20 | LUXlife Magazine - Style & Apparel Awards 2022 t’s no secret that the business world is realising that customer expectations are changing, and indeed those changes have only been accelerated by the global pandemic. People want convenience, they want businesses to cater to their schedule and work pattern. Tech-Tailor has thrived in this new world, with a service that caters to the customer first and foremost. For Premjeet, this was vital for distinguishing the company from a competitive arena. “Customers are able to order tailored clothes from the comfort of their homes with an assurance of a well fitted tailored garment delivered within 10 days. Customers can also browse through a fabric collection of over 2500 fabric options without having to step out of their comfort zone. The ‘customer’ is at the core of our tailoring service, and we want to make sure every customer is happy shopping with us.” Covering both the major B2C and B2B markets, as well as catering to both feminine and masculine styles, Tech-Tailor has specialised in delivering incredible quality garments with flexibility – a potent combination in today’s business climate. “We use fundamental of body measurements n a deep study of anthropometric data. This helps us to deliver tailored clothes first-time-right to both online and offline customers. Convenience to our customers is critical part of our service. We maintain customer’s database of measurements n this helps us to service them even faster for their follow up orders. This also helps us to make variety of garments without having to measure them repeatedly every time,” Premjeet adds. In addition to those efforts, Premjeet has ensured that Tech-Tailor stands apart through its lean operational model, focusing on local orders and local textile sourcing. “We work with a set of nominated vendor networks in each city which helps us maintain operational efficiency and control over our costs. Each technician who visits the customer is also responsible for delivery of the garment so that there’s no breakup of communication from order booking till delivery. We’ve mastered the art of being first-time-right approach. Our garments are delivered completely finished. Rarely do we need any alterations, and this helps us speed up deliveries – which earns our customer’s appreciation.” There’s certainly an essence of Tech-Tailor that seems way ahead of its time. While there are custom tailoring options on the global market, they’re rarely as bespoke to the customer. Premjeet agrees entirely, as sees the business model as both future proof and scalable. “Bespoke clothes will be the centre of fashion in times to come. Fast fashion is not sustainable in long run n will soon be dropped off from menu of bigger brands. Custom tailored clothing will become more popular as the customer can design fashionable garments on their own without having to wait for a brand to introduce something new in retail.” Best Home Visit Tailored Garment Company - Karnataka The style and apparel industry is adapting, evolving and developing rapidly, and will continue to do so for years to come. Tech-Tailor has entered the industry with a truly distinguishing offering: on-demand, home delivery tailoring service. Following the company’s success in the programme, we spoke with Founder Premjeet Singh to find out more. Indeed, when it comes to the future, Premjeet and Tech-Tailor have big plans. “We’ll be launching our tailored clothing service abroad through online booking. This d2c website will help customers globally with our competitive pricing. We’re also working on thermal imaging options for measurements which are non-touch and respect customers’ privacy. This technique will help speed up mass measurements for mass customisation typically suited for institutional and corporate sales.” Company: TECH-TAILOR SOLUTIONS PVT LTD Name: Premjeet Singh, Founder Email: [email protected] Web Address: www.tech-tailor.com Address: No. 408, 7th cross road, Koramangla 4th block, Bangalore 560034, Karnataka, India. Telephone: +91-9731611447 I
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