Top 10 Hospitality Leaders 2024 life M A G A Z I N E Delightful Wine Tours that Support Local Business Recognised as one of our Top 10 Hospitality Leaders 2024, Cork & Keg Tours, LLC is a tour company based in Northern Virginia. Owned by couple Nich and Julissa Kendall since late 2023, this provider offers guests all of the beauty and elegance of its local region through a series of personalised luxury experiences revolving around wine, beer, and spirits. Deeply rooted in their community, Nich and Julissa support hundreds of local businesses across the area through their excursions, sharing this beautiful pocket of the US and its award-winning produce with visitors from all over the world.
Holly Blackwood, Awards Coordinator Phone: +44 (0) 203 970 0010 Website: www.lux-review.com Top 10 Hospitality Leaders 2024 No information contained on or in this website constitutes investment advice or an offer to invest or to provide management services and is subject to correction, completion and amendment without notice. Neither AI nor any of its associated entities are authorised to give financial advice of any nature nor are they regulated by the Financial Services Authority. Prior to making any investment, AI recommends that any prospective investor should consult with its own investment, accounting, legal and tax advisers to evaluate independently the risks, consequences and suitability of that investment. AI Global Media, Ltd. (AI) takes reasonable measures to ensure the quality of the information on this web site. However, AI will not assume any legal liability or responsibility for the accuracy, correctness or completeness of any information that is available through this web site. If errors are brought to our attention, we will try to correct them. The information available through the website and our partner publications is for your general information and use and is not intended to address any particular finance or investment requirements. In particular, the information does not constitute any form of advice or recommendation by us or any of our partner publications and is not intended to be relied upon by users in making or refraining from making any investment or financial decisions. Appropriate independent advice should be obtained before making any such decision. Any arrangement made between you and any third party named in the site is at your sole risk and responsibility. Discover the industry's finest with our Top 10 Hospitality Leaders feature, dedicated to recognizing the businesses and professionals who are shaping a culture of excellence in hospitality. This feature highlights what sets these exceptional leaders apart, celebrating their innovative contributions and unwavering commitment to the industry. Join us in honoring the visionaries who are setting new standards and making a lasting impact on hospitality.’
4. Cork & Keg Tours, LLC: Delightful Wine Tours that Support Local Business 6. Adelaide Style Accommodation: Accommodating Your Australian Escapade 7. Insider Expeditions: Creating Extraordinary Travel Experiences Around the World 8. CASTELLO® 1935: Best Private Label & Hospitality Italian Linen Manufacturer - USA 12. The Lord Bute Restaurant: Rosette-Winning Culinary Excellence 13. Bluelime Bespoke Exclusive Villa Hospitality: Best Luxury Hospitality Services Provider - Mallorca 14. The Place Retreats: Find Yourself in Beautiful Bali 16. Temptation Tours: Best Maui Guided Tour Operator - Hawai'i 18. Magnino Bistrot: Best Specialist Coffee Bistro 2023 - Tuscany 19. LUXAVIATION MANAGEMENT COMPANY S.A: A Passion for Sky-High Luxury Contents
4 | LUXlife Magazine ork and Keg Tours is a small, family-owned business that cares deeply about its home region of Loudoun County, Northern Virginia. Nich, Julissa, and the team pride themselves on being active members of this community, which is one that values its local heritage and traditions, all whilst extending open arms to the tourist trade. Famed for its Loudoun County wine tours, this business is situated in a hidden gem of a landscape, a gorgeous destination that makes some of the best local alcoholic beverages that the US has to offer. Providing the perfect wine tasting tour and other similar experiences across Northern Virginia’s wineries and breweries, Cork and Keg Tours stands out by simply providing an unparalleled guest experience. This can be seen in the more than 200 five-star reviews left by delighted customers, and Nich is immensely proud of the fact that not a single review in the company’s history has ever been less than five stars. Thus, upon purchasing the business back in December last year, Nich and Julissa had impeccable standards to uphold. Thankfully, they have done this remarkably well, ushering in a seamless transition and putting their own unique spin on the guest experience to continue to diversify these fantastic tours, which see the red carpet rolled out to all guests at every stop. As Nich explains, “our guests receive VIP treatment, including access to member only wines, tasting rooms, and reservations.” The high of this experience does not dip between stops, as the transport provided is almost as special as the locations themselves. As Nich details, “we provide transportation in a one-of-a-kind custom designed Mercedes Sprinter Limo Van, with a fully stocked wet bar, Bluetooth surround sound speakers, and two 40-inch TVs.” This commitment to keeping the party going is something that defines the spirit of every Cork and Keg Tour, and when this is combined with the VIP access afforded to Northern Virginia’s best wineries and breweries, every member of a group is guaranteed an unforgettable experience and memories that will last a lifetime. This all starts with a great first impression, as the company will offer all guests a champagne reception to set the tone and hint at the luxury experience that will unfold over the course of the day. A welcome speech underpins the personalised nature of these tours, with everyone toasting to making terrific memories together. To ensure a streamlined itinerary throughout the duration of the tour, the team will always get to the rendezvous at least 15 minutes early, depart on time, and keep to a strict schedule to avoid delays and disappointments. Delightful Wine Tours that Support Local Business Recognised as one of our Top 10 Hospitality Leaders 2024, Cork & Keg Tours, LLC is a tour company based in Northern Virginia. Owned by couple Nich and Julissa Kendall since late 2023, this provider offers guests all of the beauty and elegance of its local region through a series of personalised luxury experiences revolving around wine, beer, and spirits. Deeply rooted in their community, Nich and Julissa support hundreds of local businesses across the area through their excursions, sharing this beautiful pocket of the US and its award-winning produce with visitors from all over the world. C
