Resort & Retreat Awards 2024 Most Charming Hotel & Conference Venue 2024 – South East England Among hotels in Hampshire, New Place Hotel stands out as a uniquely charming location. Its grade-1 listed manor house is accompanied by 32 acres of picturesque land and sleek, modern rooms, appealing to the full spectrum of travellers. Those seeking relaxation, wellness, corporate events, weddings, and beyond enjoy stylish getaways in this eco-friendly countryside jewel. LUXlife M A G A Z I N E Resort & Retreat Awards 2024
Resort & Retreat Awards 2024 Best Deluxe Camping Experience 2024 - South Carolina Point South KOA was purchased by the Olendorf family back in 1983 to serve the camping public. KOA provides clean, well-cared-for natural camping environments at over 500 locations in the US and Canada. Here we take a closer look as it wins its sixth title from LUXlife. LUXlife M A G A Z I N E Resort & Retreat Awards 2024
Sofi Parry, Senior Editor Phone: +44 (0) 203 970 0010 Website: www.lux-review.com Welcome to the Resort & Retreat Awards 2024 No information contained on or in this website constitutes investment advice or an offer to invest or to provide management services and is subject to correction, completion and amendment without notice. Neither AI nor any of its associated entities are authorised to give financial advice of any nature nor are they regulated by the Financial Services Authority. Prior to making any investment, AI recommends that any prospective investor should consult with its own investment, accounting, legal and tax advisers to evaluate independently the risks, consequences and suitability of that investment. AI Global Media, Ltd. (AI) takes reasonable measures to ensure the quality of the information on this web site. However, AI will not assume any legal liability or responsibility for the accuracy, correctness or completeness of any information that is available through this web site. If errors are brought to our attention, we will try to correct them. The information available through the website and our partner publications is for your general information and use and is not intended to address any particular finance or investment requirements. In particular, the information does not constitute any form of advice or recommendation by us or any of our partner publications and is not intended to be relied upon by users in making or refraining from making any investment or financial decisions. Appropriate independent advice should be obtained before making any such decision. Any arrangement made between you and any third party named in the site is at your sole risk and responsibility. LUXlife proudly announces the launch of the Resorts and Retreats Awards 2024, a prestigious celebration of the crème de la crème in the global resorts and retreats sector. Returning for the ninth year in a row, this esteemed awards programme is dedicated to recognising and honouring the luminaries of the industry who are redefining luxury, wellness, and guest experiences in an era of unparalleled change and innovation. As the industry embarks on a journey of transformation, embracing holistic wellness and innovative health practices, these awards seek to spotlight those establishments that stand at the vanguard, offering unparalleled experiences that cater to the total well-being of their clientele. The Resorts and Retreats Awards 2024 invites participation from a diverse array of establishments within the tourism landscape, from opulent resorts nestled on pristine beaches to tranquil retreats perched in serene mountains, as well as wellness centres leading the charge in health and satisfaction. This accolade is poised to distinguish those entities that not only craft memorable stays but also excel in service, innovation, and the integration of wellness practices that set them apart in the competitive realm of global tourism.
6. New Place Hotel managed by Legacy Hotels & Resorts: Most Charming Hotel & Conference Venue 2024 – South East England 7. Point South KOA: Best Deluxe Camping Experience 2024 - South Carolina 8. Everything Retreat: Best Idyllic Retreat CEO 2024 (North West England): Louise Monk 10. The Inn at Bald Head Island: Best Luxury B&B 2024 - North Carolina 12. Mnarani Beach Club: Best Family Beach Resort 2024 – Kenya & LUXlife Hospitality Excellence Award 2024 14. The Hacienda at Warm Sands: Luxury Gay Resort of the Year 2024 – North America 16. the newkings boutique hotel: Best Boutique 4 Star Hotel 2024 – Cape Town 18. Casa Del Puerto: Best Contemporary Holiday Accommodation 2024 - Majorca 20. REED Luxury Hotel & Bistro: Best Luxury Resort Hotel 2024 - Hungary 21. Dungallan Country House: Best 5-Star Guest House 2024 - Scotland 22. Bison Lodge Ltd: Best Luxury Ski Lodge 2024 - BC 23. StayCotswold: Best Independent Luxury Holiday Let Agency in the UK 24. Hope Decor: Hospitality Wall Art Décor Designer of the Year 2024 (USA): Lea Hope Bonzer 25. Oasis Diving Limited: Best Dive Resort & Spa 2024 – Indonesia 26. Irene Pool Villa Resort, Koh Lipe: Best Luxury Island Beach Hotel Resort 2024 – Thailand & LUXlife Hospitality Excellence Award 2024 27. Vista Verde Roatan: Luxury Villa Experience of the Year 2024 – Roatan & LUXlife Hospitality Excellence Award 2024 28. Ace RV Rentals: Best RV Rentals, Servicing & Sales Company 2024 - Virginia 29. Arapawa Blue Pearls and Accommodation: Most Unique Aquaculture Accommodation 2024 30. Belize River Lodge: Sustainable Fishing Lodge of the Year 2024 – Belize 31. Holiday Hamster: Outbound Travel Agency of the Year 2024 - West Yorkshire 32. Millon Wines: The Clare Estate: Best Luxury Vineyard Accommodation 2024 - South Australia Contents 33. Boutique Ocean Views: Best Luxury Seaside Guesthouse 2024 – Western Cape 34. Karachi Marriott Hotel: Best Eco-Luxury & Lifestyle Hotel 2024 – Karachi 35. The Groton Inn: Best Boutique Hotel & Wedding Venue 2024 - Massachusetts 36. Boutique Retreats: Most Trusted Luxury Holiday Curators 2024 - UK 37. Flókalundur Hótel: Most Scenic Hotel & Camping Ground 2024 – Iceland 38. St Agnes Holiday Park: Caravan & Touring Park of the Year 2024 – Cornwall 39. Eupepsia Wellness Resort: Wellness Resort of the Year 2024 – USA 40. Zanzibar White Sand Luxury Villas & Spa: Luxury Beach Hotel Resort of the Year 2024 – Zanzibar & LUXlife Hospitality Excellence Award 2024 41. Loughbrickland Courtyard: Most Tranquil Self-Catering Heritage Accommodation 2024 - County Down 42. Elm Cottage: Best Rural Retreat 2024 – Australia 43. Costa D’Ora Holiday Apartments: Best Budget - Conscious Hotel 2024 - Australia 44. The Well: Best Holistic Medical Aesthetic Clinic 2024 - London 45. Ritamville Co., Ltd: Best Meditation & Yoga Training Provider 2024 – Korea 46. Higgins Hotel: Luxury Hotel & Conference Center of the Year 2024 - New Orleans 47. The Khyber Himalayan Resort & Spa: Best Luxury Himalayan Wellness Resort & Spa 2024 - India 48. Lower Damgate Farm Cottages and Wedding Venue: Hospitality & Wedding Venue Business Owner of the Year 2024 (UK): Carolyn Wilderspin & Farm Wedding Venue & Accommodation Provider of the Year 2024 - UK 49. H On Mitchell Apartment Hotel: Best Apartment Hotel 2024 – Northern Territory 50. Siete Mares Luxury Suites & Villas: Best Family Friendly Luxury Holiday Suites 2024 – Greece 51. Collector Cottage: Most Charming Country Getaway 2024 - New South Wales 52. Coastal Cottages Northumberland: Best Luxury Dog-Friendly Holiday Accommodation 2024 - Northumberland
