26 | LUXlife Magazine rom old time favourites such as bhunas and jalfrezis through to its signature specials, each course served at Orissa Premier Indian Dining remains true to the establishment’s vision of bold flavours and exquisite presentation. With dishes made from the highest quality local ingredients as far as possible, and everything from meat to drinks sourced responsibly, every item on this menu is the culmination of the best possible flavour combination. Unapologetically, this is reflected in the prices, making Orissa a premium establishment. Innovating constantly and pushing the skill and creativity of its immensely talented head chef to the limit, a significant portion of Orissa’s customer base is comprised of existing customers who return time and again for this slice of unique Asian authenticity. To cater to this demographic, the restaurant rewards customer loyalty, offering them a more personalised service and the option to hold special events at the restaurant. Returning customers are then reached out to with updates and promotions via social media and email marketing channels. Customer feedback is prized and acted on quickly at Orissa, with the team here using these responses as opportunities to further improve their service and the cherished relationships they share with customers. These relationships are key to generating long-term revenue for the restaurant, something that is becoming increasingly difficult across the sector as a result of the economic fallout from the pandemic. Having been closed for an extended period a few years ago due to Covid-19, many tenured staff members were forced to depart the restaurant. To ensure its consistently high standards did not dip, Orissa began driving its recruitment and training initiatives, something that continues to this day. This can be seen in it having implemented a standard operational procedure, which has been meticulously streamlined and simplified to make sure that staff understand it holistically and can apply it effortlessly to every guest. The results of such an initiative are reflected in the restaurant’s reviews, with it currently boasting a perfect 5/5 average score on TripAdvisor from more than 330 reviews. Expanding further on its robust training programmes, a restaurant spokesperson tells us, “training starts before staff are even allowed on the restaurant floor, ensuring a consistent service experience for diners. We also make sure staff are happy and take on all comments, whether positive or negative, so our training can be tweaked and improved as necessary.” In a similar vein, when it comes to recruitment, young and Best Upscale South Asian Dining Venue 2024 - North West Leicestershire Fine Indian dining restaurant Orissa Premier Indian Dining Ltd, formerly The Turks Head, opened its doors back in May 2019, with a view to offering the people of Castle Donnington and the surrounding areas a new gold standard in the field of authentic Asian and creative Indian dining. Having removed both Indian and Bangladeshi food from the constraints of tradition, the team at this Indian restaurant in Leicestershire have blended traditional Asian flavours with the culinary styles of the West, highlighting their ethos of development and creation and refusal to stand still. experienced individuals alike are drawn to Orissa due to its vigorous training and pay, which both exceed industry standards. For a little over five years now, Orissa has expertly struck the balance between a traditional restaurant operation and a modern dining establishment, focusing just as much on the social aspect as the food to attract the next generation of diners. Doubling down on this area is the restaurant’s definitive plan over the next couple of years, with the team preparing to generate more social content on the likes of TikTok and Instagram, such as staff profiles and behind-the-scenes videos, to further elevate the fine dining experience it provides to customers. Balancing tasty takeaway, à la carte, and drinks menus with contemporary surroundings and a warm and friendly atmosphere, those in search of the premier Indian restaurant in Castle Donnington need look further than Orissa Premier Indian Dining Ltd, an establishment that is certain to provide an authentic and creative Indian dining experience like nothing else that can be found for miles around. It is for these reasons that we proudly champion Orissa as the Best Upscale South Asian Dining Venue 2024 - North West Leicestershire. Contact Details Contact: N/A Company: Orissa Premier Indian Dining Ltd Web Address: www.orissadonington.com F
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