Travel & Tourism Awards 2021

www.lux-review.com Page 27 LUX 2021 Travel & Tourism Awards John Hall’s Alaska is an Alaskan adventure tours company that gives clients an intimate and personalized experience, allowing it to remain a cut above the competition. John Hall’s Alaska Cruises &Tours L.L.C. Best Alaskan Tour Operator 2021 - USA Dec20574 Based in Alaska, John Hall’s Alaska Cruises and Tours offer both land and sea vacation experiences for its clients that provide adventure and outdoor exploration. These immersive holiday services allow travel enthusiasts a hands-on experience of Alaska’s nature and culture, from wildlife to education about native culture, history, and geography through one-of-a-kind itineraries that truly set it apart from the competition. This business found its beginnings in 1983, starting and progressing as a family-run enterprise with enthusiasm and passion burning at its heart. Its in-depth tour packages cover Alaska, the Yukon, and the Canadian Rockies with an emphasis on creating memories through authentic exploration of the land. It includes a variety of programs in its business to cater for all segments of its target market, too – for multi-generational travel, it offers a ‘soft adventure’ program that grants its visitors access to all five of Alaska’s regions. It does this with several travel options, such as small plane, small boat, first class rail, or luxury coach transportation. By offering both land and sea travel, John Hall’s Alaska offers distinctive travel opportunities that operate throughout summer, fall and winter. Included in these experiences are wildlife sightings, glacial visits, award- winning wilderness lodges and highly rated local restaurants, as well as access to the knowledge and experience of the Alaskan professionals that form its ranks. Throughout offering its services, it promises not to sway from its commitment to customer service, elevating the typical Alaskan vacation; this dedication has earned it a stellar reputation that its loyal Alumni customer base are the staunchest ambassadors of. John Hall’s Alaska programs have been developed with the experience as the driving principle. No matter the activity, it seeks to champion respectful learning and understanding, encouraging its guests to truly immerse themselves in Alaska’s beautiful and in-depth culture. It describes the one-of-a-kind nature of its vacations as ‘worry-free’ and ‘bucket-list’ worthy, and with its offerings being inclusive packages, it marks itself out as unique in its industry. Further bringing it ahead of the pack is the fact that John Hall’s Alaska works with Alaskan, family-owned businesses. In keeping its groups small and less obtrusive than many of its big-budget competitors, it can support these businesses, as well as ensure that its presence isn’t as damaging to the Alaskan environment. The intimate size of the tours mean guests can be taken to locations in small planes over picturesque mountain ranges and remote places, eating in mom & pop establishments and James Beard nominated businesses. John Hall’s Alaska thusly supports the local economy of the places its groups visit, making itself a vital part of the social and economic ecosystem. Internally, it takes great pride in each of its employees, and its employees in turn take great pride in their work. John Hall’s Alaska staff show their love of the country they work within in their enthusiasm, drive, and passion, speaking from the heart about the places and experiences they show to the clients. They also handle advising customers on what vacation or travel option is best for them. As it puts great emphasis on its integrity and honesty, sometimes this means sending the customer to one of its competitors on the rare occasion they’re looking for something a little different to John Hall’s Alaska services. When looking for new hires, it emphasises flexibility and readiness to work – it also must ensure that a potential new hire enjoys working with dogs! To make the cut for John Hall’s Alaska, a candidate must be able to adapt to a casual, friendly atmosphere that puts its people first, becoming part of an extended family that includes its guests. It refers to its past guests as ‘John Hall’s Alaska Alumni’ and keeps in contact with them long after the trip has concluded. Furthermore, John Hall’s Alaska offers a wider range of worldwide destinations other than Alaska in its ‘World Alumni Adventure’ vacations. It has plans to further bolster and expand this service in the future. This growth will allow the building of yet more bespoke vacation programs, mirroring the inclusiveness of its Alaska offerings, and including premium hotels and food across destinations such as Hawaii, Greece, Mackinaw Island, and the Pacific Northwest Wine country. In response to Covid-19, it created a new itinerary in partnership with Allen Marine Tours, named the Platinum Catamaran, that will provide Inside Passage cruises by small cruise vessel, allowing customers to avoid the dubious safety of large cruises, and enjoy an enhanced Alaskan cruise holiday. Company: John Hall’s Alaska Cruises & Tours L.L.C. Contact: Lauren Hall Website: www.kissalaska.com