Resort & Retreat Awards 2024 | 6 Among hotels in Hampshire, New Place Hotel stands out as a uniquely charming location. Its grade-1 listed manor house is accompanied by 32 acres of picturesque land and sleek, modern rooms, appealing to the full spectrum of travellers. Those seeking relaxation, wellness, corporate events, weddings, and beyond enjoy stylish getaways in this eco-friendly countryside jewel. Most Charming Hotel & Conference Venue 2024 – South East England Surrounded as it is by natural beauty, New Place’s team is keen to preserve it and incorporates sustainability into its day-to-day. Energyefficient systems, waste reduction programmes, and eco-friendly products all contribute to reducing the hotel’s carbon footprint and ensuring it is aligned with both the best industry practices and the wishes of environmentally conscious guests. Farm-to-table dining accompanies these sustainability efforts, making use of fresh, locally sourced ingredients. New Place’s talented team of chefs makes use of seasonal, regional flavours to suit all occasions from leisurely dinners to private meals and eco-friendly corporate events. One of the most magical ways to experience New Place is with a wedding package. With 111 onsite bedrooms, 150 guest capacity, breakfast services, and a lush honeymoon suite, it is a stunning, unique UK wedding venue. The hotel’s dedicated weddings team plans with organisers to fine-tune the event and ensure smooth sailing on the big day. Packages cover everything from reception drinks to buffets and planning assistance throughout. “At New Place, it’s all about you, and we want to make your dreams come to life, so if there are things in the packages you would like to discuss, then we’d love to hear from you and talk it through.” New Place is also well-suited to corporate events in Southampton, and it proudly serves as a Hampshire corporate retreat venue. National and international businesses regularly make use of its secure, modern venues for conferences, training workshops, and team building. Its spaces are flexible, tailorable to any business’s needs, and thanks to New Place’s convenient location near central roads and only 12 miles from Southampton Airport, it’s the ideal corporate event venue. New Place Southampton is a unique, versatile space dripping with history which showcases the best of the Hampshire countryside. The team intends to develop the guest offering with the introduction of a loyalty programme, expanded sustainability initiatives, local business partnerships, and a mobile app to streamline the guest experience. As it progresses and provides yet more memorable experiences, the team will maintain its focus on exceptional service, doing everything they can to make your stay at New Place truly unforgettable. Company: New Place Hotel managed by Legacy Hotels & Resorts Email: [email protected] Web Address: www.newplacehotel.co.uk ew Place is among the best that Hampshire hotels have to offer. Situated near Portsmouth, Winchester, and other historic cities, it sprawls over 32 acres of idyllic land, providing the ideal blend of rural beauty and geographical convenience. The modern rooms, activities, and reservable spaces available provide a wide breath of elegant experiences from luxurious weekend getaways to unforgettable countryside weddings. Located in mews on the manor grounds, accommodation ranges from family rooms to double rooms and New Place’s latest addition, the Franklyn Suite. Rooms may be set up according to bespoke activity planning and are complete with smart controls and high-speed internet access. The team places emphasis on treating each guest with the utmost care according to their needs for that extra personal touch, and it’s even a dogfriendly hotel. Guests won’t have to find board for their canine companions for the length of their visit, just find the right dog-friendly room. “We strive for the highest standards in all aspects of our service. Our guests are at the heart of what we do, so we emphasise personalised services and attentiveness.” This commitment to providing unique experiences extends to services such as custom retreat packages, tailored corporate events, and unique leisure activities. Spa services, fitness programmes and healthy, familyfriendly dining options underscore New Place’s efforts to accommodate every guest, every schedule, and every expectation. Steeped in rich history and full of activities, New Place provides an excellent space and exciting organised recreational activities to suit a family visit. Curated art collections and historical manor tours provide a slice of its past, while outdoor adventure programmes make use of its stunning grounds for plenty of running around. For those seeking the best of the English countryside setting, the cricket pitch and woodland trail certainly aren’t to be missed. N
