Spring 2024| 15 Holistic Detox and Wellness Experiences Located in the scenic Essex countryside, Glass House is a purpose-built detox and wellness retreat dedicated to setting individuals on the path to a healthier, fitter, and more relaxed life. Inside its crystal glass facility, guests will rediscover their sense of self and embark on a unique wellness journey. Offering progressive fitness classes, invigorating spa treatments, and nutritious food, Glass House ensures guests leave with a renewed sense of purpose and a deeper understanding of wellbeing. Recognised in the LUX Leaders of Luxury Awards as this year’s Best Detox & Wellness Retreat – East of England, we speak with Charlotte to find out more about this tranquil facility. At this rural London retreat, visitors will discover a wellness sanctuary where they can escape from the stresses of daily life. Glass House strives to enhance guests' health and wellbeing, providing them with a peaceful space to unwind and fulfil their individual wellbeing goals. With the retreat’s eco-friendly design and world-class facilities, guests will find everything they need to recharge and truly relax. The innovative facility embraces natural light with floor to ceiling crystal-clear glass and utilises solar panels, a ground source heat pump, and rainwater recycling technology. Founded in 2019, Glass House is the vision of Joy Jarvis whose passion for wellness, plantbased nutrition, and fitness has fostered customer loyalty and resulted in sustainable success. Supported by her diligent team, it is Joy’s mission is to provide guests with a holistic wellness experience through the retreat’s modern facilities and exceptional services. Individuals, couples, and groups of all ages can visit Glass House for a luxurious spa day or up to a three-week stay. Its 21-room hotel focuses on quality over quantity, offering guests a personalised and revitalising stay. With over 50 staff members, the retreat trains employees to the highest standard and can ensure a fivestar service across all areas of its operations. Selfcare remains the primary focus and in this magnificent facility, visitors will discover a quiet space ideal for personal reflection. Glass House prides itself on offering an extensive range of state-of-the-art facilities, including a heated leisure pool, natural swimming pond, outdoor wellness dome, Finnish sauna, modern gym, studios, and the listening room. Outside in the freshwater swimming pond, guests can enjoy an invigorating dip before warming up in the nearby sauna. In its modern studios, the retreat offers a variety of fitness and mindfulness classes, aimed at promoting a healthy body and mind, such as sessions for cardio, strength training, flexibility, and mindfulness. Charlotte Karbaron, General Manager, shares, “We also offer a service called The Listening Room, which is a safe space for clients to talk to a member of our wellness team about issues they may be experiencing. We operate a nonjudgmental service where clients are free to be open and explore their thoughts and feelings. Talking through issues that are weighing us down, no matter how seemly small, can open us up to new experiences and opportunities, and there are plenty of those to enjoy at Glass House Retreat.” At Glass House, its hardworking team is dedicated to exceeding guests’ expectations and going above and beyond in their service. Communication is a key element of the business, and Charlotte ensures that all staff are aware of the retreat's purpose to support guests on their personal wellness journey and create lasting memories. Glass House is highly skilled at tailoring its approach to every individual, whether that be through its classes, treatments, or dietary requirements. Guests reside at the heart of the business and the team is passionate about making a meaningful impact on the lives of their clients. Charlotte says, “My advice to businesses is that they must be adaptable to change. When dealing with guests’ requests, you must be able to think on your feet. Another piece of advice is to be genuinely interested in working in the hospitality industry. For example, if a guest is not greeted with a warm welcome as first point of contact, this might cause an unhappy snowball effect for the rest of their stay. What sets us apart is certainly the relationship with the team members. In our induction process, all team members are scheduled to spend time in each department and receive an individual training plan delivered over a two-week period.” Most recently, Glass House is exploring the concept of bespoke menopause retreats. Menopause can be an overwhelming period of a woman’s life and by curating a program of alternative therapies, the retreat can help guests through these physical and emotional changes. With many treatments and therapies now available, Glass House looks forward to being a part of this movement over the coming year. Glass House is a luxurious detox and wellness retreat that strives to help guests incorporate self-care into their lives. Inside its beautiful facility, visitors can leave behind the stresses of daily life and embrace relaxation in a rejuvenating environment. With its many offerings of energising classes, spa treatments, and nutritious food, Glass House delivers an unparalleled holistic wellness experience and has received this year’s award for Best Detox & Wellness Retreat - East of England. Contact: Charlotte Karbaron Company: Glass House Retreat Web Address: www.glasshouseretreat.co.uk
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