Spring 2020

30 Dec19029 Up on the Roof When roofs gowrong, it’s a problem that must be dealt with decisively and swiftly by skilled professionals. Located in the South-East, Mason and Sons Roofing have roofing in the blood, with five generations each committed to keeping families safe and dry. Having achieved incredible success in LUX’s Global Excellence Awards as the Best Family-Owned Roofing Company - South East England, we turned our eyes to the Surrey firm to find out more. For over twenty years now, Mason and Sons has been a constant of the South-East, providing excellent service to its clients. The origins of this roofing firm, however, can be traced across borders and all the way back to 1929 when 29-year-old Percy Mason journeyed to Africa’s gold coast to carry out extension work. His return to England brought with it the epitome of excellence when it comes to roofing, with he and his team proving themselves particularly adept with Westmoreland slate and pinion pantile. Nearly a century on from this extraordinary venture, and a Mason still winds his way through the Surrey countryside, sorting out roofing problems of all sorts. Lawrence is incredibly proud of the strong heritage that lies behind the family, and determined to keep it going for the next generation. He and his team have handled a great variety of work, from the domestic to the commercial, from churches to schools. Some celebrity housing boasts his skill for keeping the wet out and the dry in. Mason and Sons has grown over the years, adapting to the wide range of services that a roofing company needs to provide. This means that the team is not only dedicated to their customers, but able to provide most of the services that are necessary on a project, ranging from roofing services to property maintenance and restoration. To ensure that every customer need is satisfied, the team offer a 24-hour emergency service line with no hidden fees or costs, as well as works guarantees and reports. Those looking to find a roofer to rely on will be glad to turn to Mason and Sons, with all their estimates provided free of charge. For those looking to buy a house, the chance to get a roofing report completed gives customers further satisfaction in terms of quality. This committed customer-focused attitude stems from the company’s mission to be the best it can, striving to improve continuously. It’s a credit to the company that it can provide such exceptional service to customers, yet still want to go above and beyond. When it comes to the best possible service, the team at Mason and Sons always endeavour to achieve as much as possible, no matter what the conditions. While working through the wet and stormy days might not seem like anybody’s idea of luxury, it means that the clients are able to relax into a world of comfort. They can rest, secure in the knowledge that Mason and Sons will solve any problems that arise. As a family-run firm, the importance of the team is key to the close-knit and friendly atmosphere of the company. A happy team allows them to provide the best possible service to clients. In the future, the firm hopes to grow even bigger, spreading its ambition for excellence deeper into the South-East and beyond. Charity work is something that really appeals to the firm, with contributions and sponsorships already a major part of what the company does. Expanding the company would allow the team to give more to those all-important worthy causes. Finding the right roofer, able to guarantee the height of luxury, is no mean feat, but Mason and Sons make it look incredibly easy. For those who use them, they’re simply the best, and it’s no difficult to explain why. It’s in the blood. Company: Mason and Sons Roofing Contact: Tracey Pestell/Lawrence Pestell Website: masonandsonsroofing.co.uk