7 | LUXlife Magazine Best Deluxe Camping Experience 2024 - South Carolina Point South KOA was purchased by the Olendorf family back in 1983 to serve the camping public. KOA provides clean, well-cared-for natural camping environments at over 500 locations in the US and Canada. Here we take a closer look as it wins its sixth title from LUXlife. A KOA Holiday is the perfect choice for overnight or multiple-night stays in the peace and quiet. From premium tent sites and RV sites with KOA Patio® to deluxe cabins and glamping, travellers aren’t short of options when it comes to accommodation in South Carolina. Its glamping facilities are inspired by Frank Lloyd Wright, Erro Saarinen, LeRoy Nieman, combined with the Kampgrounds of American A-frame. The A-frame building defines a chain of franchised campgrounds that have remained an icon of the industry since 1962. In the early 2000s, Point South KOA transformed from an average campground with a national brand logo to having a hospitality-centric goal of serving the upper income camping traveller who has invested in a motorhome or trailer as their second home, a vehicle to live in that is valued in the $200,000+ range. Point South KOA offers long pull-through sites for travellers’ convenience, being 1/8 of a mile from I-95 at exit 33. At the campground, channels of digital cable are available alongside high-speed wi-fi from five independent routers carrying a signal of 200 x 50 at each KOA site. It is a base camp for the great outdoors, with day trips to Savannah, Charleston, Beaufort, Edisto, Bluffton, Wild Life Refuge, and Hilton Head Island, just to name a few. Adventurers, foodies, shoppers, beach bums, and history buffs have plenty of things to do during their stay, including gem mining at Point South Mining Company; wine tasing at any of the six regional wineries; onsite Kamp K9 for dogs and walks; outdoor pool open all year round; pizza and wings delivered to your door; community campfires; and much more. Point South KOA has also been certified as a National Wildlife Habitat, with various species of birds, lizards, turtles, and butterflies that can be spotted as guests explore the woods. Egrets, cormorants, wrens, kingfishers, kill deer, cardinals, and woodpeckers are among species that reside at the haven that is Point South KOA. There is also a 12 acre lake just a short walk past Kamp K9 over the footbridge. Every morning, guests can wake up to the smell and taste of a freshly ground cup of coffee at the Swimming Mermaid Coffee House & Wine Bar. Its coffee beans are carefully selected from a local coffee roaster who makes certain the product is harvested free trade, organic, and bird-friendly. The coffee house is proud to offer blends including medium, dark, decaf, and espresso, with lattes, cappuccinos, iced coffees, and premium hot cocoa also available throughout the day. Ultimately, visitors to Point South KOA delight in their stays at the campground, leaving five-star review after five-star review. One traveller says, “We frequently stay at the Point South KOA, and we always have a good time. The campground is always clean and well-maintained, and the staff is always professional courteous and fun.” Another traveller shares, “Easy to make last minute reservation and they escorted us to our site even though it was after 8 pm. Very friendly and level sites. Quiet campground for easy on and off of 95.” Someone else says, “Absolutely LOVED this KOA. I like that it’s not huge, has lots of shade area, and the landscape/garden area throughout were a nice touch. As I was traveling alone I enjoyed the coffee and wine bar and wings and pizza delivered to your site. Outstanding, friendly staff. Will stop again.” This year, Point South KOA celebrated the impressive milestone of gathering 500 5-star reviews on TripAdvisor from its guests. Point South KOA has also won the Travelers’ Choice Award from TripAdvisor for the 10th consecutive year, and not only were we pleased to present KOA with the prestigious title of Best Deluxe Camping Experience 2023 – South Carolina, but we are excited to see its charm shine for generations to come. Winning a title in the 2024 Resorts and Retreats Awards as Deluxe Camping Experience of the Year in South Carolina for the second year running, Point South KOA is truly an example of excellence and efficient customer services. Company: Point South KOA Contact: William Olendorf Website: https://koa.com/campgrounds/poin tsouth/?fbclid=IwAR1KqOKk9gv9RIo9rGF-HqR L6Is1jJhBCTe503Icq4crlpWLC1vBNz8AdVs
8 | LUXlife Magazine ack in 2018, Louise Monk was walking her dog Archie in the stunning Lancashire countryside when she hit upon an idea. She wanted to showcase the fabulous surroundings that she got to appreciate every day growing up on her family farm. The dynamic duo Louise and Chris had met when they were teenagers, soon falling in love and later marrying. Raising three children, Louise helped Chris run his successful haulage firm - now a large haulage business, Monks Contractors, based in Mellor Brook employing over 120 local people. When the kids were grown, Louise developed a burning ambition to create a signature business herself. Four years later, Everything Retreat opened its doors to visitors for the first time. Louise says, “We are truly blessed to have some of the best views f or as far as the eye can see. I’d completed a hospitality degree whilst bringing up the kids, so it was easy to see the potential to create something amazing on our doorstep. I said to Chris, “I’m going to build lodges on this land and make them so luxurious that people will travel from all over the country to enjoy what we take for granted”. Construction of the first lodges on site was underway when the COVID-19 pandemic threatened to derail plans in early 2021. Fortunately, Louise had chosen to work with the local craftsmen who built her family home. The tea m hatched a plan which involved scheduling work on different lodges simultaneously. Work continued and everyone remained safe. In July 2022, Everything Retreat was ready for business. Today, the site offers luxury accommodation across a total of 12 in dividual lodges. Six Unique lodges themed around some of Louise’s favourite holiday destinations include Itambé (African theme), Koya (Japanese) and Skála (Scandinavian). Add to that, six identical Signature lodges designed to complement the outstanding natural beauty of the Ribble Valley and peaceful nights and chilled- out days are assured. Each lodge features a private hot tub, outdoor seating area and log burner for ultimate comfort. Everything Retreat’s concierge service assists guests with everything from transportation and recommending local attractions, to curating tailored experiences. The team are committed to making every stay an unforgettable experience. Opening on Fridays and Saturdays, the retreat’s aptly named ‘Balance Bar’ offers a range of delicious drinks and refreshing cocktails. There’s also a tantalising menu of dishes made on- site using locally sourced Best Idyllic Retreat CEO 2024 (North West England): Louise Monk Based in the scenic Ribble Valley, Everything Retreat is a luxury hideaway where nature takes centre stage. The brainchild of Louise Monk, Everything Retreat offers stunning lodges and beautiful landscapes, allowing their guests to kick back and enjoy the finer things in life without a care in the world. We take a look at this one-of-akind retreat and Louise’s journey to where she is now. B
