2019 Travel & Tourism Awards

www.lux-review.com Page 49 LUX 2019 Travel & Tourism Awards work, providing value and delivering perfect logistics are expected equally.” Today, Lorraine supports a wide range of guests and helps them to see the world in style. To make their dream trip become a reality, she focuses on collaborating with her clients to ensure she fully understands their needs, as she highlights. “Through my company PlanUrEscape I work as a travel advisor, working to advise and to then match clients with the perfect cruise vacation. Matching my clients to the best ship, best cruise line, and then weaving in pre and post custom itineraries that are not pre- packaged tours but rather individualized based on my client’s interests. My desire is to deliver profound experiences and amazing memories. This may mean connecting deeply to the destination through engaging in cultural immersive experiences or it may mean private, uninterrupted relaxation. The best service I can offer my clients is to listen carefully and not form fit them into a ship, destination or tour, but rather create, using the huge variety of options available, the perfect experience. “To achieve this, from the beginning of our association I work closely alongside them and listen to my client’s vision of their trip to the destination, desire for structure vs. relaxed and the level of luxury or privacy they desire. As a result of this process, I pride myself on custom itineraries which comprise a wealth of travel experiences. When a client chooses me to help them plan a trip they are looking for creative trips that are not ‘off the shelf’, instead, they want options that immerse them in different cultures, nature, and local life. I aim to provide them with these and offer them an unforgettable experience.” As she looks to the future, Lorraine believes that the ongoing success of PlanUrEscape will revolve around her continuing to grow both her service offering and portfolio of satisfied clients, as she is proud to conclude. “Ultimately, the most exciting element and part of running PlanUrEscape for me is learning about amazing experiences I can offer my clients. As my niche develops, more clients are seeking out my customized services because they know their trip will be unique. This allows me to get better and better at what I do. My adventurous clients come back and tell me about things that were exceptional memories and that enlarges my portfolio of services I can offer to others. “As this client base grows, clients that seek out off the beaten path adventures, so does my expertise and my data base and this is the most exciting future for my company. Also, my local suppliers are growing as I visit them, travel with them, and learn what they do best. Traveling, researching, exploring, listening to client experiences; all of these things combine to improve the customization and individuality I can offer to each and every client, and as such looking ahead I will continue to enhance my service offering to ensure that every client I work with has a truly fantastic experience.” Company: PlanUrEscape Name: Lorraine Whittemore Address: 130 Peckham Lane, Danielson, Ct 06239 Telephone Number: 860-779-6531 Web Address: www.planurescape.net