2019 Travel & Tourism Awards

Page 20 www.lux-review.com LUX 2019 Travel & Tourism Awards With over 30 years’ experience in the travel market, TravelAbundance delivers it’s clients a complete travel experience which removes all of the searching, booking and just being overwhelmed on the internet hassle for their clients. Natalie discusses the firm’s approach to client service and how it works alongside everyone it has the privilege to support, ensuring they have a vacation to remember. “Here at TravelAbundance we are a full- service travel agency, and as such we not only book the trip for our clients, but we are also there to fully support them while they are traveling as well, thru a dedicated mobile application, what’s app. & our local suppliers. Our trip designs are fully customized to fit every traveller’s wants and dreams, whilst at the same time remaining within their budget. “As part of this focus, we offer a selection of hotels/resorts/destinations with added amenities and perks at some of our top hotels and resorts. We then offer local tours/ excursions and experiences that align with our clients wants and the types of travellers they are. We love to open their eyes to the local culture and deliver an unexpected, off-the-beaten path Authentic experience that are clients come back and rave about. We arrange transfers, car-rentals, Cruises - and again have special perks on our top cruise lines like Amawaterways, Uniworld, Crystal, Norwegian, Royal Caribbean, Viking, and Princess cruise lines. Accommodations of 4 & 5 star hotels where we have met the GM, Villas, apartments and even Castle stays. Lastly, we also offer Travel Insurance which we encourage all of our clients to take TravelAbundance is a boutique Luxury Full-Service agency that specializes in designing customized trip itineraries for a range of high net worth clients. Natalie Kloss-Biagini talks us through the firm’s service in more detail to provide us with an insight into the secrets behind the company’s success. TravelAbundance Best Luxury Travel Agent - South Central Texas to protect their vacation investment. We are happy to host a group, provide event planning and travel with them, providing in destination support for a sales incentive or destination wedding.” This full-service approach we offer begins from the moment a client starts working with TravelAbundance, as Natalie highlights. In recent years we have noticed a variety of trends from popular destinations like Croatia, Turkey, Japan, Spain and Portugal, as well as certain all-inclusive trends where the resorts are wanting us to notify them of our clients’ specific requests. Tequila or Tuscan Chianti??Our advisors are experts in destinations they have personally travelled to, have local supplier relationships there and can offer best experiences, times to travel and what to see at these destinations. “When we first start working with a new client and planning their dream trip, we begin with a written set of questions in our travel inquiry form on our website. Then we setup an in- person or phone interview to get to know the client better, exactly what they are looking for, what they loved and did not love on their last vacation and ultimately what is important to them. We have a very robust PCI Compliant portal that our clients are able to put all of their confidential passport information and their CC authorization into.”