Top 10 Marketing Leaders 2024 | 5 Since every member of the Cork and Keg Tours team is a certified tourism ambassador through the local government, this tour provider offers guests much more than just a driver. A guest experience manager is on hand to plan every route, and should guests be staying in Loudoun County for the week, staff are on hand with recommendations of things to see and do. Nich and Julissa also work closely with wedding parties due to the nature of these tours, which serve as great bachelor or bachelorette party ideas. Moreover, with both Loudoun County and Northern Virginia more broadly well on the way to becoming legitimate wine destinations on the back of new breweries and vineyards popping up at a rapid pace, Nich tells us that this year is a special anniversary for one of the local market’s trailblazers. Willowcroft Vineyard, the first winery in Loudoun County since the Prohibition era, is celebrating having opened its doors 40 years ago this year. In fact, during a speech at the Loudoun County Tourism Awards earlier this year, Willowcroft Vineyard Founder and Owner Lew Parker stated: “40 years ago, when we planted our first vines, no one in Loudoun County really knew anything about making wine. Today, as I stand on this stage, I see a room filled with winemakers trained in the Loire Valley, Bordeaux, Napa, and Tuscany.” As this region continues to gather steam and acclaim for its regional wines, Nich shares that he is hoping the region will soon have its own ‘Judgement of Paris moment’, where its wines will be catapulted into the public eye just as California’s were against the French back in the 1970s. To help work towards this one day being the case, the team at Cork and Keg Tours strive to stay current in the ever-changing world of wine, beer, spirits, and wider tourism, making them cheerleaders for their array of world-class local partners. Commenting on the bright future of Cork and Keg Tours, Nich tells us, “we are looking at mature wine markets like Bordeaux and Napa Valley as examples of what a wine tour business can do in a single local market, and we have the added benefit of Loudoun County and Northern Virginia also being wonderful places to visit for craft beer and spirits.” Nich continues, “as the Northern Virginia wine market continues gaining international recognition, Cork and Keg Tours will be here to help get tourists out to DC’s wine county.” Regarding more imminent projects, the company is presently nurturing a partnership with a neighbouring Greek company, Narratologies, which specialises in the combination of historic and treasure hunt tours across the region. This collaboration will hopefully see Cork and Keg Tours featured on their app, so that a new historic/beer and wine tour can be created that represents more of what this beautiful land can offer the bustling tourist market. “After buying Cork and Keg Tours in December, we acquired DiVine Wine Tours in February. Our goal this year is to exceed the expectations of our existing customers who have already been supporting these brands for years before we took over. While ownership has changed, the same attention to detail and over-the-top hospitality that makes Cork and Keg Tours great has not!” To offer just a taste of some of the remarkable reviews that Cork and Keg Tours has received in recent months, Nich and Julissa proudly share with us some of their favourites. The first comes from Aleksey D., who said, “five-star experience all round. The hosts were amazing and so knowledgeable about the venues in these areas. My event was better than I could have ever asked for and everyone had the best time. 10/10, I recommend!” A similarly positive experience was shared in a glowing extensive testimonial by Phylicia Bowman. Phylicia recounts, “there aren’t enough superlatives to describe Cork and Keg Tours’ concierge service from my first conversation with Lori Wiegand in February and throughout the planning process to the evening of April 19th, when Patricia Miller brought the six of us back to where we started, on time, in Bethesda that same morning.” Over the course of her tour, Phylicia experienced the full extent of this tailored service, from restaurant reservations through to her even tracking down a local ancestral home with help from tour guide Patricia. As these testimonials highlight, Cork and Keg Tours is the perfect solution for everything from a corporate event through to a wedding or simply a fun weekend out with friends. Ultimately, those in search of a Loudoun County wine tour need look no further than Cork & Keg Tours, LLC, which has been championed as a leader in the field of hospitality for its unwavering commitment to setting a new gold standard for luxury tours, offering unforgettable and personalised experiences like no other provider can. Contact Details Contact: Nich and Julissa Kendall Company: Cork & Keg Tours, LLC Web Address: https://www.corkandkegtours.com/