Resort & Retreat Awards 2024 | 9 produce. And for those who prefer to din e ‘in-lodge’, Everything Retreat delivers breakfasts, afternoon teas and cheese and charcuterie boards direct to the door. Despite the initial scepticism of neighbours and residents in the are a, the project is a resounding success. With peace and tranquillity being the norm on -site, Everything Retreat enhances the local landscape, putting Ribble Valley tourism on the map for individuals, corporate clients and group wellness retreats. The company has already scooped several accolades including Ribble Valley Innovation in Tourism Award, Star in Tourism, New Business Award, Social Medi a Champion, and LUXlife’s ‘Most Idyllic Place to Stay in Lancashire.’ Currently, Louis e is also a finalist in the prestigious EVA Awards. Louise says, “Our original idea for self- catering lodges moved to a luxury concept very quickly. We want to work with clients to ensure every step of their journey is perfect. Our mantra is ‘everything and more’. We plan to become more and more detailed, offering bespoke packages for events such as private parties, baby shower s, babymoons, proposals and corporate events.” Although the company’s onsite bar and restaurant were not in the original plans, Everything Retreat puts them to good use. Recent events have included live music, garden games, pizza night and barbecues. The company welcomed a ladies’ business networking group, and car manufacturers Porsche and BMW have both hosted events at the site in the same week! Louise says, “We also welcome high net worth individuals and celebrities who appreciate the privacy that the gated retreat offers, they can relax in the knowledge that they can rest and recuperate in seclusion.” Future plans for Everything Retreat are about to get even more exciting. There’s planning permission in the pipeline to convert an existing stable block into a brand-new wellness area. Alongside this converting a house which borders the property is also on the agenda. Louise explains, “We’ve bought a five- bedroomed house adjacent to the existing development which we are renovating. It will have a private garden, a professional kitchen and a swim spa. When it’s ready we’ll host celebrity chef collaborations and private dinners for unique celebrations there.” Where Louise and the team are concerned there’s no shortage of ideas for driving the business forward. Everything Retreat is developing a guest app featuring booking information and guided walks. The company also has an eye on sustainability. In conjunction with the Woodland Trust and local contractors, the development will soon feature ponds, owl boxes, beehives, and a tree-planting initiative is about to go into action. Interested in sampling an Everything Retreat? Contact the team via the company website for more information or follow @everythingretreat on social media. Contact Details Contact: Louise Monk Company: Everything Retreat Web Address: https://everything-retreat.com
Jun22596 10 | LUXlife Magazine Encompassing a meticulous blend of West Indies and coastal-style architecture both inside and out, The Inn at Bald Head Island (Bald Head Island Inn LLC) is comprised of ten luxury bedroom suites that each boast their own full bathroom. Eight of these rooms can be found in the main house, with seven possessing balconies overlooking such sites as the nearby marina and the famous Old Baldy lighthouse. A disability-friendly room is then available on the first floor, complete with a king-sized bed and such accessible amenities as a roll-in shower. The Inn at Bald Head Island’s second floor holds both a seating area and five of these suites, all of which contain king beds for maximum comfort. Going up to the third and final floor, this is where the final two suites in the main house can be found, one possessing both a king bed and a daybed, and the other a king. Each of these rooms also has a flat-screen television, as well as unique furniture that gives every space its own sense of character, something further underpinned by all of the suites being individually named. As for the other two rooms, these are housed in the crofter cottage, with each consisting of king beds that can convert to twin beds, full bathroom facilities, and a sizeable porch/sitting area. Just like the main house, these crofter rooms are complete with the likes of hardwood floors and elements that strike the balance between timeless and modern décor, with each telling its own story and embodying the guiding motto of this luxury B&B - “Timeless Island Elegance” - to the full. The innate elegance here manifests itself in other ways too, such as in the shared dining and social areas that allow guests to interact with one another, something that begins with the full continental breakfast included with every stay. From fresh fruits to pastries, yogurt, muffins, and bagels, oatmeal, and frittatas. The vast selection available here means that there is something for every fancy. A similar approach is taken when it comes to serving the afternoon refreshments, a time when wine flows freely and guests can tuck into the likes of meats, cheeses, and sweets. Jul24005 Best Luxury B&B 2024 - North Carolina On the east side of the Cape Fear River in North Carolina’s Brunswick County is the gem Bald Head Island. A small and relatively remote island village, its tranquil nature is underpinned by the fact that it is only accessible by ferry, and there are no private gas powered vehicles allowed on the island. Nestled in the heart of this landscape in Harbor Village, The Inn at Bald Head Island has been providing remarkable getaways since opening its doors to guests back in 1993. Today, it is owned and kept by Dann and Gail Jackson and their stellar team, who have been upholding its stellar reputation since taking the reins in 2017. “We are always adding new items to our selection of breakfast offerings and introducing new wines, appetisers, or cheeses.” Beyond the borders of this luxury B&B lies the continuation of the perfect holiday experience, with approximately 10,000 of Bald Head Island’s 12,000 total acres made up of largely