32 | LUXlife Magazine Leading Eco-Tour Agency 2025 – Southern Africa Comprising a group of experienced and enthusiastic travel agents, Customise Travel & Tours was born out a shared passion for helping people to realise their dream vacations and book them in a stress-free manner. Blending its team’s expertise with a relentless customer service commitment, Customise does exactly as its name suggests and tailors everything to a client’s unique needs. Be it for a cruise, a plane ticket, luxury lodgings, or the full package, these experts have what it takes to deliver a holiday like no other. Located on the Zimbabwean side of the grand Victoria Falls, one of the world’s largest and most beautiful waterfalls, Customise Travel & Tours is one of Southern Africa’s premier travel agencies. On a mission to make travel more sustainable and truly unforgettable, the intimate nature of the agency ensures everyone is treated as top priority. Whether they visit its physical location or access its services online, Customise’s team of three do everything in their power to curate all of the necessary components for an exceptional getaway. Specialising in everything from fully bespoke adventure packages to family holidays, luxury breaks, guided nature tours, and personalised travel itineraries created from scratch, all of the services delivered by Customise are done so based on the guiding principle that, because every traveller is unique, so too should be the service they are provided. This approach lends itself to customer loyalty, and customer loyalty means that the agency has a number of ambassadors running around singing its praises – advertising that money simply cannot buy. A big part of the appeal of Customise stems for its strategic location, which sees it handily positioned to craft eco-friendly, one-of-akind adventures to the nearby Victoria Falls. Just one example of the experiences on offer here is a three-day guided tour of the region, complete with lodge accommodation. Alongside Victoria Falls, the agency’s breaks also span Hwange National Park, which is on Zimbabwe’s western border, and Chobe National Park, which is situated further up the road and just over into the neighbouring nation of Botswana. Many of its aforementioned packages span a combination of these locations over a number of days, giving visitors a comprehensive slice of Southern Africa in the process. It is not only in these packages where Customise shines however, with its series of tours being the perfect choice for those looking for more freedom and to take things at their own leisure. From an awe-inspiring helicopter flight over Victoria Falls to a sunset cruise on the Zambezi River, the agency’s excursions are the best way to take in this beautiful part of the world. “We take pride in our ability to curate packages that highlight the best of what Victoria Falls has to offer, ensuring that our clients leave with unforgettable memories.” The knowledge of this close-knit team of experts transcends more than just local borders, with staff pledging to help every client plan their dream holiday, wherever it may be. All that it takes to get the ball rolling on the holiday of a lifetime is to reach out to the agency via its intuitive online platform or visit it at its aforementioned Victoria Falls location. From here, patrons just have to sit back and relax and let the team do the rest. Thanks to the connections with other leading travel companies, Customise is able to guarantee the best deals. All of this has resulted in Customise receiving stellar feedback from its clients over the years, something corroborated by the 46 five-star reviews it currently boasts on safaribookings. com. Across these testimonials, common themes include the cost-effective nature of the agency and the full attention it affords clients. What makes this more impressive is that many of these individuals have done numerous safaris before, and yet they are still blown away by the level of quality and service the agency delivers at every turn. Recognised for the outstanding nature of both its tours and its travel packages, it is our pleasure to feature Customise Travel & Tours in this programme. We wish the agency the best of luck for the rest of 2025 and beyond, urging any interested readers to follow the link below to learn more about the services on offer and the treasured memories they lead to. Contact: Brian Chimwai Company: Customise Travel & Tours Web Address: https://customisetravels.com/
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