6 | LUXlife Magazine Accommodating Your Australian Escapade When embarking on a life-changing trip to the stunning southern region of Australia, the last thing you need is to stay in sub-par accommodation. You deserve luxury and comfort, topped with easy access to local experiences, and who better to provide all of this and more than Adelaide Style Accommodation? Providing convenient and responsible short-term accommodation to Australia-bound guests, Adelaide Style Accommodation has become a leader in the wider hospitality sphere, with its luxury 4.5-star TicSA (Tourism Industry Council SA)-accredited selfcontained homes. Below, we explore how its commitment to elevating the experience of guests has earned it a spot among LUXlife magazine’s Top 10 Hospitality Leaders 2024. Centred around ensuring the satisfaction of guests above all else, Adelaide Style Accommodation is a renowned provider of quality accommodation that promises to punctuate the perfect Australian getaway. Primarily operating within South Australia, the company presents guests with a myriad of beautiful self-contained homes to spend their stay in, each equipped with ample amounts of luxurious comfort for the whole family. Partnered with its outstanding service and environmental dedication, Adelaide Style Accommodation has amassed a level of praise that’s beyond deserved. Notably, it has recently opened its new Country Style Louisa home, proudly rated 4.5 stars just like all its other properties, and located in Gawler, a 50-minute train ride from the city of Adelaide and 15 minutes from Barossa Valley. Providing easy access to both the country and the city, this home is bursting with warmth, character, and charm with its beautiful stone exterior and full front veranda, and serves as the perfect home-away-from-home for creating ever-lasting memories. Yet, out of all of its qualities, Adelaide Style Accommodation is most often characterised by just how integrated into the local community its homes and teams are. No matter where a guest may choose to stay, Adelaide Style Accommodation presents them with a plethora of opportunities to engage with local businesses, products, and experiences alike, creating a more genuine stay than your typical resort or hotel. Encouraging guests to live like a local is one of Adelaide Style Accommodation’s most alluring qualities, and it’s prepared to go above and beyond to guarantee that every guests receives this very Australian authenticity during their stay. Amazingly, its affinity for local engagement doesn’t end there. In tandem with its immense knowledge on all of the local areas it boasts a presence in, Adelaide Style Accommodation’s team is vastly passionate about sharing its own regional insights with guests. Whether it’s outlining South Australia’s best foods and wines or providing unique introductions to the area’s culture and offerings, Adelaide Style Accommodation ensures that every person’s getaway is enriched by local delicacies and adventures alike. Of course, it comes as no surprise to learn that the travel industry has become a key contributor in the decline of the environment’s health. Be it the impact tourists have on the surrounding ecology, or the pollution caused by the nature of travel itself, the market is rife with challenges that require solutions. Thankfully, Adelaide Style Accommodation has stepped up to the mark – an action that sees it not only growing over 300 seedlings a year for Trees for Life SA, but also manifests through its proud membership with none other than Butterfly Conservation SA. Additionally, it has planted a butterfly garden at one of its homes, and includes educational information in its properties for guests. Adelaide Style Accommodation is unapologetically dedicated to the natural beauty of South Australia, and it’s fully prepared to go the extra mile to foster biodiversity and conservation efforts on a wider scale. As a result, guests are lucky enough to become a part of an invaluable venture – by staying in Adelaide Style Accommodation’s luxury homes, they’re able to play a crucial role in the rejuvenation and revival of Australia’s endemic life. Combined, all of these factors create an unforgettable holiday experience – one that’s bound to stick with guests for a lifetime. Luxurious, conscious, and steeped in local culture, Adelaide Style Accommodation is a shining example of holiday accommodation done to perfection. LUXlife magazine has spent its years featuring all kinds of exceptional collectives, each driven by an abundance of passion and devoted to the concept of luxury. However, our Top 10 Hospitality Leaders 2024 programme sees us singling out the best of the best, and Adelaide Style Accommodation is undoubtedly a paragon of South Australia’s hospitality sphere. Every aspect of this astounding accommodation provider captures what we believe luxury to be, and it’s for this very reason that we’re delighted to recognise Adelaide Style Accommodation as one of our Top 10 Hospitality Leaders 2024. Contact: Julie Johnson Company: Adelaide Style Accommodation Web Address: www.adelaidestyleaccommodation.com.au Ph: +61 401251693 Facebook: www.facebook.com/ AdelaideStyleAccommodation/ Instagram: www.instagram.com/ adelaidestyleaccommodation/
Top 10 Marketing Leaders 2024 | 7 Spring 2024| 49 Creating Extraordinary Travel Experiences Around the World Based in Washington, D.C., Insider Expeditions is a boutique travel company that creates one-of-a-kind travel programmes for partners and clients, providing them with experiences that align perfectly with their unique passions and interests. The company strives to seamlessly blend adventure, luxury, and social impact to deliver sojourns that are like no other. Recently, Insider Expeditions has been recognised in LUXlife’s Leaders in Luxury Awards 2024, receiving the prestigious title of Best Bespoke Custom Trip Curation Company, USA. In 2008, Insider Expeditions was established by Founder Carleton Shephard, an experienced investment advisor and ambitious entrepreneur. Having previously embarked on a cross-country bicycle ride for Habitat for Humanity, he was inspired to provide others with the same sense of community, impact, and adventure that he felt during this journey. Initially, Insider Expeditions focused on delivering group experiences at the intersection of these three factors. However, the company later evolved to offer a wider range of experiences, encompassing everything from affordable yoga retreats to high-end sevenstar expeditions. Today, Insider Expeditions strives to redefine how people choose to travel, setting new standards for authentic exploration and extraordinary experiences. To do this, it works towards three key missions, which are to create unmatched adventures for its clients, foster genuine connections with people and places, and have a positive impact on the world’s communities. The company’s focus on these goals underpins its commitment to sustainability, responsible tourism, and social impact; it is proud to have raised millions of dollars for non-profits and community organisations. Insider Expeditions is committed to