untouched beaches, marshes, and forests. With 14 miles of beach to explore and serene landscapes aplenty, Dann and Gail afford each guest complimentary access to beach chairs and umbrellas, as well as bicycle hire. Since cars are not allowed here, patrons may wish to hire golf carts to journey around, the preferred method of travel for the village’s locals. Golf carts are more than just a random vehicle choice, as the B&B is situated just a short cart ride from the renowned Bald Head Island Club Golf Course, which is one of the most acclaimed renovated courses across the US and one that any fan of the sport should have the opportunity to play on at least once. This remarkable course and the nature that surrounds it also lends itself to an abundance of natural wildlife environments, housing everything from deer and red foxes through to alligators and a selection of beautiful birds. On top of all of this, every guest can enjoy access to the neighbouring BHI (Bald Head Island) and Shoals clubs, two leading institutions that bring with them a host of first-class activities that range from golf at the aforementioned course through to swimming, tennis, pickleball, and croquet. Several thousand square feet’s worth of fitness facilities and access to a number of remarkable restaurants round out the perks of these memberships, making them one of the defining elements of every stay at, North Carolina’s premier luxury B&B. When it comes to pinpointing other such elements that make this bed and breakfast hotel a cut above the rest, one of the things that its guests enjoy the most is its 21+ adults-only status and the pet-free environment
Resort & Retreat Awards 2024 | 11 that is maintained throughout. These factors guarantee each and every guest can enjoy a truly relaxing experience with a sprinkling of refinement coming as standard. It is this essence that also makes The Inn at Bald Head Island perfect for weddings, where every room can be rented, and a custom package including food and stays worked out. “The outside of our inn is surrounded by beautiful gardens and our wrap-around porches and decks have hanging baskets and rail baskets filled with flowers and flowering vines.” Corporate gatherings are yet another keen area of speciality that Dann, Gail, and the team cater to, with this location serving as the perfect choice for a special and private venue for a corporate gathering or retreat. Not only does the building itself possess all of the modern amenities necessary for nurturing success, but this relaxing coastal accommodation is the perfect backdrop to clear one’s head prior to getting down to business. Just like with weddings, all ten rooms can be rented out at once, or just a few, depending on numbers. Regardless of the reasons for a stay, all staff at The Inn at Bald Head Island remain dedicated to catering to a guest’s every requirement, leveraging their years of experience, warm and personable nature, as well as an unrivalled knowledge of the island in order to do so. This has resulted in a high rate of return guests, something Dann, Gail, and co. are incredibly proud of. Long-time return guests who are huge fans of this destination B&B, or their families and friends, are also invited to browse its online shop, which features the likes of gift vouchers. Just a stone’s throw from a beautiful waterfront that boasts an array of dining and shopping options, as well as a number of nearby sporting activities such as the multi-award-winning golf course, The Inn at Bald Head Island would stand out for its location alone. However, with dedicated owners, an equally impressive staffing team, ten luxurious rooms, and excellent food and socialising options, this bed and breakfast hotel is coastal accommodation taken to a whole new level, a feat which has more than earned it this well-deserved award. Contact: Gail or Dann Jackson [email protected] Company: The Inn at Bald Head Island (Bald Head Island Inn LLC) Web Address: https://www.theinnatbaldheadisland.com
Jun22596 12 | LUXlife Magazine Best Family Beach Resort 2024 – Kenya & LUXlife Hospitality Excellence Award 2024 Mnarani Beach Club Across a sprawling 40 acres of landscaped tropical gardens, the Mnarani Beach Club delights with ocean views and activities to suit guests seeking any kind of holiday experience. Its facilities suit conferences and corporate events, stunning beach weddings, and islandstyle beach holidays, offering visitors a stay that can be as exciting or serene as they desire, while showcasing the unique and memorable beauty of the Kenyan coast. Situated in the cliffs of Kilifi Creek, Mnarani Beach Club offers a choice of comfortable, stylish rooms which provide stunning views of the coast and gardens. In the company’s words, “Travel is a gift. Journeying to unique and wonderful holiday destinations brings us closer to the fascinating cultures and beautiful people of new lands; and opens our eyes to the remarkable beauty of the natural world.” With this in mind, it allows convenient access to the breathtaking Kenyan coast and immerses guests in the comforts and excitements of its unique and vibrant culture. Due to recent renovations, the accommodation is more modern and well-equipped than ever, featuring rooms with views of the pool, creek, and stunning gardens, offering a variety of atmospheres for guests. At Mnarani Beach Club, an unparalleled guest experience awaits, guided by a commitment to personalised service. This means tailored experiences for guests, including airport transfers and bookings for local excursions. The staff is ready to assist, and encourage visitors to make use of their expertise and local knowledge to enhance their trip. Among the many attractive features of Mnarani Beach Club, its various activities and local excursions stand out as a reflection of local culture and makes the best possible use of its coastal surroundings. Coconut bowling and Swahili language classes provide a taste of the local culture, while water aerobics and yoga sessions cater to the fitness and relaxation enthusiasts. Releasing muscular tension against an ocean backdrop makes for a memorable start to Wednesday mornings and is often a fan favourite among guests. For an added layer of excitement and the option of family-friendly fun, a frequently updated schedule of events is available. Guests can enjoy a variety of notable festivities, including DJs and live entertainment, children’s activities, wine tasting, and beach games.
