Steve DiGioia

With 20+ years in the hospitality industry and a lifetime of customer service experience, Steve DiGioia shares real-world tips & tactics to improve your customer service, increase employee morale, & provide the experience your customers desire.

As a certified trainer, author & speaker, Steve has been recognized as a 4-time “World’s Top 30 Customer Service Professional”. With a tagline of “Finding Ways to WOW Your Customer”, Steve continues his pursuit of excellence on his award-winning blog.