Summer 2018

As its name suggests, THE VIEW Lugano has certain characteristics which make it entirely unique, including several breath-taking views from every room over the bay of Lugano and surrounding mountains, as well as a magnificent design concept that makes a guest feel like they are on board a luxury yacht. Nestled in the hills overlooking the beautiful Lake of Lugano, the 18 superlative suites are all decked with marine teak floors and fine furnishings and have large balconies overlooking the city, the lake and the mountains beyond. Attracting visitors from across the globe, the award- winning Spa includes a Himalayan salt room, a Kneipp circuit, saunas, Turkish baths, an indoor pool, a vitality pool, a state of the art Technogym fitness room and Valmont signature treatments. The Fine Dining Restaurant, under the guidance of Chef Mauro Grandi, offers Mediterranean dishes with a modern twist, an excellent wine menu and a terrace with a Pommery Champagne lounge. Open all year round, THE VIEW Lugano also offers its guests courtesy E-Smart cars or electric bicycles house throughout their stay. Thanks to the many awards that THE VIEW Lugano has won since it opened in 2016, guests come from all the world to experience this unique location, the highest standards of service and the charm of the Italian influenced region of Ticino. When a guest first enters THE VIEW Lugano, all employees go the extra mile to ensure that their first impression is memorable. The team provides visitors with a tailor-made experience offering a variety of services to ensure a unique and memorable stay. Choices include a selection of amenities and bed lines, a pillow menu, a personalised in-room bar, as well as a butler service, fast Wi-Fi, large interactive flat screen TVs and an I-pad to control the rooms many features. Furthermore, every client visiting THE VIEW Lugano, will be asked for their preferences before arrival so that as soon as they check in they feel completely at home. Guests are met as soon as they arrive and are accompanied to reception or directly to the room if requested, for check in. Embedded in the company ethos, there is a clear mission statement and training of personnel is ongoing and continuous. As part of the Planhotel Hospitality Group, there is ample opportunity for personal growth for employees. Additionally, THE VIEW Lugano is the only 5-star contemporary design boutique hotel in the area providing tailor-made services to ensure a completely unique stay. The company staff endeavour to be ahead of the trends of the industry and to set new ones. Today, guests search for an all-encompassing experience where attention to detail goes hand in hand with care for the environment and a new concept of hospitality. At THE VIEW Lugano, staff focus on certain aspects introducing the latest technologies, such as an in-room automated system controlled by an I-pad and an on-line system to personalise each stay. Ultimately, the team THE VIEW Lugano never lose sight of the fact that its purpose is to meet the needs of all its guests, meaning that staff also maintain a more personal service for those who prefer a more classic hands-on approach. The most important aim is to provide clients with whatever service they require. Spectacular Service Alongside a RemarkableView Retreat THE VIEW Lugano, is an elegant 5-star contemporary design boutique hotel, member of the prestigious ‘Small Luxury Hotels of the World.’ We profiled the venue as we look to gain an insight into the aspects of the hotel which are enticing to guests from all over the world. Company: THE VIEW Lugano Contact: Nicoletta Gianni Address: Via Guidino, 29, 6900 Lugano Paradiso, Switzerland Phone: 00 41 91 210 0000 Website: www.theviewlugano.ch 1805LU03