Resort & Retreat Awards 2024 | 13 “Each month sees a new, jam-packed calendar of events, carefully planned for guests’ enjoyment. Activities cater to all ages; we choose a variety so there’s always something that appeals to everyone.” It has also partnered with 3 Degrees South to provide onsite sailing and water sports activities. As a Royal Yachting Association training centre, its activities are tailored to every guest from beginners to experienced sailors, allowing everyone to safely explore the Indian Ocean’s clear, multihued waters for a once-in-a-lifetime trip. The dining experience further enhances a stay at Mnarani Beach Club, providing delicious food with a touch of Kenyan influence. The menu is extensive, with the bar and restaurant offering a luxurious atmosphere, and the Friday beach BBQs being a consistently popular highlight. From buffet-style meals to an à La Carte menu, the selection is carefully curated to reflect the regional palate. “Our chefs take great pride in the excellence of the culinary delights they prepare. Only the freshest ingredients are used and ensuring that everything looks beautiful is a priority.” One of the best and most exciting aspects of Mnarani Beach Club is its location. Being nestled in the Kenyan coast means convenient access to a plethora of local towns. Guided tours take guests to local landmarks and heritage sights for “a multifaceted adventure that goes beyond the ordinary.” Nearby towns provide a slice of Kenyan life, full of bustling markets, Swahili architecture, pristine beaches, and the chance to be immersed in the culture, learn local dances, and more. The beach club provides the ideal hub for exploring and experiencing some of the country’s most spectacular sights and sounds. Mnarani is proud to host many weddings, serving as the beautiful backdrop to each special occasion. Beneath a white linen canopy with light shimmering off the water, it imbues the ceremony with a unique magic. The resort delights in hosting weddings, particularly those that complement a Mnarani honeymoon perfectly. Candlelit beach dinners, journeys through the mangrove forest, dips in the clear sea – there are so many lovely ways to unwind in the tranquil grounds after a memorable celebration. “A wedding day can feel like a whirlwind filled with lace, flower petals, sparkling bubbly, and perfect style. While each moment is one you’ll cherish for the rest of your lives, you can’t help but look forward to that sweet break, those few days or weeks that can be all about you and your significant other.” For those seeking corporate events in Kenya, the conference centre is located conveniently near the facilities and includes access to the resort grounds and outdoor space. There is room for up to 400 guests or delegates, and the executive boardroom serves as an elegant space for strategic sessions with the team. With multiple venues, Mnarani provides the ideal space for events of various sizes and levels of accommodation. Visitors enjoy plentiful parking, Wi-Fi connection, and air conditioning, while organisers and event leaders benefit from stationery, a projector, and other crucial equipment for delivering first-class presentations and conferences. Events are fully catered for, with options for either a self-service buffet lunch or a set menu based on the number of guests. Morning and afternoon tea and coffee is available, as well as meals tailored to suit the needs and preferences of visitors. “Tell us what you would like, then simply sit back while we take care of business.” The corporate events offering is completed by the range of team building activities available to organisers. Mnarani’s understanding of corporate goals shines through these activities, which take place both indoors and outdoors, and some even take advantage of the water. These may bring teams together, strengthen connections between members, and help their members align with specific corporate goals or culture. Alternatively, they’re the perfect way to reward a team and round off a day of hard work. Mnarani Beach Club is the epitome of understated luxury. Its nook of coast and beautiful gardens are a sight to behold, while guests enjoy the excitement and relaxation of the resort’s day-to-day. It is a jewel in the Kenyan coast, and it caters to any guest’s needs. No matter who you are or why you’re going, a breathtaking stay is the Mnarani guarantee. Contact Details Contact: Jennie Nelson Company: Mnarani Beach Club Web Address: www.mnaranibeachclub.com
Jun22596 14 | LUXlife Magazine Below the cloudless, bright blue skies of Palm Springs lies the hidden oasis resort The Hacienda at Warm Sands. Enveloped by a luscious green privacy hedge, The Hacienda at Warm Sands promises its guests a private, exclusive space that has successfully solidified itself as a world-renowned resort favourite. The Hacienda at Warm Sands is considered the longstanding favourite Palm Springs gay resort by a loyal clientele base of discerning travellers coming from all over the world. The resort has been consistently recognised in prominent mainstream and gay travel publications for its reputation of being the best of the best. What’s more, the resort has held several moving same-sex wedding ceremonies, with some even performed by the City of Palm Springs Mayor Pro Tempore. The resort has more than 10,000 square feet of pool-side terraces, shared by only ten suites facing into one of its two large swimming pools. Lounging poolside on ultra-padded chaise lounges, guests are invited to shed the stresses of the outside world and lose themselves in the everchanging, 180-degree unobstructed views of the enthralling San Jacinto Mountains. Guests favour The Hacienda at Warm Sands for its private oasis ambiance, further amplified by its Southwestern US desert landscape, alongside soothing water features, Saltillo-tiled patios and walkways, outdoor fireplace, whirlpool spa, and two separate swimming pools. “We advise all our guests to ‘forget about the stress of the world outside’, James tells us. “Once you walk onto the tranquil grounds of The Hacienda at Warm Sands, you will forget about the world outside our entrance gate.” Creating such a space for guests to shed their worries is important when curating the perfect resort experience but is imperative for resorts such as The Hacienda at Warm Sands, who cater to gay male travellers. Palm Springs is known for hosting a vibrant LGBTQ+ community that found its roots in the Golden Age of Hollywood. Now, it is estimated that 40-50% of Palm Spring’s residents are LGBTQ+, and the city made history in 2018 by electing the first all-LGBTQ+ city council in the United States. Jul24007 Luxury Gay Resort of the Year 2024 – North America The Hacienda at Warm Sands is an intimately sized deluxe resort that specialises in providing high quality services to a clientele base of gay males. The resort is located a mere stone’s throw away from the hustle and bustle of downtown Palm Springs, though you wouldn’t know it once you enter the resort, nestled amidst the serene views of the San Jacinto mountainside. As The Hacienda at Warm Sands is named in the Resorts and Retreats Awards 2024, we catch up with Owners James Moje and Maurice Minno to learn more. From hosting Dinah Shore Weekend, the world’s largest lesbian event, and numerous Pride celebrations, to boasting a plethora of LGBTQ+- owned restaurants, shops, and clubs, Palm Springs is an LGBTQ+ oasis just waiting to be explored. So why not book into The Hacienda at Warm Sands? The resort promises to deliver a new way of understanding the luxury gay resort experience, providing its guests with a calm and nurturing environment. Alongside this welcoming atmosphere comes a dedication to delivering personalised touches that makes each stay at The Hacienda at Warm Sands one that cannot be forgotten. The resort values the creation of what it called “Hacienda Moments,” which are intended to surprise guests, bring out big smiles, and foster lasting memories to be cherished forever. Whether it be locating and displaying photographs of precious pets in the suites of homesick owners, or providing specific foods, beverages, and flowers upon request before arrival, the team at The Hacienda at Warm Sands are committed to delivering to each guest nothing but the best. “What sets The Hacienda at Warm Sands distinctly apart from others is our legendary reputation for consistently delivering pampered, yet unobtrusive personal service by our experienced, professional staff who expertly provide “Hacienda Moments” of anticipatory yet unanticipated services to each of our guests,” says James.