serving all kinds of travellers, no matter their age, budget, or travel goals. As a result, it boasts a highly diverse client base, consisting of thrill-seeking adventure enthusiasts, discerning luxury lovers, avid sports fans, and more. The company maintains a focus on personalisation, striving to understand each client’s unique interests and passions in order to provide them with the perfect experiences. This means that no two expeditions are the same, each distinctly different and genuinely once-in-a-lifetime. This dedication to delivering bespoke trips, alongside its meticulous attention to detail, sets Insider Expeditions apart from the rest. Insider Expeditions is equipped with a dedicated team of creative experience designers. True masters of their craft, these individuals are the incredible minds behind the company’s outstanding adventures; their hard work plays a crucial role in the success of the business. In hiring, Insider Expeditions strives to recruit those who demonstrate a passion for crafting remarkable experiences, a keen eye for detail, and genuine enthusiasm for exploring the world. Furthermore, the company maintains a positive internal culture centred around collaboration, creativity, and a shared commitment to its missions, which significantly contributes towards the team’s ability to deliver seamless logistics and fulfil clients’ requirements. As a result of its outstanding work, Insider Expeditions has received a plethora of positive reviews from satisfied clients. For example, Glenn Blumhorst, President & CEO of the National Peace Corps Alumni Association, comments, “We have taken our very experienced travellers to six countries with Insider Expeditions and can’t wait for the next one! These trips are awesome, highly curated, and very special.” Similarly, Erica Wine shares, “I have travelled on over ten trips with my university alumni group, but I have to say this was the best. It was tailor-made, we had great engagement with fellow local alumni, and I felt like you really went above and beyond to make it tailored to our group.” Overall, it is clear that Insider Expeditions is the perfect travel partner for those with an unquenchable thirst for the most luxurious, unique, and extraordinary experiences that the world has to offer. For this reason, it is no surprise that the company has been named Best Bespoke Custom Trip Curation Company, USA, in the Leaders in Luxury Awards 2024. In the years to come, Insider Expeditions intends to explore the possibility of creating unique experiences that involve musicians, sports celebrities, and social-impact entrepreneurs, giving fans the opportunity to travel with their idols. It also plans to continue evoking a sense of curiosity and joy within its clients by empowering them to explore uncharted territories and discover the world’s hidden treasures. Contact: Christine Aragon Company: Insider Expeditions Web Address: insiderexpeditions.com
8 | LUXlife Magazine 6 | Best Private Label & Hospitality Italian Linen Manufacturer - USA
Top 10 Marketing Leaders 2024 | 9 Spring 2024| 7 Over 89 years and three generations, CASTELLO® has solidified itself as the manufacturer of choice for those companies and individuals who truly appreciate the importance of quality materials and all things luxury. Operating within this niche market, it is the keen focus of this team to offer quality products at competitive prices, all the while leveraging a pioneering and proactive approach to the future of the industry by adopting fresh materials, designs, and manufacturing techniques that establish it as frontrunner in this space. As Richard explains, “we believe that innovation is not just about technology; it’s about creativity, craftsmanship, and a deep understanding of our customers’ needs.” The meticulous blending of tradition with modernity has proven instrumental in sustaining this success, and today, its linens are expertly created for the sole purpose of elevating the experiences of people in homes and hotels across the world. Perhaps nowhere is this better presented than in CASTELLO®’s private label options, with these offerings providing a client with total control of both product development and branding, allowing for the crafting of totally unique products that contribute towards profit increase and cost reduction. All of the company’s products are crafted from either the finest Italian linen or Turkish terry cloth, which ensures unmatched quality as well as a superior look and feel. From collections such as Primo and Classico through to the premium Grande, which offers quad yarn sheeting with thread counts from 800 to 1200, there is something for everyone in CASTELLO®’s array of competitively priced and lavish bedding options. Those seeking the epitome of luxury need look no further than the company’s Lussuria collection, with the choices spanning this elegant range comprising Jacquard or other such custom sheeting in an assortment of materials, including Mako cotton. One of the company’s premier bedding materials is Eiderdown, with this breathable, insulated material being sought after due to its hypoallergenic nature, resistance to dust mites, and sustainable, cruelty-free harvesting process. In a similar vein, both bath collections, Bagno and Cappotto, are equally as distinguished, providing luxury towels that are soft to the touch and sure to keep a person warm and cosy even after they have been washed hundreds of times. Regarding its accessories, CASTELLO® offers robes in a series of luxury materials, with these being available in either a kimono Founded way back in 1935, CASTELLO® 1935 has spent almost a century honing its craft, today continuously reaffirming its status as a globally renowned Italian linen manufacturer, crafting nothing less than the highest quality bed, bath, and table linen, as well as related accessories. Now well into its third generation, a steadfast commitment to excellence has been with the company since day one and passes down through the generations, with the current leadership taking the uppermost pride in upholding the brand’s storied legacy and crafting high calibre textiles that are used worldwide across the luxury hospitality industry. We have the pleasure of speaking with CEO Richard Campbell, who sheds further light on the brand’s tremendous legacy.
