2019 Travel & Tourism Awards

www.lux-review.com Page 15 LUX 2019 Travel & Tourism Awards become one of the world’s premier diving and snorkelling destinations, offering impeccable service, iconic beachfront accommodations, fine dining and direct charter flights from Bali to the resort’s own airstrip. When guests visit this exceptional, stunning resort, the guest service experience begins well before arrival. To serve its global market, Wakatobi maintains a network of Guest Experience Representatives in Europe, the Americas, Asia, and Australia. This team coordinates with the resort and central offices through a variety of channels, with the goal of providing personal, one-on-one advice and planning to each guest, from booking, through their stay and beyond. Representatives assist with travel plans to the resort as needed, arrange special services, and learn of personal “Wakatobi also operates a luxury dive yacht, the Pelagian, which carries a maximum of ten guests on week-long excursions to more distant areas of the Wakatobi Regency.”