Resort & Retreat Awards 2024 | 15 In alignment with its preference for personability, The Hacienda at Warm Sands proudly maintains an impressive one-to-one guest room to staff ratio. This ratio is matched only by the most upscale, luxurious, five-star leading hotels around the world. Such a ratio allows The Hacienda at Warm Sands to continually deliver unparalleled pampering services and exceed guest expectations with every guest, every time. What makes this model so successful is the stellar team at The Hacienda at Warm Sands, who are not only long-tenured industry professionals, but also who share the same passion for supplying superb services to guests. Employees of The Hacienda at Warm Sands are highly skilled and adept at being attentive without being intrusive. Possessing long-term staff who continually display a passion for their work can be a rare feat, particularly within the resorts and retreats industry. Driving employee satisfaction can be difficult when faced daily with unpredictable situations and unprecedented challenges. Employers must continually review their operations, adjusting where necessary to ensure that the entire team feels happy and valued within their roles. This was especially noticed when The Hacienda at Warm Sands was faced with the limitations of the COVID-19 pandemic and its subsequent lockdown. With social distancing measures in place, The Hacienda at Warm Sands was closed to the public, meaning that its employees were left without work for a time. With no steady income or career stability, the team feared their uncertain futures. This fear deeply unsettled the resort’s owners, Maurice Minno and James Moje, who did not find the situation fair for their exceptional employees. In response, the owners contacted each member of staff, ranging from house keepers to service providers, with happy news. Maurice and James told their employees that they were still needed at The Hacienda at Warm Sands, although their positions had altered slightly. For the time being, employees were to remain safe at home until restrictions were lifted; while still receiving full pay, health insurance, and the equivalent to the tips they would have made during the season. This commitment to enhancing the lives of its employees, no matter the profit, is exactly what sets The Hacienda at Warm Sands aside from its competitors. When looking at luxury establishments such as The Hacienda at Warm Sands, the ways in which employees are treated speaks volumes for the establishment’s internal culture. An additional factor that speaks volumes for any resort is the return rate of its guests, alongside reviews of their previous experiences. The Hacienda at Warm Sands boasts a return rate of over 63% across its diverse clientele base, with backgrounds as corporate executives, professionals, high level government officials, members of royal families, and noteworthy entertainment industry artists. The resort holds a remarkable five bubble rating on Trip Advisor, with over 650 glowing reviews that rave about the cleanliness, professionalism, and accommodating employees at The Hacienda at Warm Sands. “After 20 years of staying at The Hacienda at Warm Sands, I can safely say that this is not just the best resort in the Palm Springs area, but one of the best anywhere in the world,” writes Thomas. “The amenities and services are impeccable and the attention to detail is superb.” “As always, The Hacienda at Warm Sands does not disappoint,” says KJ. “This is by far the most pristine, clean, and peaceful resort accommodation in the city. The staff and management are first rate and continue to add nice little perks to make guests feel special and pampered. Interesting to note that the little suggestions I have made in the departure survey have been implemented. They really listen. We highly recommend this establishment when visiting Palm Springs!” “I had an amazing experience at The Hacienda at Warm Sands,” reports Christopher. “The property grounds, accommodations, and staff were top notch and made me feel welcome and at home. This was my first trip to the Palm Springs area from Chicago and it won’t be my last! I won’t hesitate to stay here again; it is truly a five star experience all around.” With such glowing reviews, exemplary employees, and an ardent attention to detail, it is no surprise that The Hacienda at Warm Sands has been recognised as The Luxury Gay Resort of the Year 2024. The remarkable team have gone to great lengths to ensure that each stay at the resort is one of comfort, luxury, and authenticity. If you are interested in visiting The Hacienda at Warm Sands, visit the resort’s website now. Company: The Hacienda at Warm Sands Web Address: https://thehacienda.com Phone #: +1 – 760-327-8111
16 | LUXlife Magazine e can’t have it all, but the newkings boutique hotel certainly does! Situated in the lively seaside suburb of Sea Point, Cape Town, the boutique hotel is at the epicentre of the thriving culture that Cape Town is known for. With the striking views of the Lion’s Head mountain, Signal Hill, and Table Mountain to one side, and the vast beauty of the Atlantic Ocean to the other, guests are spoilt for choice between gorgeous landscapes and seascapes. The newkings boutique hotel is owned by Romao da Luz, who originally bought the block at 94 Regent Road in Sea Point in 2000. Romao then demolished the existing buildings on the site in 2006 to build the Piazza da Luz, an eight-story shopping mall known for its variety of shops, wellness facilities, salons, and cafes. Originally, Romao planned to add apartments to the building but was faced with an unusual prospect in 2010. The World Cup was being held in South Africa, and the country faced an accommodation shortage as tourists flocked to watch the Cup. Seizing the opportunity, Romao instead refurbished the 3rd to 5th floors of the mall into a 41-bedroom hotel, ready to house the travelling fans. He Best Boutique 4 Star Hotel 2024 – Cape Town Cape Town is the city with something for everyone, from impressive mountain ranges and an idyllic coastline to a thriving culture and a cosmopolitan city centre. With countless excursions to do during the day and a vibrant nightlife after dark, it is no wonder that the city is quickly climbing the ranks of the best getaway spots. As Cape Town gains popularity amongst tourists, the city’s luxury hotels are finally receiving the recognition that they deserve. Here, we take a closer look at the newkings boutique hotel, a rising four-star hotel that has been awarded a title in the Resorts and Retreats Awards 2024. named his accomplishment the newkings boutique hotel as a homage to the Kings Hotel that had been built on that very site many years ago. In a competitive industry, it is important to locate and refine the features that set your hotel apart from the rest. We catch up with Jonathan Lechtman, the Sales and Marketing Representative for the