10 | LUXlife Magazine 8 | LUXlife Magazine style or a shaw collar, depending of course on personal preference. Then, there are its slippers, notorious for their revolutionary five-layer sole design and precision of their craft. Across both robe and slipper offerings, there is the option to customise with an accent trim, piping, or even an embroidered logo, accurately reflecting a person’s personality. Regardless of the product chosen, CASTELLO®’s worldwide distribution capabilities entirely eliminate the need for separate manufacturers or distributors. From production to logistics and sales, everything is handled by the company’s in-house teams, including ordering, creation of the project, and scheduling delivery. Unlike many other companies who outsource their products to manufacturers in other countries and cannot be certain of the conditions in which they are created, CASTELLO® has made sure that all of its factories are fully OEKO certified, verifying that its entire operation is kind to the planet. With an operation that spans borders and continents, CASTELLO® today stands as a business empire, famous for servicing luxury hotels and establishments from around the world. This, of course, is a far cry from the business’ humble origins back in 1935, and to best understand this journey, it pays to go right back to the very beginning, to the first member of the Campbell family to get involved in the industry, William. At just 14 years old, William Campbell sought after school employment from Mr. Hugh Danford, a local textile proprietor who was married to William’s older sister, Margaret Campbell Danford. Upon Mr. Danford’s passing, Margaret took over the business’ day-to-day operations. Even as he continued along his own path, first at school and then with The T Eaton Co., William would work for the business in his spare time to help his sister, leaving only for a brief period when duty called, and he would join America’s fight in the Second World War. The decades rolled on, until one day, against the wishes of William’s wife, Mary, he made the decision to leave The T Eaton Co. after more than 25 years, entering the business on a permanent basis and setting about the transformation of what was now a small fabric converter into a bustling cutting and sewing facility. Under his watchful eye, the business would begin to manufacture for such leading corporations as Seagram, Chanel, Avon, and the Exxon Corporation. It would not be long before the second generation of the Campbell family would enter the fray, and when Richard got his start aged 12, he did so by assisting his mother with the odd job until he found himself taking a full-time role in the company’s Montreal factory, which at the time employed somewhere in the region of 80 factory workers and 50 sub-contractors. It was Richard who really set the wheels in motion for the business’ current prowess in the hospitality sector, as this was the smallest portion of the company at the time, and it is now the defining element of CASTELLO®’s portfolio. Upon expanding the table linen element of the business, Richard succeeded in securing such big-name clientele as Air Canada, Hilton Hotels, Westin, and the Four Seasons Hotels, and with this came an increased drive in the worldwide demand for the brand’s unrivalled quality products. To appease such demand, the CASTELLO® Group would be founded on the back of a partnership with a small Italian factory, introducing the business to the fine linens of Europe that it today uses across its lines, most notably its excellent Italian linen offerings, which are being celebrated with this award. The new millennium would bring with it a new generation, this time Richard’s son, (current COO) Taylor Campbell. As CASTELLO®’s Vice President from 2014 - 2023, Taylor further fortified the company’s position by focusing specifically on the high-end, luxury markets. As a result of his efforts, Taylor brought even more prestigious clients into the fold, such as Holland America’s Seaborne Cruise Line, MGM Resorts International, Aman Resorts, Fairmont Hotels, and Ritz Carlton Hotels. Taylor’s son, Anthony, was born in September 2014, and while he still has ways to go until he begins his ascent of the company ladder, he is sure to continue this heritage and secure the business’ legacy for many years to come. Now into its tenth decade of operation, CASTELLO®’s worldwide expansion is apparent through its far-reaching sales team, with account managers currently located in the four corners of the world map. Concurrently, warehouse/distribution points have experienced similar growth, all pointing towards Taylor achieving his aim of ensuring that the company’s products reach their intended global audience. Commenting on this, Richard tells us, “at CASTELLO®, we don’t just sell linens; we create experiences of comfort, elegance, and lasting beauty for our clients.” Instrumental in CASTELLO®’s sustained success has been its teams, the effective managing of which has been high on the priority list for each of the three generations that have managed the business so far. At the centre of this is a workplace culture whereby individuals are wholeheartedly encouraged to pursue their ambitions and nurture their passion, while also managing their personal lives. Richard explains, “our family-friendly policies include flexible work arrangements, paid parental leave, and remote working options.” He continues, “by offering these benefits, we demonstrate our commitment to our employees’ well-being, which translates into improved morale, increased loyalty, and higher levels of productivity.”
