26 | LUXlife Magazine Sustainable Luxury Hotel Group of the Year 2024 - UK Located on the Llandudno seafront, North Wales, Llandudno Bay Hotel is a multi-award-winning four-star period property highly acclaimed for its exceptional service and dedication to sustainability. The hotel strives for perfection in every aspect, from its comfortable accommodation to its exquisite dining experiences. As a subsidiary of Everbright Group Hotels, Llandudno Bay Hotel adopts an environmentally conscious approach, investing in the latest economic systems to reduce costs and implement best practices. Recognised in this year’s Travel and Tourism Awards, Llandudno Bay Hotel is an remarkable seafront hotel with a simple strategy of providing outstanding service, a welcoming attitude, and sustainable practices to shape the future of hospitality With its sandy beaches and sweeping promenade, the town of Llandudno is a popular tourist destination boasting a variety of activities and adventures. Its numerous shops, restaurants, and family-friendly entertainment provide enjoyment for visitors of all ages, while the Llandudno Heritage Trail is perfect for those seeking scenic surroundings and tranquillity. In this stunning seaside location, Llandudno Bay Hotel offers guests unrivalled sea views and a charming environment to relax after a day of exploration. Upon arrival, guests are met with luxurious outdoor furniture on the porch available for dining, cocktails, or simply gazing out at Wales’s clear waters. Once inside, visitors are met with enchanting interiors and an inviting atmosphere where staff are dedicated to offering the best possible customer experience. Its superior ensuite rooms include several complimentary amenities, providing guests with a home away from home to experience ultimate relaxation. Breakfast is served in the comfortable dining room where there is an emphasis on fresh ingredients and local cuisine. The extensive menu includes an Afternoon Tea experience featuring a delicious selection of sandwiches and sweet treats. Llandudno Bay Hotel has recently received two distinguished sustainability awards from North Cheshire and WCNW Chamber and has also been honoured as ‘Hotel of the Year 2023’ in the Welsh Hospitality Awards. Since its inception, Llandudno Bay Hotel has attracted a steady flow of visitors with a high level of occupancy throughout the year from both leisure and business travellers. It is the business’s objective to achieve total customer satisfaction and offer the best possible value without compromising its high standards. Liam Donnelly, General Manager, says, “Each member of the hotel team understands not only the culture of our hotel but also the expectations. Staff will have been trained and continue to learn through doing their job to the best of their ability. My management style involves delegating responsibility, observing, and offering support and ideas on improvement. Perhaps simple and traditional but certainly effective because staff turnover is low and team members do not view this management style in any way negative.” In the competitive hospitality industry, Llandudno Bay Hotel remains steadfast in its focus on reducing financial costs and the business’s environmental impact. Everbright Group Hotels is Green Key certified, dedicated to demonstrating excellence in environmental responsibility and sustainable operations. Llandudno Bay Hotel strives to upkeep these standards by reducing consumption, bringing down its carbon footprint, and becoming a part of guests’ carbon emission journey to make a meaningful impact on the environment. Over the coming year, the hotel’s plans include a focused campaign to increase food and beverage sales with non-residents and members of the community. This will involve value-driven promotions that aim to generate top-notch online customer reviews. Llandudno Bay Hotel will foster strategic relationships with local educational establishments to increase awareness of the hospitality industry. Its future expansion plans include opening two more hotels locally, which will require recruiting more high-quality staff to fill these positions. Looking to the future, the hotel will maintain its commitment to waste reduction, carbon cuts, and utility consumption in its efforts to reduce overheads and fulfil its environmental promises. Based on the majestic North Welsh seafront, Llandudno Bay Hotel provides guests with unparalleled customer service and a hospitable environment to relax after their adventures. With beautifully finished interiors and exceptional ocean views, the hotel is the perfect destination for rest and luxury, enticing guests to return time and time again. Moving forward, the business will continue to employ an environmentally conscious approach to promote a more sustainable hospitality industry. For its green best practices, we have bestowed on Llandudno Bay Hotel, Everbright this year’s award for Sustainable Luxury Hotel Group of the Year – UK. Contact: Liam Donnelly Company: Everbright Web Address: www.everbrightgrouphotels.com/llandudnobay-hotel
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