64 | LUXlife Magazine Best Wellness Resort 2023 - Kerala Not only is Carnoustie Ayurveda & Wellness Resort (Carnoustie) the premium place to experience nature at its finest, but it is also the place where hospitality and the comfort of its guests is placed high above everything else. We find out more as the resort celebrates a win in the Retreat and Resort Awards 2023. Carnoustie Ayurveda & Wellness Resort has been in operation for the last 12 years and, during this time, the resort has hosted many visitors, esteemed guests, and celebrities from all over the world. Carnoustie has helped to put the state of Kerala, India, on the map as a premium destination for the wellness sector with its authentic offering of wellness treatments in a natural, luxurious, and holistic environment. As well as treatments to relax and unwind its guests, Carnoustie offers exquisitely furnished villas complete with private pools or ponds and timber laden decks. All the villas are a perfect fusion of traditional and modern Kerala architecture. Well-appointed rooms, lavish bathrooms, and artistically designed walk-in dressers ensure the comfort that clients are looking for on their holiday getaway. Set amidst beautifully landscaped gardens, Ida and Chimaera restaurants serve the local delicacies cooked to perfection, and guests can choose from an array of regional seafood delicacies or multi-cuisine dishes. Carnoustie has been formed around the theory of ‘nigma hospitality’ which is based on three values. The belief in kal (time), pathram (individual), and sadam (place). All three are an important concept at Carnoustie. It is also a place for individuals to prosper, and find their own spirituality. “We at Carnoustie believe in the above three aspects,” explains Karl Freese. “This comes naturally. In hospitality, it is the belief that if you want to be the best you need to create environment. Environment is the about the people the food, flora and fauna, and air.” Perhaps Carnoustie’s biggest unique selling point, however, is that it places huge emphasis on the comfort and luxury of its guests at all times, something which Karl tells us is done “organically with lot of love and affection” for its visitors. The staff at Carnoustie are the true pillars on which the resort’s success is based. Most of the firm’s recruitment is done in the surrounding village areas which creates employment in the rural areas and also benefits the local community. Karl tells us that most women workers have employment in their middleaged years. “This is the perfect example of women empowerment,” he elaborates. “The staff serve the guests with lot of simplicity, forwardness, sincerity, honesty, and dedication. This is the biggest strength of the resort – its approach to hospitality.” Following the pandemic, the world has seen people becoming more health conscious and looking for wellness resorts which can address certain health issues. This is where Carnoustie shines as it can accommodate guests looking to address diabetes, stress, overweight issues, ageing, sporting injuries, and much more. “The biggest undisclosed pandemic is stress,” says Karl. “We are ensuring that we do all we can to meet the demanding expectations of our guests.” Recently, for its dedication to its clients and meeting their every need, Carnoustie Ayurveda & Wellness Resort was named Best Wellness Resort 2023 – Kerala in the Retreat and Resort Awards. Understandably delighted, Karl tells us the reasons for the company’s overriding success. “We ourselves believe that the sense of ownership of our resort is important to our success,” he explains. “We believe that good efforts result in success and however big or small your workload, if you work hard it can have a positive impact.” So far, 2023 is looking very encouraging and the resort is excited to continue to receive guests of esteem, including global authors and sports personalities in their respective fields. With almost 60% repeated clientele, Karl and the team are committed to constantly ensuring its efforts to raise the bar of hospitality and improve their guests’ experiences. Company: Carnoustie Ayurveda & Wellness Resort Web Address: www.carnoustieresorts.com
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