Top 10 Marketing Leaders 2024 | 11 Spring 2024 | 9 Furthermore, there are several elements that Richard believes separates the business from its competitors effectively, starting with its luxury craftsmanship and focus on hospitality. Not only does every piece made by the company adhere to the high standards that it sets for itself regarding quality, but its robust linen is also specifically designed to be utilised in the hospitality sector. As Richard explains, “our products are designed to withstand the daily wear and tear of hotels, restaurants, and other establishments. Whether it’s a boutique hotel or a large resort, our linens maintain their elegance even after 250+ washes.” Enduring luxury also comes as standard across CASTELLO®, with a promise that its linen products will outlast even its closest competitors by three times. Such vigour is not much use without the option for customisability, but the business too has this in abundance, with its suite of custom-made linens making products in this range suitable for all, whether a client is seeking a certain colour scheme, embroidery design, or complex sizing. Amidst this prioritising of luxury and quality, cost is also considered, and Richard describes his company as being, “committed to providing competitive prices”, with this being just one of the ways that it is managing the demands of the modern market. As CASTELLO® continues to navigate an ever-changing luxury industry, it remains well aware of the importance of constant evolution so as to carry on providing an experience that is deemed to be exceptional by even the most discerning of travellers. Concerning the younger generations, they have come to expect luxury goods to be authentic and personal, this in addition to their seeking out of products that are environmentally friendly and created by companies that champion sustainable initiatives, such as reducing waste and conserving energy across the manufacturing process. The industry is experiencing change in other ways too, largely as a result of rapid technological advancements, a fluctuating market, and other global influences that are beyond the control of those in the sector. CASTELLO® prides itself on an ability to remain abreast of these trends and thus stay competitive, something it showcases through its mission, “to share our passion for linen with the world and offer a range of linen products that combine tradition, innovation, and sustainability. We are committed to preserving the heritage and craftsmanship of Italian linen, while also incorporating modern design and technology to meet the needs and preferences of our customers.” 2024 will see CASTELLO® continue to embody this commitment fully, particularly on the back of it having secured the newly appointed position of linen supplier for Leading Hotels of the World, with this group representing more than 20,000 hotel rooms across the planet. Commenting on this, Richard tells us, “as we move forward into this exciting year, we anticipate that CASTELLO®’s commitment to quality will continue to enhance the guest experience at Leading Hotels of the World, providing sustainable and elegant linens that reflect both comfort and sophistication.” Since this is the largest single contract that the company has secured over its nine decades of operation, its recognition in the market is clearly continuing to grow, with more people being exposed to the excellence, elegance, and luxury that is today synonymous with the brand and its products. In closing, Richard succinctly summarises, “in a world where hotels require an abundance of linen goods and other textiles to operate, CASTELLO® stands out as a reliable supplier. With a rich history and a focus on excellence, [the company] ensures that guests at these prestigious hotels experience comfort and luxury.” To still be operating after almost 90 years is an incredible feat, and testament to the success of the Campbell family in growing this enterprise with the times, resulting in a business that is today a beacon of luxury and quality for the hospitality industry. Although William Campbell passed away in 2022 at the age of 102, his spirit lives on and his vision continues to drive the business forward. As for the next generation and beyond, the brand is steadfast in its commitment to thinking on a global level, pioneering new and innovative methods to further its industrywide distinction. While it is being recognised for its private label and Italian linen products specifically, CASTELLO® 1935 radiates exemplary practice across the board, and thus has more than earned this accolade. The first 89 years are sure to be an indication of similar prosperity in the future, and we wish the future generations of the Campbell family the best of luck as they continue to build and establish this trusted and luxurious brand. Contact: Richard Campbell Company: CASTELLO® 1935 Web Address: www.castello1935.com
12 | LUXlife Magazine 16 | LUXlife Magazine Rosette-Winning Culinary Excellence Bradley Green’s culinary voyage has been marked by a series of exceptional milestones. His journey through the gastronomic sphere has been nothing short of mesmerising, from Marco Pierre, Mayfair Michelin, to his own brand of swanky top-end steakhouses, Green’s. Not only has Green’s cemented its reputation over the years, but it has also captivated an international audience, ushering in an era of recognition. Another endeavour was set within the opulent grounds of the King’s Royal Polo Club in Berkshire, which shows his growth and evolution in the culinary arts. Currently at the helm of The Lord Bute, his latest endeavour which has been recognised as our Best Luxury Restaurant 2024 – Dorset, a revisit to Bradley’s hallmark creations offer an indulgence which certainly do not disappoint. Upon entering, the restaurant transitions from its practical exterior to an interior that exudes understated elegance, creating an inviting warmth amplified by the attentive staff. While the ambiance hints at classic “AA” fine dining, the menu boldly ventures into the creative realms of new world “Michelin” cuisine, with its selection of fresh, seasonal ingredients. The dining experience begins with the simple yet satisfying offering of Italian olives and artisanal freshly baked bread accompanied by hand-rolled butters. The starters are a visual and gastronomic delight, notably the seared scallops and potted Dorset crab, each dish showcasing the kitchen’s precision in taste and presentation. The pea purée accompanying the scallops, with its verdant hue and silky texture, subtly hints at the ocean, complementing the perfectly seared scallops that are adorned with crisped bacon and a sprinkle of micro herbs. This dish is testament to culinary finesse, leaving diners with no doubt that they are experiencing the zenith of fine dining. The potted crab, presented in a champagne coup, is a symphony of creaminess, its flavours achieving a delicate balance that charms the taste buds. The