.co.uk T
RkJQdWJsaXNoZXIy MTUyMDQwMA==