hotel, and ask him just what makes the newkings boutique hotel stand out. “In this ever-shifting landscape that makes up the hospitality industry, we’re trying not to be just one of those massive, faceless hotels that you struggle to remember anything about after your stay is over,” he says. “But what really makes us stand out from other hotel brands? It’s our own blend of luxury and local flavours. We’re not trying to be a posh hotel that could be anywhere in the world – we’re proudly Cape Town and we want to showcase that. You get all the modern bits and bobs you’d expect, but with a real taste of what makes the Mother City stand out.” The hotel boasts fast Wi-Fi throughout the building, smooth check-ins, and fully equipped board room situated in a private area at its restaurant, Zest, giving guests the opportunity to catch up with any necessary work whilst enjoying the superb facilities. Not only that, but the hotel is sure to work alongside Cape Town businesses for products and showcases local artists in its décor to ensure that it remains as local as possible. This is the perfect blend of luxury and local, giving guests an all-encompassing experience. Jonathan explains that it is the little things that stand out to guests, and that the newkings boutique hotel is all about the personal touch. From making sure the pillows are just right and that the breakfast is appetising and plentiful each morning, to helping visitors organise their itineraries and excursions, guests are guaranteed continual support and care for the duration of their stay. “Personalisation is the name of the game now,” he says. “People don’t want a one-size-fits-all holiday anymore, do they? So, we’re all about tailoring everything to what our guests fancy. Bespoke packages, personal shuttle services – you name it, we’ll try our best to sort it.” This dedication to providing excellent vacation experiences to guests is in total alignment with the newkings boutique hotel’s core values. Above all else, the hotel strives to provide premium quality services, ensure that guests feel completely at home, and look after our planet whilst doing so. The hotel is continually pushing to go the extra mile when it comes to the quality of its service. Ultimately, the newkings boutique hotel hopes that each guest leaves the hotel enthralled by the services and desperate to W
Resort & Retreat Awards 2024 | 17 return. This goes hand in hand with the desire to ensure that guests feel at home during their stay. Each guest that walks through the hotel doors is treated as if they belong at the hotel and encouraged to treat it as an extension of their own home. Alongside providing stellar services to its guests, the newkings boutique hotel also strives to do its bit in looking after the planet. The hotel is always looking for new eco-friendly initiatives to take part in, hoping to make its operations greener and leave a smaller footprint on the world. “It’s not always easy, but by threading our core values into everything we do, we make sure that our guests have the best, and most sustainable, experience possible when they stay with us,” says Jonathan. “The term ‘second home’ gets thrown around a lot in this industry, but that is honestly our goal!” Of course, upholding such strong core values can only be made possible when the entire team shares the same vision. The newkings boutique hotel is sure to provide hands-on training from day one to its employees and strives to create a conducive working environment for all. The team leaders are always on hand to help employees, whether that be with their workload or their personal life, enabling a strong trust to be established across the team. Additionally, management works to keep the team motivated and productive by celebrating the good work too, as many employees find that they produce a higher quality of work when feeling valued in their role. When we care about what we do, we achieve so much more. This culture is much more feasible when hiring the right staff for the positions, a process that the newkings boutique hotel takes very seriously. “We’ve got the right mix of people where we work, with all sorts of backgrounds and skills,” says Jonathan. “When it comes to hiring, we don’t just look at CVs. Sure, experience is important, but it’s not everything. We’re after people with the right attitude – folks who seem to genuinely care about hospitality and have vigorous energy in everything they do.” Throughout the hiring process, candidates are challenged so that the newkings boutique hotel can get a proper sense of their capabilities. Through in-depth conversations and constructing fake scenarios, candidates can display their personability and ability to handle tricky situations. The newkings boutique hotel looks for authentic employees who can think on their feet and bring their own personality to the role, rather than robots following a pre-written script. Having an expert team of staff on hand is crucial to the growth of a hotel, which is exactly what the newkings boutique hotel is pushing for. “The hotel will be undergoing a refurbishment within the upcoming few months, with a new look and feel to the rooms,” Jonathan tells us. We at LUXlife eagerly anticipate the refurbishment of the already magnificent building and the unimaginable splendour that the hotel plans to add. As a company that takes enormous pride in providing a high level of luxury to its guests, we are certain that the future is bright for the newkings boutique hotel. The newkings boutique hotel is a centrally located four-star establishment that promises to deliver five-star services to its discerning clientele base, with no efforts spared in doing so. Surrounded by gorgeous views of Sea Point, the mountain range, and Atlantic Ocean, the hotel truly offers it all. Of course, that is without mentioning the devoted team working tirelessly behind the scenes to ensure that each stay at newkings boutique hotel is one to be remembered. It is for these reasons that LUXlife is thrilled to award newkings boutique hotel the title of the Best Boutique 4 Star Hotel 2024 – Cape Town. If you are interested in getting a taste of the vibrant Cape Town culture, why not do it in luxury at newkings boutique hotel? Visit the hotel’s website now to learn more. GDS CODES NOW AVAILABLE The newkings boutique hotel is now accessible through the Global Distribution System (GDS) under the HotelRez chain code (Hotel Rez), making booking our accommodations much more convenient for all you travel agents. This is just another step in our journey of commitment to exceptional service and luxury. Agents can now easily book with us using the following GDS codes: • Sabre – 609254 • Apollo/Galileo – I4297 • Worldspan – CPTNK • Amadeus – CPTNKB Contact: Jonathan Lechtman Company: the newkings boutique hotel Web Address: https://newkingshotel.co.za
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