pan-fried turbot is a celebration of textures, its golden crust sitting in a pool of velvety beurre blanc that seems to whisper buttery indulgence with every bite. Accompanied by crushed potatoes that offer a rural yet refined contrast, every forkful defining the art of cooking, elevating simple ingredients into a memorable gastronomic experience. A culinary masterpiece, the pan-roasted lamb rump, boasts a perfectly caramelised exterior, enveloping the tender and juicy interior cooked seemingly as standard as medium rare. It is paired with a luxurious quenelle of sage butter creamed potatoes, while the confit garlic cloves add a mellow sweetness that dissolves on the tongue. The dish is completed by a glossy port and redcurrant reduction, adding a depth of fruity undertones that ensure a rich, velvety finish to each mouthful. The deconstructed poached pear crumble is a clever interplay of textures and temperatures, a contemporary reimagining of a classic dessert. The tender pear’s natural sweetness is elevated by the addition of aromatic spices, while the pumpkin gel introduces a modern twist with its velvety sweetness. Toasted almonds add a satisfying crunch, and a scoop of vanilla ice cream brings a comforting finish to the ensemble, creating a harmony of flavours that both honour and innovate upon the traditional crumble. Bradley Green’s latest gastronomic tour de force, a ten-course tasting menu, is a marvel of culinary craftsmanship. It opens with an amuse-bouche trio, where each bite is an intricate blend of texture and taste, featuring sautéed foie royale with the unexpected delight of lavender smoked pear jam, and a pâte filo cigar filled with a rich porcini mousseline. A hand cleanse with scented warm Himalayan saltwater primes the senses for the courses to follow. The aroma of freshly baked rosemary loaf with a twist of black garlic sets the stage for the third course, a pre-starter where the luxury of Baerii Caviar meets the earthiness of beetroot crisp. The journey continues with a palate-cleansing black pepper sorbet and salt foam, leading into a delicate consommé a la royale adorned with heritage carrot pearls. The sixth course, a fillet tartare, is a performance in itself, expertly prepared tableside, and capturing the theatre of fine dining. As the meal progresses, the pre-main course showcases a perfectly seared Lyme Regis scallop accompanied by a coconut emulsion and lime foam, setting the stage for the main attraction: a 28-day dry-aged fillet steak, presented rare. The cheese course is playful yet highly sophisticated, as we have come to expect from Mr Green, a tableside raclette served with a bacon cracker and walnut and lavender honey, seamlessly transitioning to the grand dessert – a whimsical white chocolate apple that concludes the experience on a note of pure enchantment. Each dish, an expression of Bradley Green’s dedication to the culinary arts, ensures this tasting menu is not just a meal, but a celebration of the extraordinary. In light of the exceptional standards of culinary artistry and presentation showcased by this establishment, coupled with the highest standards of presentation and menu design, it is with complete confidence that we present The Lord Bute with the award for Best Luxury Restaurant – Dorset. This accolade represents its dedication to culinary excellence and ability to create a dining experience that is not only memorable but extraordinary. Company: The Lord Bute Restaurant Contact: Ryan Smith Email: [email protected] Website: www.thelordbute.com (photography: Dan Fawcett.)
Top 10 Marketing Leaders 2024 | 13 Spring 2024| 37 Best Luxury Hospitality Services Provider - Mallorca Based on the beautiful island of Mallorca, Bluelime Bespoke (Bluelime) provides exclusive hospitality services to villa owners and guests seeking a personalised luxury experience. Offering a collection of private services, this boutique company delivers high-end hospitality in the comfort of the home, or home away from home. The luxury hospitality specialists at Bluelime Bespoke also recruit highly skilled private staff for properties across Mallorca and now throughout Europe. Recognised in this year’s LUX Global Excellence Awards, Bluelime Bespoke is clearly dedicated to delivering outstanding services that exceed clients’ evolving expectations. Bluelime Bespoke’s founders are an intensely passionate trio of hospitality veterans. Prior to Bluelime, David and Kevin, both established high-end chefs, had affirmed themselves as renowned members of Mallorca’s food and beverage industry, informally recommending private chefs from their personal and professional contacts. When Catriona relocated to the island with her extensive industry background in high-end service and management, the three realised their shared potential and combined their expertise along with candidate and supplier networks to offer comprehensive hospitality services to individuals and businesses across the island. From there, Bluelime was born; with its name derived from the crystal blue sea and limestone rock that encapsulates the beauty and tranquillity of Mallorca. With a collective 60+ years of experience in creating world-class hospitality experiences, the team strives to not only cater to every need but also anticipate what those needs will be, with services adapted to each client. In essence, its offering is an all-encompassing villa hospitality service, prioritising the guest experience in everything they do. Its talented team of private chefs have a wealth of global experience and knowledge of local produce, with impressive cuisine repertoires and technical culinary skills to prove it. Working alongside the service team, they create unforgettable memories for guests throughout their stay, normally looking after one family for a whole week or more. Catriona shares, “As our philosophy is very much embedded in offering a bespoke service, we work hard to match the appropriate staff to a client’s profile, desired cuisines, and service expectations. As a team, we share our passions for food, wines, and service, sharing experiences and our latest trend discoveries with the ultimate aim of exceeding clients’ expectations.” Completing the guest experience, Bluelime’s arrival services include everything from a personalised welcome basket to a fully stocked kitchen and cellar. Through collaborations with outstanding local suppliers, the company provides fresh produce, wines, and spirits, and will shop on clients’ behalf at the best available supermarkets. Bluelime also has unrestricted access to incredible local Mallorcan, Spanish, and international wines that simply cannot be found easily on the island. Since its inception, Bluelime Bespoke has expanded its services to recruit private staff for placements in properties throughout Europe. With over 25 years of experience in senior hospitality recruitment, Catriona has managed some of London and Sydney’s largest entertainment and sporting venues and provided luxury hospitality to villas and superyachts around the world. Catriona says, “We saw a gap for professional recruitment of private staff here in Mallorca with many property owners relying on generic staffing agencies, who lack first-hand knowledge and experience of the unique nuances of working in a private household. With our combined experience in luxury hospitality and recruitment, we are best placed to source and deliver higher standards of service and sensitivity for private staff placements.” Moving forward, in addition to expanding its private staffing consultancy, Bluelime is constantly refining behind the scenes to enhance its core services and further build on relationships with local suppliers. After witnessing the growing demand for a smoother and more premium arrival to a luxury villa, the company also plans to boost its capacity for its shopping services this year, providing welcome relief for both guests and property managers. Bluelime Bespoke is unrivalled in its dedication to client satisfaction and luxury hospitality experiences, and it is uniquely positioned to provide truly personalised services to clients across Mallorca. The award for Best Luxury Hospitality Services Provider - Mallorca has been bestowed on Bluelime Bespoke for its unparalleled hospitality and seamless execution. Contact: Catriona Parsons Company: Bluelime Bespoke Exclusive Villa Hospitality Web Address: www.bluelimebespoke.com Email: [email protected]
14 | LUXlife Magazine 16 | he Place’s unique philosophy is based on Jean-Claude’s firm belief in the fundamental links between our mental, physical, and spiritual health. Immersions in an Indian ashram as a young man, successful careers on Wall Street and in philanthropy, and many years of practice in the fields of psychotherapy and hypnotherapy have all contributed to his comprehensive and compassionate understanding of the life experience. Prior to living in Bali, Jean-Claude explored this realm deeply through his practices in Athens and London, guiding hundreds of clients back to themselves via the mediums of therapy, personal development, and life enrichment. So, The Place emerged from a sincere devotion to serving others – and this intention flows through every aspect of its ethos. From the moment you pass through the front gate, you are invited to exhale. Balinese stone carvings with gentle complexions silently welcome you in – flowers and incense honouring them as the guardians of the space. The sounds of trickling water and tuneful birdsong sweeten the airwaves, and lush pockets of greenery call you to ground and truly connect with the peacefulness of the surroundings. Comfort is recognised as a vital aspect of inner work at The Place. Medical care and 24-hour professional nursing is available to anybody requiring extra health support and friendly staff are on call to assist you throughout your stay, allowing you to remove your mask and truly unwind. Around the property itself, touches of old Europe and Asia are blended with all the necessary modern touches to create a safe and inspiring environment conducive to deep relaxation. There are 15 individually accented guest rooms, six treatment rooms, four sparkling swimming pools, two yoga shalas, large communal areas, an on-site medical clinic, lush gardens, and many quiet pockets for contemplation. Within each space, mindfully appointed furnishings, antiques, and art pieces come together to form an overall feeling of warmth and luxury – a refuge from external pressures, distractions, and stress. The spirit of Bali, too, is woven throughout the guest experience, its wisdom subtly infused into each individual journey. While certain boundaries (no alcohol, cigarettes, and illicit substances are permitted on-site) are set in place to help guests transition into healthier, more balanced lifestyles, The Place concentrates on nourishment more than restriction. Fresh, flavourful meals made with consciously sourced produce are prepared daily by the in-house culinary team. And there’s an abundance of food and beverage offerings to choose from, always prepared to suit your personal dietary requirements. Personalisation across the full spectrum of the healing experience, in fact, plays a significant role in the rhythm of The Place. There are no Find Yourself in Beautiful Bali Set on over 7,000 square metres of tranquil tropical land in Bali, Indonesia, The Place – which was founded by renowned psychotherapist Jean-Claude Chalmet in 2015 – facilitates immersive healing experiences unlike any other destination in the world. More than a health centre, retreat, or resort, it is a sanctuary for the mind, body, soul, and spirit, with a distinct focus on nourishing the whole being. Recognised as our Luxury Psychotherapeutic Retreat of the Year 2024 - Southeast Asia, we delve into learning more about the haven that is The Place. T
Top 10 Marketing Leaders 2024 | 15 Holiday 2024 | 17 one-size-fits-all packages – every detail, rather, is tailored to match the unique expression of every guest. So, you might choose to come alone or visit with your partner or family to enhance the quality of your relationships. You could stay for a week, a month, or longer, spending all of your time within the property or taking occasional trips to other parts of the island. Maybe you’d like to focus on therapy and remedial work; perhaps high intensity exercise is essential to your sense of wellbeing. Whatever it is that your mind, body, and spirit are calling for, JeanClaude and his team are ready to craft the most beneficial and inspiring stay possible. A truly bespoke retreat calls for a broad range of offerings, which The Place proudly provides. Psychotherapy sessions – led by qualified and highly-regarded practitioners – form the foundation of every programme. An in-house psychiatrist also helps facilitate your journey, with additional support from a board of external psychiatrists, Doctor of Counselling Psychology, a general practitioner, and a holisticpsychiatric nurse. Outside therapy, guests can choose from more than 15 different alternative modalities and fitness activities spanning yoga, qi gong, Japanese acupuncture, development coaching, nutrition and wellness consultations, breathwork, boxing, and more. Soothing remedial treatments such as Esalen bodywork and Balinese massage are included in every programme, as well as energy work, meditation, and a bespoke IV session upon arrival. When all of these elements are combined with care, the results are life-changing and, most importantly, sustainable. At The Place, you can be assured that your wellbeing takes priority, and your needs are met with respect and understanding. You will be held, nurtured, and guided with the utmost level of compassion, returning home with a powerful understanding of who you really are. Company: The Place Retreats Contact: Jean-Claude Chalmet Email: [email protected] Website: www.theplaceretreats.com
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